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Spitzer Buick GMC Parma - Service Center

Parma, OH

4.3
750 Reviews

750 Reviews of Spitzer Buick GMC Parma - Service Center

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January 27, 2024

Wonderful No Surprised that they were so kind and helpful Felt very taken care of More

by Ntm1956
Recommend Dealer
Yes
Employees Worked With
Dominic defino
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Jan 30, 2024 -

Spitzer Buick GMC Parma responded

Thank you so much for your positive review! We are so glad that our team could provide you with a 5-star experience. If there is ever anything more that we may help you with, please do not hesitate to let us know.

January 27, 2024

Came in for oil change and tire rotation. Tires not rotated. 2 hours to drain oil and refill. Rear brakes not inspected. Do not believe front brakes were inspected because wheels not removed. More

by Uncletim
Recommend Dealer
No
Employees Worked With
Service desk staff and tech Jaidyn Keene.
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January 26, 2024

Very professional. They are always so helpful and Dominic is very efficient . I'm done More

by Pjarcher412
Recommend Dealer
Yes
Employees Worked With
Dominic Delifino
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Jul 09, 2024 -

Spitzer Buick GMC Parma responded

We are so delighted to know Dominic is efficient and our staff are always helpful! We wish you safest of travels in your GMC until next time!

January 26, 2024

Great job Real professional and kept me informed Smart nice speedy They did a great job keeping me informed More

by tonylovett
Recommend Dealer
Yes
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Jan 30, 2024 -

Spitzer Buick GMC Parma responded

We are happy to hear that our team could get your car needs efficiently taken care of. It is our pleasure to serve you. Thank you so much for your positive review!

January 26, 2024

Very cordial and efficient They were very thorough and easy to understand. All my repairs were very expensive. My vehicle is 20 years old but I only have about 140,000 miles. Still pondering what to do More

by hottap446
Recommend Dealer
Yes
Employees Worked With
Dominic
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Jan 30, 2024 -

Spitzer Buick GMC Parma responded

Thank you for taking the time to leave us this 5-star rating! We are so glad that our team could consistently provide you with quality and efficient service. Our guests' satisfaction is our utmost priority and we hope that you continue to choose us for all of your future automotive needs.

January 25, 2024

Very courteous and prompt Very pleasant and got me on my way in ample time More

by K.DOBROVICH
Recommend Dealer
Yes
Employees Worked With
Dominic
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Jan 26, 2024 -

Spitzer Buick GMC Parma responded

Thank you for your 5-star rating! We are so glad that our team consistently provides you with top-notch service. Please do not hesitate to let us know if there is ever anything more that we may help you with!

January 25, 2024

It took a whole month for a simple fix. Ill never come back there again. Bad experience More

by cledeucewsog
Recommend Dealer
No
Employees Worked With
Tim Kubow
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January 24, 2024

Tim was fantastic! !! Very nice, friendly and helpful!! Great guy. Give that man a raise!! More

by KELLEERICH
Recommend Dealer
Yes
Employees Worked With
Tim in service
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Jan 24, 2024 -

Spitzer Buick GMC Parma responded

Thank you for your 5-star rating! We are happy to hear that Tim kept you well informed throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. Take care!

January 24, 2024

Dominic Difino was very courteous and knowledgeable. He answered all my questions as to potential work that I will need to have done More

by Etkremser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2024 -

Spitzer Buick GMC Parma responded

Thank you so much for your excellent review! We are overjoyed that Dominic could provide you with the quality service that you so much deserve. We wish you safe travels!

January 24, 2024

Happy customer since 2017 Brandon Leak has always gone above and beyond to meet our needs! And the Service Dept. Is Always Excellent!!! More

by DDOBROVICH1959
Recommend Dealer
Yes
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Jan 24, 2024 -

Spitzer Buick GMC Parma responded

Thank you for leaving Brandon this wonderful review! He will be honored to know how greatly you valued his assistance. Please drive safely, and do not hesitate to give us a call if there is ever anything more that the team may help you with!

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