Spitzer CDJR Mansfield

Great customer service I came in just to look around met Rob and told him what I was and interested in and what I could afford. Rob jumped right in and found my new Dodge I came in just to look around met Rob and told him what I was and interested in and what I could afford. Rob jumped right in and found my new Dodge Ram. He was wit me every step of the process and his follow up was great and thoughtful More

Great Buying Experience!!!!!! Ron Stephan our sales guy was GREAT, He got everything setup and every request or question we had, he got us the answer and made it happen. Mike in fi Ron Stephan our sales guy was GREAT, He got everything setup and every request or question we had, he got us the answer and made it happen. Mike in finance went out of his way to help us get all of the old paper work figured out for a refund on a extended warranty we had. The Sportage is perfect it has everything we wanted and more...Great Job Guys!!!!! Best Car Buying Experience Ever!!!!!! More

Went above our expectations Rafael did a wonderful job in every aspect of customer service. He and the dealership went above and beyond to get us the vehicle of our choice. They Rafael did a wonderful job in every aspect of customer service. He and the dealership went above and beyond to get us the vehicle of our choice. They were very well at guiding us through the car purchasing process. More

Spectacular Ron is wonderful to work with. He was very patient with me and answered all of my questions. He was very knowledgeable about the cars. He was not push Ron is wonderful to work with. He was very patient with me and answered all of my questions. He was very knowledgeable about the cars. He was not pushy. He didn’t try to sway me to a specific car.. I was worried that I was going to get just a sales person but that wasn’t the case. I had a wonderful experience. More

Friendly environment We scheduled a test drive online and the car was ready and waiting on us when we got there. Ron was excellent with answering all questions asked. Envi We scheduled a test drive online and the car was ready and waiting on us when we got there. Ron was excellent with answering all questions asked. Environment very friendly. I would recommend getting your car here. Thanks for everything. More

Painless The process was relatively quick and streamlined. We dealt with one salesperson and one finance person, which was great. Josh, our salesperson, listen The process was relatively quick and streamlined. We dealt with one salesperson and one finance person, which was great. Josh, our salesperson, listened to what we wanted and we ended up with a SUV that we love. More

Too easy! Must say we are more than happy with the service we received from Ron at Spitzer. Ron walked us through the buying process, we never felt any pressure Must say we are more than happy with the service we received from Ron at Spitzer. Ron walked us through the buying process, we never felt any pressure or rush to buy. More

Very happy, thank you Jim mahek,and spitzer of Mansfield Service is super,everyone friendly,I can honestly say in all my experiences with dealerships spitzer of Mansfield made me feel like I was someone wort Service is super,everyone friendly,I can honestly say in all my experiences with dealerships spitzer of Mansfield made me feel like I was someone worthy as a person to me and my wife.i would like to thank Jim mahek in sales for getting our vehicle couldn’t had it done with out you.he works hard to get what you want .so if you are looking to buy a car ask for Jim mahek. He will get it done. I’m a prime example.thanks jim More

Awesome They were very helpful in and out service didn't take all day. Just excellent people all around. Josh was an amazing salesman and couldn't ask for a b They were very helpful in and out service didn't take all day. Just excellent people all around. Josh was an amazing salesman and couldn't ask for a better person. More

We'll see The sale went great, test drive was good and everything seemed to be working. Was told car didn't have heated seats but it actually does, found button The sale went great, test drive was good and everything seemed to be working. Was told car didn't have heated seats but it actually does, found buttons, just doesn't work correctly. Heat vents also not fully working correctly. Now have to bring it in to be looked at. Called day after purchase, was told would be called back, haven't received call back yet and it's been 3 days since we called. Called service dept, set appt for self, now have to pay $100 to have car seen, feels like we've been lied to after being told it doesn't have heated seats. Could have just said it does, but doesn't work anymore and been honest about it, also heat should be coming out of all vents correctly. Not thrilled at the moment, we'll see how this turns out but at this time not pleased at all. Mistakes can happen, so hoping that they come through and do the right thing and ensure all features/components are working correctly as they should be. More