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Spitzer Buick GMC Parma - Service Center

Parma, OH

4.3
756 Reviews

756 Reviews of Spitzer Buick GMC Parma - Service Center

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May 02, 2024

I have been going here for quite some time and Tim Kubow is great making sure my car is in tip top shape he is great at explaining things that need to be done to keep my vehicle in top performance thanks Ti More

by RAMMAC26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
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May 03, 2024 -

Spitzer Buick GMC Parma responded

Thank you so much for your positive feedback! We are happy to hear that Tim provided you with top-notch service! It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

May 02, 2024

Dominic Difino checked me in and was very pleasant. He checked in on me while I was awaiting my oil change and tire rotation and advised I needed a new air filter with my 30,000 checkup which I was ver More

by rsmith7044
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Reppucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Spitzer Buick GMC Parma responded

Thank you so much for leaving Dominic this positive review! We are glad to hear that he took great care of your automotive needs. Please do not hesitate to let us know how we may be of further service to you.

May 02, 2024

Great. I spent almost $1100 and didn't get my problem fixed. Rear suspension still an issue. And how is it airbags are no longer made! Amazing. And was tol More

by klevelander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Reppucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2024

Friendly and gets the job done. I appreciate the reminders to schedule an appointment for my oil changes. More

by DPROST1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2024 -

Spitzer Buick GMC Parma responded

Thank you so much for your positive review! It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to let us know if there is ever anything more that we may help you with.

April 30, 2024

Love the experience everything went great fast and informative diffently will be back soon Asap More

by kingdomcom1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
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May 01, 2024 -

Spitzer Buick GMC Parma responded

Thank you for your excellent review! It is a pleasure to know that the quality of service always meets your satisfaction. We will continue to take great care of you, and your automotive needs in your visits to come.

April 28, 2024

fast and friendly customers service on time. quick service and fast . they call you to remember the appointment. More

by alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jayme Yates, Tom Shaffer
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Apr 29, 2024 -

Spitzer Buick GMC Parma responded

Thank you for your 5-star rating! We are so glad that our team provided you with top-notch service. Please do not hesitate to let us know if there is ever anything more that we may help you with!

April 27, 2024

I am very pleased with the purchase. The whole process was filled with information and at the same time fast and without pressure, which made me feel comfortable. Thank you. More

by RICHO3162
Recommend Dealer
Yes
Employees Worked With
Kelly Hettinga
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Apr 29, 2024 -

Spitzer Buick GMC Parma responded

Congratulations on your new ride! It is our pleasure to serve you, and your automotive needs in any way possible. Please do not hesitate to give us a call if anything!

April 27, 2024

Everyone is friendly and helpful. My "new" car is seven years old and I still take it back to the dealer for service. More

by HEY.MAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
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Apr 29, 2024 -

Spitzer Buick GMC Parma responded

Thank you for choosing our dealership! We look forward to continue serving your automotive needs for years to come.

April 26, 2024

Excellent service very professional and friendly personnel. Prompt on wait . Very nice coffee machine and love my chocolate candy More

by AKAYE60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2024 -

Spitzer Buick GMC Parma responded

Thank you for taking the time to leave us this positive review! It is our pleasure to serve you. We wish you safe travels, and hope for an opportunity to work with you again.

April 25, 2024

The person I talked with was very nice but the service time was very slow and unacceptable More

by THEBUDYZER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know
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