Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Spitzer Buick GMC Parma - Service Center

Parma, OH

4.3
930 Reviews

930 Reviews of Spitzer Buick GMC Parma - Service Center

Sort by
January 10, 2025

They do a nice job and it is done in the time that they tell you. It’s also nice they wash the vehicle when they are done More

by Bldr01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your time and review. We appreciate hearing feedback from customers like you! We are so pleased to hear that we have been able to provide you with quick and convenient vehicle repair services. Your complete satisfaction is our #1 goal! Should you need anything else, please do not hesitate to call, Safe travels.

January 06, 2025

From pulling into the center and leaving. Everything went smoothly Will return next time for service. More

by SCHEUTM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rolanda Sargent
Report | Print
Jan 07, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your time and feedback. We are so happy to hear that your service experience with us was better than you expected! Please let us know if you have any other issues. We would be happy to help, Safe travels!

January 06, 2025

Everyone was nice. No issues with my service. I will service my vehicle there again. More

by Rogerangelaperry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember her name. First name Kelly
Report | Print
Jan 07, 2025 -

Spitzer Buick GMC Parma responded

Roger, Thank you for your time and feedback. It's always a pleasure hearing from our wonderful customers! We are very happy to hear that your vehicle service needs are met with convenience and great results! Please let us know if we can be of assistance in the future, Safe travels!

January 05, 2025

Spitzer Buick’s service department was able to find and fix the intermittent problem with my key fob and receiver module under the dash. More

by DAN.KOSAREO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2025 -

Spitzer Buick GMC Parma responded

Dan, Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. We look forward to seeing you again when it is time for your next service. We strive to offer our customers exceptional service both before and after the sale. Safe travels, and please don't hesitate to call us if you need any assistance.

January 05, 2025

Fast and efficient service. . Easy to schedule. Staff friendly. Beverage provided. Staff available to answer questions More

by Sheilababy3@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rolanda Sargent
Report | Print
Jan 06, 2025 -

Spitzer Buick GMC Parma responded

Shelia, Thank you for sharing tis kind review with us. We appreciate your loyalty. Everyone will be thrilled to hear of your satisfaction. We look forward to the opportunity to continue serving your vehicle needs! Safe travels.

January 04, 2025

Excellent service! Oil change was completed In a timely manner. I would recommend to family and friends. More

by Cklotzbach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Freeman, Zach Niemesch
Report | Print
Jan 06, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your very kind review and willingness to recommend us. We are pleased to hear that your vehicle service experience with us was so positive. We look forward to seeing you again when it is time for your next service. Safe travels!

January 01, 2025

Thank you very much. It was my first service and you did a very good job. More

by Florin Dragan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know any of them.
Report | Print
Jan 06, 2025 -

Spitzer Buick GMC Parma responded

Florin, Thank you for sharing your experience with us! We are pleased to hear that your vehicle service was A+! Please contact us should you need anything else. Safe travels!

December 31, 2024

Great service and comforting waiting room the wait was a little long but satisfied with service More

by RKEMM10055
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your time and feedback. We are so happy to hear that your service experience with us was better than you expected! Please let us know if you have any other issues. We would be happy to help, Safe travels!

December 31, 2024

Kelly, McCoy, and Brett were all amazing! They made the car buying experience enjoyable, and the customer service was excellent! I will continue to do business in the future with them! More

by abacho15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
McKoy Kendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Leek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Hettinga
Report | Print
Jan 06, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your time and feedback. We are delighted to hear that our exceptional service keeps you coming back for service on your vehicle! We look forward to seeing you again for your next vehicle service. Safe travels!

December 31, 2024

The dealership took much too long to complete the repairs. They did not take into account that I was only in town for a week for the repair even though I called daily to express the urgency needed. I More

by jfortlage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tayler Wenmoth
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I also dealt with Paula who was okay., Travis Freeman
Report | Print
Jan 14, 2025 -

Spitzer Buick GMC Parma responded

Thank you for you feedback. We are sorry to hear of your issues with the repairs on vehicle and we do apologize for the lack of customer service by our team. We would welcome the opportunity to speak to you on your review. Please contact us at the dealership and ask for the Service Manager. Thank you.

1
...
34
35
36
...
93