Spitzer CDJR Mansfield
Ontario, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 AM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Disappointed that dealership and Chrysler /Jeep We purchased a new 2018 Cherokee that had a dent in the hood around the windshield wiper fluid sprayer that was not seen till a week later. Dealership We purchased a new 2018 Cherokee that had a dent in the hood around the windshield wiper fluid sprayer that was not seen till a week later. Dealership agreed it was tightened down too tight. Seeing as we paid 40,000 for this car we did not want it being repair. Dealership and jeep would not swap out hood or car. Will never purchase another car from dealer or a Chrysler jeep product. Very disappointed that neither would step forward to at least replace the hood. You have lost a loyal Jeep fan for good. More
Ask for Ron Stephan If you need to buy a new car Spitzer's is the place to go and when you go ask for Ron Stephan. He is very friendly and a great guy to do business with If you need to buy a new car Spitzer's is the place to go and when you go ask for Ron Stephan. He is very friendly and a great guy to do business with. He made sure I got exactly what I was looking for. Ron also made my first trade in experience quick and easy. Well come to think of it my whole car buying experience with Ron was quick and easy. We actually couldn't find the Jeep Wrangler I was looking for so he said I could actually order one exactly how I want it straight from the factory for the same price as one on the lot. I told him all the goodies I wanted on it and 5 weeks later my custom Jeep was ready for pick up at the dealership. I will be keeping my Jeep until it wears out but if I have to buy another vehicle I'm going to Spitzer's and asking for Ron Stephan. More
Patient salesman Excellent sales man , Thanks Ron !! Car is beautiful. Thanks for going the extra mile to get the car I wanted and with the SUNROOF. Thanks Dustin for Excellent sales man , Thanks Ron !! Car is beautiful. Thanks for going the extra mile to get the car I wanted and with the SUNROOF. Thanks Dustin for answering my questions. More
Buying my car at Spitzer Ron Stephan and the rest of the team at Spitzer made buying my car stress free. Ron made sure I knew how to operate all of the electronic options bef Ron Stephan and the rest of the team at Spitzer made buying my car stress free. Ron made sure I knew how to operate all of the electronic options before I left the lot. More
Jim was very helpful and enjoyed talking to him My husband always told me to go to him for a car he would treat me right I was very impressed that he remembered my name My husband always told me to go to him for a car he would treat me right I was very impressed that he remembered my name More
Made buying a used car a pleasant experience Everyone was very helpful,friendly and knowledgeable. My saleman Jim M. made me feel right at home and had my best interest in mind. Matt G. Worked v Everyone was very helpful,friendly and knowledgeable. My saleman Jim M. made me feel right at home and had my best interest in mind. Matt G. Worked very hard to get me approved. Both Jim and Matt made sure I got a car that was reliable and to my liking. Would like to Thank both of them and all associates for making my experience pleasant. More
Excellent support As usual, Pam was extremely patient with me and listened to my needs. No high pressure and very knowledgeable of the vehicles and specifications of ea As usual, Pam was extremely patient with me and listened to my needs. No high pressure and very knowledgeable of the vehicles and specifications of each vehicle I considered. More
Rafael Dixon and our Jeep Compass Thank you very much for the amazing service today. We appreciate all you did for us. We will definitely refer our friends and family! We had a great Thank you very much for the amazing service today. We appreciate all you did for us. We will definitely refer our friends and family! We had a great experience. More
PROFESSIONAL EXPERIENCE Pam was very knowledgeable and professional and made our car buying experience very pleasant. I highly recommend her to anyone looking for a quality c Pam was very knowledgeable and professional and made our car buying experience very pleasant. I highly recommend her to anyone looking for a quality car at a reasonable price. More
Refreshingly pleasant. I was very pleasantly surprised at my first few minutes on the lot. I was greeted by Ron. He had a most pleasant demeanor, very helpful, not at all pu I was very pleasantly surprised at my first few minutes on the lot. I was greeted by Ron. He had a most pleasant demeanor, very helpful, not at all pushy. I really felt he was about my having a good experience. I did not buy anything that day but kept in touch with Ron. Upon returning to the dealership to purchase a vehicle, I asked for Ron's assistance but he was tied up. They did however let him know I was there. After about a half hour wait and many people asking if I needed help, Ron let Pam know he was going to be tied up a while and that she could help me. Pam also had a very pleasant personality and was very helpful. Once I decided on a vehicle, she helped me with all the prep work. The finance person was very courteous and helpful also. Overall, I felt like a person and not a number. I felt they not only respected me, but all of their customers, as I observed how they treated all of their prospective customers. It was refreshing! Thank you, Spitzer Kia. More