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Spitzer CDJR Mansfield

Ontario, OH

Overview
Employees
Reviews
Vehicles
4.8
1,213 Reviews
The Spitzer Kia Chrysler story is a long one. We have been in the automotive industry for over a century, providing the best car-buying experience possible to drivers in the Mansfield area and all of Ohio. Spitzer Kia Chrysler is home to all of the best models offered by Kia, Chrysler, Dodge, Jeep and Ram. Our significant size ensures we offer all of the models our customers are looking for. Our Kia lineup includes popular models like the Optima, Sorento, Sportage and Soul. Customers in the market for something a little more rugged will enjoy taking the Ram 1500, Jeep Grand Cherokee or Jeep Wrangler for a test drive. Anyone looking for comfort and luxury will enjoy the confines of the iconic Chrysler 300. Spitzer Kia Chrysler has been providing the best customer service experience for over 100 years, and we will not be stopping anytime soon.
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1777 W 4th St

Ontario, OH

44906

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Showing 1,213 reviews

June 16, 2024

It was very helpful to me and kind it made my day I appreciated it very much More

by M40100042
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Young kid I think his name was scott
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Jun 17, 2024 -

Spitzer CDJR Mansfield responded

Hello M40100042, thank you for your positive feedback about our service department on their very helpful service and made your day! We at Spitzer Kia of Mansfield hold importance on clear communication and thorough service and we are so proud to know our team met your standards. Please have safe travels and enjoy the road until next time!

June 16, 2024

Our purchase went smoothly and quickly. Everyone was knowledgeable, friendly & polite. Would do business with them again. More

by KDFSC8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2024 -

Spitzer CDJR Mansfield responded

KDFSC8, Congratulations on your recent purchase with us and noting everyone's helpfulness through the whole process! We are truly appreciative of you taking your time to provide us 5 star ratings across the board as well as trusting us with your new vehicle purchase. If there is anything else we can do better please do not hesitate to let us know. Drive safe and enjoy your new Ram!

June 16, 2024

The young man at the service center was very knowledge and took his time explaining all the service options available for my vehicle. More

by kfletch73071
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton Conley
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Jun 17, 2024 -

Spitzer CDJR Mansfield responded

Kfletch, we are so thrilled to receive your top notch ratings for our service team and that they are knowledgeable and provided full communication through the whole visit. Thank you for your time to share your positive feedback here. We wish you safe travels until we get to serve you again!

June 16, 2024

Been going there for years, absolutely very helpful and professional people there. They are the best More

by JOYCE55US
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Hamm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Mahek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Raymondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Stephan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony McQueen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kurtis Swab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Remington Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Arbutina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2024 -

Spitzer CDJR Mansfield responded

We are incredibly thrilled to receive a whole list of honorable mentions on your amazing review about our service during your recent visit at Spitzer Kia of Mansfield, Joyce! It is always our goal to ensure smooth and thorough assistance to all guests and we look forward to continuing our excellence. Please have safe travels until next time!

June 16, 2024

Took a long time for an oil change. It was good when they were done More

by TIG21GGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2024 -

Spitzer CDJR Mansfield responded

Tig, your review about your recent experience with us at Spitzer CDJR Mansfield is well received! Thank you for taking the time to highly note that our work turned your car around excellently with the shortness of timing! It is certainly our concern to properly attend to you with the correct personnel whom we offer you to directly speak with our Service Director Greg Gilliam at 567.247.0254 at your allowance towards turning your experience around. Until then, safest of travels in your Ram!

June 15, 2024

Great place for service and maintaining your ride. Timothy Wolford took care of my 2019 Cherokee last Thursday. He told me my tires were rotated along with 2 year contract has 4 oil changes left. Th More

by RONDASUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2024 -

Spitzer CDJR Mansfield responded

Hi Rondasue, it is our pleasure to receive your incredible review about our service department and that Timothy took great care of your Cherokee recently! Transparency, time efficiency, and thorough communication are at the top of our priority for our guest and we are so thrilled that we earned your satisfaction. We wish you safe travels and enjoy the open road!

June 15, 2024

Spitzer is just a great dealership. They have awesome employees that know what they're doing. More

by cleothecutie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colton Conley
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Jun 17, 2024 -

Spitzer CDJR Mansfield responded

We are tremendously grateful for your generous review about your recent visit at Spitzer Kia of Mansfield, Cleo! Here we always strive to provide clear communication and efficient in service and are honored to have met your standards. If there are any other ways to improve please let us know. Safe travels until next time!

June 14, 2024

Nice people to deal with always willing to help with problems very efficient Good People More

by CHRISIEMGGLONE12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2024 -

Spitzer CDJR Mansfield responded

Chris, Providing immaculate and quality service is so important to us here at Spitzer CDJR Mansfield and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they were nice to deal with and willing to help you. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

June 14, 2024

Very disappointed…the fact that I have been waiting almost 2 1/2 months for my replacement radio, and for my headlight to be fixed. Every time I get an update from the service center, it’s always anoth More

by HOSLERTC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph - 1 Star
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Jul 23, 2024 -

Spitzer CDJR Mansfield responded

Hoslertc, we are truly grateful for your review on your experience working with us at Spitzer CDJR Mansfield! It is imperative to our dealership that your issue regarding the radio is attended to properly by the correct personnel whom we offer for you to speak with our Service Director Greg Gilliam at 567.247.0254 at your allowance towards turning your experience around. In the meantime please enjoy your Jeep in the open road with safety!

June 14, 2024

The customer service is excellent. I enjoyed working with Kendra Weaver.She kept me informed the whole time More

by JENNIFERGUSTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2024 -

Spitzer CDJR Mansfield responded

Hi Jennifer, thank you for your recent visit with us to service your car and your 5 star rating! It is our honor to know Kendra was informative and enjoyable to work with. We wish you safe travels until we get to assist you again!

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