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Spitzer Buick GMC Parma - Service Center

Parma, OH

4.3
750 Reviews

750 Reviews of Spitzer Buick GMC Parma - Service Center

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October 21, 2024

Awesome people Awesome service they were on time washed my vehicle everything went very smooth. They truly are professionals. More

by brettleek1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Freeman, Zach Niemesch
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Oct 22, 2024 -

Spitzer Buick GMC Parma responded

Thank you for leaving us this positive review! We are happy to know that our team was awesome, completed everything on time and everything went very smooth. Please do not hesitate to let us know how we may be of further service to you.

October 20, 2024

I believed my issue was with a faulty OnStar system. I wrote out all the bizarre things that were happening & gave it to Tayler. All she kept repeating was that it was going to cost $189.95 for the di More

by RED47
Recommend Dealer
No
Employees Worked With
Tayler Wenmoth
3.0
This rating includes all reviews, with more weight given to recent reviews.
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October 20, 2024

This dealership has really good service. I recommend them for all GM cars. Nice lounge and clean restrooms. More

by PPASCHALII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
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Oct 22, 2024 -

Spitzer Buick GMC Parma responded

We appreciate you for leaving us this spectacular review and recommendation! We are delighted to know that they provided you with really good service. If there is ever anything more that we may help you with please do not hesitate to let us know.

October 20, 2024

I am very pleased with the service I received. They called me when there was a problem Great service. More

by Dwh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2024 -

Spitzer Buick GMC Parma responded

Dwh, Providing great service is so important to us here at Spitzer Buick GMC Parma and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they called you when there was a problem. We wish you safe travels until we meet again!

October 19, 2024

I have been a customer since 2005, always great you will a big smile and great service!! More

by MALOTK72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Reppucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2024 -

Spitzer Buick GMC Parma responded

Thank you for leaving us this fantastic review! We are happy to know that they greeted you with a big smile. We appreciate the continued business since 2005. We look forward to continue serving you and your future automotive needs.

October 18, 2024

I took my car for a tire rotation, left with one TPMS nOt functional. Took it back for a check up and left with all 4 not functional and lost stabilitrack. More

by asavelieff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
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October 17, 2024

Bret answered my concerns and treated me very fair and also help me to understand questions on my car very helpful. More

by polidorisr
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Brett Leek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2024 -

Spitzer Buick GMC Parma responded

Providing exemplary service is so important to us here at Spitzer Buick GMC Parma and we are glad that Bret's efforts could meet your satisfaction! We are thrilled to know that he answered your concerns and treated you very fair. We wish you safe travels until we meet again!

October 16, 2024

Everything was absolutely Fantastic and in all ways ‼️‼️🥳🥳🥳 Zak showed me how to work all the buttons on my new truck 🤣😂👻 More

by Cindarella122165
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Niemesch
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Oct 17, 2024 -

Spitzer Buick GMC Parma responded

Cinderella, We are grateful for you leaving Zak this exceptional review! We are pleased to know that everything was absolutely fantastic in all ways. Please drive safely and do not hesitate to let us know how we may be of further service to you.

October 16, 2024

I am really satisfied. The service was excellent and prompt. There was no lag time and the staff was friendly More

by JUANITAWOODS555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2024 -

Spitzer Buick GMC Parma responded

Thank you for sharing your positive experience with us. Providing quality and efficient service is so important to us, and we are glad that our efforts met your satisfaction. We hope that you continue to choose us for all of your future automotive needs!

October 15, 2024

Always the best service department team Travis and he’s team are the Best Five stars 🌟 🌟 🌟 🌟 🌟 More

by angel pinto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rolanda Sargent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Freeman
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Oct 16, 2024 -

Spitzer Buick GMC Parma responded

Angel, Thank you for your wonderful review! We are honored that you continuously confide in us with your automotive needs, and we are so glad that Travis and the team consistently provide you with top-notch service. Please drive safely, and do not hesitate to give us a call if we may ever be of further assistance to you.

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