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Spitzer CDJR Mansfield
Ontario, OH
1,367 Reviews
The Spitzer Kia Chrysler story is a long one. We have been in the automotive industry for over a century, providing the best car-buying experience possible to drivers in the Mansfield area and all of Ohio. Spitzer Kia Chrysler is home to all of the best models offered by Kia, Chrysler, Dodge, Jeep and Ram.
Our significant size ensures we offer all of the models our customers are looking for. Our Kia lineup includes popular models like the Optima, Sorento, Sportage and Soul. Customers in the market for something a little more rugged will enjoy taking the Ram 1500, Jeep Grand Cherokee or Jeep Wrangler for a test drive. Anyone looking for comfort and luxury will enjoy the confines of the iconic Chrysler 300. Spitzer Kia Chrysler has been providing the best customer service experience for over 100 years, and we will not be stopping anytime soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 AM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,367 reviews
April 24, 2018
Late night purchase, Kia Optima EX I went to Spitzer of Mansfield because of Ron Stephan; because he is honest and extremely diligent. My purchase was EXTREMELY positive! Thank you Ro I went to Spitzer of Mansfield because of Ron Stephan; because he is honest and extremely diligent. My purchase was EXTREMELY positive! Thank you Ron! More
by Vicki Shook
April 24, 2018
Traded and bought a van We worked with Kelly and she did a phenomenal job at helping us. She was very personable and friendly. She answered all of our questions. We worked with Kelly and she did a phenomenal job at helping us. She was very personable and friendly. She answered all of our questions. More
by Pastorncharity
Employees Worked With
Kelly Potoczny
April 24, 2018
Very helpful but too long It takes too long to buy a car and the paper work is too long I was ther from 11:30 to after 3:00 It takes too long to buy a car and the paper work is too long I was ther from 11:30 to after 3:00 More
by timeless
April 23, 2018
Great Very helpful Great sales person Help getting the new car ready. Answer all questions just a great man Rafael would send others to buy a car Very helpful Great sales person Help getting the new car ready. Answer all questions just a great man Rafael would send others to buy a car More
by Kathy Gallant-Knappenburger
Employees Worked With
Serice, Rafael Dixon
April 21, 2018
Bought a used 2008 Yaris from Spitzer of Ontario. Ron Stephen was an excellent salesman. Honest and straightforward. Even with the minor issue with the rear license plate screw, the service team was g Ron Stephen was an excellent salesman. Honest and straightforward. Even with the minor issue with the rear license plate screw, the service team was great. Everyone was pleasant and attentive. More
by Kronin39
Employees Worked With
April 20, 2018
Not a Satisfied Customer First of all, I like the car I purchased. I went with pictures of what I was looking for and that's what was brought to me to look at and test drive. First of all, I like the car I purchased. I went with pictures of what I was looking for and that's what was brought to me to look at and test drive. For that I am happy! The reason I am not giving this a very good rating is for the following reasons: 1. After I had driven the car home and was checking things out I noticed that it didn't have an antenna. I found it "hiding" in the glove compartment. I called and they said to bring it over, so I did. They said that because I drove it off the lot, there was nothing they could do with it...I am not happy about this! I feel that because I found it "hiding" in the glove compartment that it looked like it was being hidden from my view. 2. The low tire sensor light was on when we test drove the car. We were told that they would fix the problem. When I picked it up on April 18, the light was still on. I was told that they replaced the tire, and they did, but it didn't fix the sensor light. I just left the dealership an hour ago and once again because I drove it off of the lot, they wouldn't replace it. I believe that I will not be visiting Spitzer for any further car purchases because of these two issues. My parents recommended to my husband and I to go to Spitzer because they have bought all of their vehicles from them! I understand that I have a 30 day limited warranty with a used car, but I feel that these two issues should have been taken care of before I drove off of the lot! More
by jen65
Employees Worked With
Rafael Dixon
April 19, 2018
Van Purchase Great dealership! Ron Stephan was great. We didn’t feel rushed, pressured, just a great experience over all. Very accommodating when I needed to nurs Great dealership! Ron Stephan was great. We didn’t feel rushed, pressured, just a great experience over all. Very accommodating when I needed to nurse my six month old, and keeping my 3 year old entertained. Thanks a million Ron! More
by LeAnn
Employees Worked With
April 18, 2018
great experience nathan was very helpful and got us great deals on two vehicles. nathan was nice and told us every option we could go with. thank you nathan nathan was very helpful and got us great deals on two vehicles. nathan was nice and told us every option we could go with. thank you nathan More
by Brody Louis
Employees Worked With
Nathan Collins
April 17, 2018
Smooth Transaction Experience was very pleasant! Our salesman was very knowledgeable, courteous, patient and was not pushy or high pressured! Very satisfied!! Would defi Experience was very pleasant! Our salesman was very knowledgeable, courteous, patient and was not pushy or high pressured! Very satisfied!! Would definitely recommend to others! More
by Dove4321
Employees Worked With
April 17, 2018
Great salesmanship! The salesman that my wife and I dealt with was nothing less than fantastic. Ron Stephan’s customer service was very personal and truely professional w The salesman that my wife and I dealt with was nothing less than fantastic. Ron Stephan’s customer service was very personal and truely professional which led me to come back 3 days later and purchase a second vehicle. He was very considerate to our wants and needs and provided us with different options to meet them. Mr Stephan’s performance is unsurpassed by his peers. Thank you to Ron, NAte who handled our finance, and the Spitzer team in my purchase of 4 vehicles in 12 years! More
by wfugitt
Employees Worked With
Other Employees :
It was great to see Mike who handled the purchase of my first 2 vehicles from the Park Ave location years ago!, Nathan Collins
