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Spitzer Buick GMC Parma - Service Center

Parma, OH

4.3
750 Reviews

750 Reviews of Spitzer Buick GMC Parma - Service Center

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July 06, 2024

Axelrod very good. Must have missed communication regarding merger. Kept getting message from Spitzer and did not know why. More

by JAKARAM
Recommend Dealer
Yes
Employees Worked With
Female.
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Jul 08, 2024 -

Spitzer Buick GMC Parma responded

Jakaram, we are delighted that you and your car was provided the 5 star service! Your safety is our highest priority so please do not hesitate to see us again for any concerns. Safest of fun travels until next time!

June 28, 2024

Can you check my bill? Very expensive for and oil change. Let me know thanks More

by MDZIGIEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2024 -

Spitzer Buick GMC Parma responded

We are truly grateful for your review and would like to look into finding a resolve on your concern regarding your bill. Please reach out to General Manager Adam Black at your earliest convenience at 886.246.6093 or ablack@spitzer.com. Please enjoy the open road until then!

June 24, 2024

Your service department is completely totally professional. It took care of me right away. Kept me up-to-date. More

by MLAWRENCE14031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2024 -

Spitzer Buick GMC Parma responded

Thank you for your 5-star review! We are so glad that our team took great care of you and kept you well informed throughout the process. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

June 19, 2024

It was a very pleasant experience & I received great service when I had a family & business emergency. They got me set up for success in plenty of time. I highly recommend them! More

by Regman24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Freeman
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Jun 20, 2024 -

Spitzer Buick GMC Parma responded

Regman, we are truly appreciative of your time sharing your awesome experience with our service team resulting in 5 stars and your recommendation! If there is anything else we can be of assistance please let us know. Safe travels for you and your family!

June 18, 2024

Everyone at the dealership was friendly and welcoming. Each person I encountered with knowledgeable about the car I purchased More

by tmbarry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Reppucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susie Axelrod
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Jun 19, 2024 -

Spitzer Buick GMC Parma responded

We are so thrilled that our entire staff provided you the utmost excellent experience you deserve! Thank you for trusting us with your safety and vehicle needs. Please enjoy your Buick until next time!

June 18, 2024

Everyone was nice and professional. Ordered parts and called and let me know right away. More

by ninagriff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Freeman
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Jun 19, 2024 -

Spitzer Buick GMC Parma responded

Nina, we are grateful for your 5 star review on our promptness! Thank you for your trust in us for your vehicle needs and we look forward to assisting you again!

June 18, 2024

Very pleasant. ..and very nice people. Let me know what was going on and very polite More

by priscillalevis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
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Jun 19, 2024 -

Spitzer Buick GMC Parma responded

Priscilla, we are incredibly delighted to know your recent experience with us was pleasant and successful! We wish you safe travels and enjoy the open road!

June 18, 2024

They took care of the recall airbags and had them check an aws issue but they couldn’t find the noise. I pull out and theee it was. Oh well I’ll get it looked at later More

by Mogidad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2024 -

Spitzer Buick GMC Parma responded

Hi Mogidad, thank you for your awesome review and recommendation to others to service with us! Please do bring your GMC back in for the noise at your earliest convenience as your comfort and safety is our priority. Safe travels until next time!

June 16, 2024

Great that they were open on a Sat for an oil change, in and out in no time More

by Fwbrauer57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2024 -

Spitzer Buick GMC Parma responded

We are glad to be available at your convenience and was efficient with our service! Thank you for your raving review, we look forward to assisting you again!

June 16, 2024

Brent is an awesome salesman. Super helpful. Taught me a lot about my new truck. More

by Thomas
Recommend Dealer
Yes
Employees Worked With
Don't know yet. Hoping I don't need them. Lol
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Jun 19, 2024 -

Spitzer Buick GMC Parma responded

Hi Thomas, we are delighted that Brent was of great help in showing some new things about your new truck! Please enjoy the open road until next time!

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