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Spitzer Buick GMC Parma - Service Center

Parma, OH

4.3
750 Reviews

750 Reviews of Spitzer Buick GMC Parma - Service Center

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February 25, 2024

Dominic was very knowledgeable and helpful. Unfortunately there was a week wait for my car to get worked on and I was without a car for 2 weeks. Otherwise, so far the work do was good. More

by SUEANDAVERY
Recommend Dealer
Yes
Employees Worked With
Dominic
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February 24, 2024

Very understanding. Helpful and went above and beyond. Always great to work with and find the best solution. More

by Michael216
Recommend Dealer
Yes
Employees Worked With
Dominic
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Feb 26, 2024 -

Spitzer Buick GMC Parma responded

Thank you so much for your positive review, Michael! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. Please do not hesitate to give us a call if anything!

February 24, 2024

Tim was knowledgeable, and handled my service promptly. He checked my car for any other problems, to be sure it's safe. More

by DIZZYISSY1
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
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Feb 24, 2024 -

DIZZYISSY1 responded

I value the service at spitzer GMC

Feb 26, 2024 -

Spitzer Buick GMC Parma responded

Thank you for leaving Tim this positive review! Providing top-notch service is so important to us, and glad that his efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible.

February 22, 2024

I had an appointment for 7:45 a. m. and the dealership didn't start working on my car until after 1 p.m. More

by CYNTHIAORTIZ787
Recommend Dealer
No
Employees Worked With
I was not in the dealership I dropped off my car
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February 20, 2024

Clean Friendly staff Knowledgeable staff Our visit was splendid, our salesman helped us Tim was great getting our work done More

by davasarab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Leek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Blazer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan R, Troy C, Jayme Yates, Tim Kubow, Travis Freeman
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Feb 20, 2024 -

Spitzer Buick GMC Parma responded

Thank you so much for your 5-star review! Providing quality and reliable service is so important to us, and we are pleased that Tim could get your needs swiftly resolved. Please be sure to give us a call if there is anything more that we may help you with in the future!

February 14, 2024

I pulled in the garage and was helped my the cashier to get Selena to check me in. She did the pre inspection and modified my invoice for the $10 off oil change coupon I had. More

by MONACOBRANDON
Recommend Dealer
Yes
Employees Worked With
Selena Sooklall
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Feb 14, 2024 -

Spitzer Buick GMC Parma responded

Thank you so much for your wonderful review! Your safety and satisfaction are of the utmost importance to us, and we are pleased that Selena provided you with the quality service you so much deserve. Look forward to seeing you again!

February 14, 2024

Had my oil changed and tires rotated It was an easy experience That's all folks More

by maria
Recommend Dealer
Yes
Employees Worked With
Selena sooklall
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Feb 15, 2024 -

Spitzer Buick GMC Parma responded

Hi Maria, We are happy to hear that our team could get your oil change efficiently taken care of. It is our pleasure to serve you. Thank you so much for your positive review!

February 12, 2024

Had an appointment for 11:30, was not happy that it took 2 hours for oil change and tire rotation More

by slowe540
Recommend Dealer
No
Employees Worked With
Selena Sooklall
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February 11, 2024

Wasted time, poor communication and parts fell off inside car. Very frustrated with wasting my time More

by CSHETTERLY
Recommend Dealer
No
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February 11, 2024

From scheduling to checking in then checking out it was smooth and efficient. I asked Selena to utilize a coupon and she applied to my service as requested. More

by GRODZIKH
Recommend Dealer
Yes
Employees Worked With
Selena
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Feb 13, 2024 -

Spitzer Buick GMC Parma responded

Thank you for sharing the positive experience you had with Selena! Offering thorough and efficient service is so important to us, and we are glad that she provided you with nothing less. Please do not hesitate to give us a call if you ever have any further questions or concerns.

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