
Spitzer Buick GMC
Findlay, OH
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I cannot say enough good things about my experience with the dealership. I was on my way from Southern Ohio to Michigan pulling a 20 foot trailer to move in laws to Florida the next day. During my trip, I w the dealership. I was on my way from Southern Ohio to Michigan pulling a 20 foot trailer to move in laws to Florida the next day. During my trip, I was experiencing engine problems. The service department was very professional and thorough and working me in and it surprisingly fast Timeframe. even though I did not like the news that they gave to me, the experience I had with the sales consultant, Gibson Poe, was nothing short of extraordinary. He dropped everything and listen to me ramble on asking all kinds of questions. Never once did he seem annoyed with me asking the same question multiple times, and being patient while I talked to myself. Even though I arrived at the dealership at about 11 AM, Gibson and the finance person was very willing to stay to help get me on the road that night. Even though it was 730 at night, well after closing time, I never felt once from either of them that I had overstay my welcome. More
Very friendly and accommodating folks. Walked the lot with Mike Phillips and talked about several vehicles but decided on the best for my needs. Walked the lot with Mike Phillips and talked about several vehicles but decided on the best for my needs. More
Drove over an hour to look at truck. Truck was not ready for test drive! Truck was actually in service bay and needed repairs for which they did not have parts for. Truck also had dam Truck was not ready for test drive! Truck was actually in service bay and needed repairs for which they did not have parts for. Truck also had damage to rear bumper that was not shown or mentioned when asked about condition of vehicle. Truck was very dirty on inside and they didn’t even bother to put protect carpet. I would recommend shopping anywhere else! More
Michael Phillips was awesome! He answered every question we had and worked hard to get my daughter her first car. I would highly recommend for anyone to come and see him if you’re He answered every question we had and worked hard to get my daughter her first car. I would highly recommend for anyone to come and see him if you’re looking for a nice ride. He also didn’t try and push her into something she couldn’t afford like other places do, he made sure to get her the payment she asked for so I was pleased with that also. He also took us on test drives and told us everything about the car. They are ALL nice there and even offer snacks and drinks! More
Dealship and the employees we worked with or came in contact with were great. Answered many questions and did what they could to help us and make us feel like we mattered. contact with were great. Answered many questions and did what they could to help us and make us feel like we mattered. More
Austin Rogers listened to what I mentioned at checkin regarding possible brake issue and problem was looked at and then fixed while I was there. regarding possible brake issue and problem was looked at and then fixed while I was there. More