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Spitzer Buick GMC Parma - Service Center
Parma, OH
750 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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751 Reviews of Spitzer Buick GMC Parma - Service Center
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February 07, 2024
I was not communicated with timely about the diagnosis of my vehicle. I understand they had someone walk off the job that day. So I can understand it not being a regular day. So I will give the dealership an my vehicle. I understand they had someone walk off the job that day. So I can understand it not being a regular day. So I will give the dealership another chance when I do have to have service done. More
by mrskelleymoore
Verified CustomerEmployees Worked With
Dominic
February 07, 2024
The appointment took longer than I expected. I didn't get a car wash which I expected. I didn't get a car wash which I expected. More
by SALLY.MAE1
Employees Worked With
February 06, 2024
Friendly,helpful! Communicative. Timely. Available. Understanding I was assisted when first arriving. I was respected for wanting to explore all of my options Communicative. Timely. Available. Understanding I was assisted when first arriving. I was respected for wanting to explore all of my options More
by KIMRN5
Employees Worked With
McCoy Kendrick
February 06, 2024
Efficient. On time. Kept me up to date on everything. Pleasant staff. I will keep coming back. From our Sales person Steve through financing and now service has On time. Kept me up to date on everything. Pleasant staff. I will keep coming back. From our Sales person Steve through financing and now service has been a pleasure. More
by davasarab
Employees Worked With
Service manager
February 05, 2024
It was good with the exception that after my trust was serviced it was smoking under the hood for the trip home. Thinking it was some oil that had spilt I didn't check it. Then the next day it was doing i serviced it was smoking under the hood for the trip home. Thinking it was some oil that had spilt I didn't check it. Then the next day it was doing it again at a red light. After pulling over and checking what was going on, my oil fill cap was on screwed on nor under the hood. It wasn't returned after the service. Causing me to buy one to replace it. This is basic maintenance and I believe that is unacceptable More
by ORANLEWIS128
February 04, 2024
Service was completed (took a long time, was given a discount) when it was finished I was told that my truck was ready and washed. When I went to my truck it was not washed. I could have said something discount) when it was finished I was told that my truck was ready and washed. When I went to my truck it was not washed. I could have said something and I'm sure they would have taken it back and washed it, however, since I already waited over 2 hours for an oil change and tire rotation I wasn't interested in spending any more time there. More
by timo6924
