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Spitzer Buick GMC Parma - Service Center
Parma, OH
750 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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750 Reviews of Spitzer Buick GMC Parma - Service Center
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August 03, 2024
Taken care of quickly, did have some complication problems but all was good in the end. problems but all was good in the end. More
by bdknopf
Verified Customer
August 01, 2024
Not 100% convinced the work was actually completed on my truck. I will be taking it to another dealer to ascertain the work was done correctly for peace of mind! truck. I will be taking it to another dealer to ascertain the work was done correctly for peace of mind! More
by Shytown
Employees Worked With
Tim Kubow
July 27, 2024
I had a tire sensor replaced for the second time this year. I was told it should be under warranty then I was told it would cost me $199. I waited 3 1/2 hours which was ridiculous since I’ve had it repla year. I was told it should be under warranty then I was told it would cost me $199. I waited 3 1/2 hours which was ridiculous since I’ve had it replaced before and had other work done it took maybe 1 1/2 hours. I was also told that the part they took off wasn’t a GMC part and I told them that you are the only ones who work on my vehicle so I don’t know where the part came from. Then when the vehicle was done I was told there is no charge. Well I won’t be bringing my vehicle back to you again. More
by OFFBACK62
Employees Worked With
July 23, 2024
Everything for most part was good. However, I asked about the tire pressure light and the light never went off so I do not know why the warning is still on and if tire pressure was ch However, I asked about the tire pressure light and the light never went off so I do not know why the warning is still on and if tire pressure was checked. More
by Ruthie071767
Employees Worked With
I do not know as lady is not on list
July 23, 2024
I love Axelrod. I’ve purchased several vehicles here in Parma from Squid. The service department is friendly and knowledgeable. They even gave me a loaner vehicle I’ve purchased several vehicles here in Parma from Squid. The service department is friendly and knowledgeable. They even gave me a loaner vehicle until mine was fixed. Thank you, Julie A Buckingham More
by buckinghambabies
Employees Worked With
July 20, 2024
An hour and 45 minutes wait for an oil change is too long. I will rethink getting an oil change there in the future. I had a 10:00 am appt and out of there at 11:45. long. I will rethink getting an oil change there in the future. I had a 10:00 am appt and out of there at 11:45. More
by JBJONTONY
Employees Worked With
I don't know who I dealt with
July 19, 2024
Very friendly to the customer enjoy the worker and clean place and always wash your car place and always wash your car More
by B.SULLIVAN901
July 12, 2024
Dominic Difino my Service Advisor was fantastic. Dominic Difino was extremely friendly and extremely courteous. Paula the Cashier was also fantastic. Paula was extremely courteous and extremely frie Dominic Difino was extremely friendly and extremely courteous. Paula the Cashier was also fantastic. Paula was extremely courteous and extremely friendly. I take both my vehicles to Spitzer Buick GMC Parma even though I didn't buy them new there. More
by TG55824
