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Spitzer Buick GMC Parma - Service Center

Parma, OH

4.3
752 Reviews

752 Reviews of Spitzer Buick GMC Parma - Service Center

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May 23, 2024

I have been going here for 20 years, best dealer service center in Cuyahoga county. More

by Jon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
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May 24, 2024 -

Spitzer Buick GMC Parma responded

Thank you for continuing to choose our dealership for the past 20 tears, Jon! Offering quality and efficient service is so important to us, and we are pleased that our efforts met your satisfaction. Your positive feedback means so much to us. Please drive safely!

May 23, 2024

They charged me $200 dollars to tell me they didn’t know what the problem was. More

by markbraun7278
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dominic Difino
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2024

Pleasant, professional service. Did a car wash Patient when applying rewards. Warned me that they were a bit backed up More

by marilynnburton1@gmail.com
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Freeman
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May 23, 2024 -

Spitzer Buick GMC Parma responded

It is our pleasure to serve you in any way possible. Thank you for the great feedback! Please drive safely, and do not hesitate to let us know how we may be of further assistance to you in the future.

May 22, 2024

Came in for an oil change and tire rotation I was the third person in had a 8:45 appointment didn’t get out until 11:35 everyone who came in after me left before me l’m still upset I had other things t More

by LiLMack8812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kenneth Neitzel
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May 20, 2024

Everyone was so helpful and the customer service was amazing, I will be buying from here again in the futire More

by joer3864
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Reppucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2024 -

Spitzer Buick GMC Parma responded

Thank you so much for your positive review! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. Please do not hesitate to give us a call if anything!

May 20, 2024

Travis in service is outstanding ! Took my truck ( 2024 GMC 2500 HD ) That for some reason would not start .He called a tow truck right away and started working to find the problem ! More

by PAPASTONE4840
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Freeman
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May 21, 2024 -

Spitzer Buick GMC Parma responded

Thank you for leaving Travis this positive review! Providing top-notch service is so important to us, and glad that his efforts could meet your satisfaction. Please drive safely!

May 19, 2024

Extremely pleased with my service visits to Spitzer Chevy Brookpark. Always ready to service the car at the appointment time and complete the service in the estimated time. Comfortable waiting area and hel More

by LELANDLEARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Freeman
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May 21, 2024 -

Spitzer Buick GMC Parma responded

Thank you so much for your positive review! We are happy to hear that our team could provide you with a smooth, pressure-free experience. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to let us know!

May 19, 2024

Thank u that was a good service good job I will go there all the time More

by Charlys
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Kubow, Travis Freeman
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May 21, 2024 -

Spitzer Buick GMC Parma responded

It is our pleasure to serve you. Thank you for your positive review, and hope that you do not hesitate to let us know if there is ever anything more that we may help you with.

May 18, 2024

The service department associate was helpful and knowledgeable. I would definitely recommend Spitzer Buick to friends and family. More

by srecord216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2024 -

Spitzer Buick GMC Parma responded

Thank you so much for your positive review and recommendation! We are so proud to provide you with 5-star service. Our guests' satisfaction is our utmost priority. Please contact us in the future if there's anything you need!

May 17, 2024

Clean nice waiting room, excellent service I will back for my next oil change in the fall More

by sutowskib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2024 -

Spitzer Buick GMC Parma responded

Thank you so much for your 5-star review! Quick and quality service is always our goal, and we will certainly provide you with nothing less in the future!

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