Spitzer Buick GMC Parma - Service Center

Good customer service. and nice to get car washed too. Very happy with your dealership and nice to get car washed too. Very happy with your dealership More

They always seem to accomodate time wise, providing a solution for to and from work. Even though a time wasn't given for the oil change and fuel filter when I drooped it off, I wish they did, at least a solution for to and from work. Even though a time wasn't given for the oil change and fuel filter when I drooped it off, I wish they did, at least a guess. It all worked out well, on time to work.👍 More

We had a great experience when purchasing our truck. Zach, Jamie and Bill were amazing to deal with. They were down to earth, no pressure and listened to our needs. Highly recommend purchasing your n Zach, Jamie and Bill were amazing to deal with. They were down to earth, no pressure and listened to our needs. Highly recommend purchasing your next vehicle from SPITZER, Buick, GMC of Parma! More

Great customer service and very attentive. I liked how they kept me updated on the service progress. I liked how they kept me updated on the service progress. More

It was very nice It was very nice and the work was done expeditiously and fast expeditiously and fast More

Very good My vehicle was picked up at my job, and was returned back to the job before I was off work. I was kept informed through text messages about progress problems or questions. returned back to the job before I was off work. I was kept informed through text messages about progress problems or questions. More

This dealership continuously fails to meet expectations. The first visit my oil change took 2 hours, as they didn’t have my oil filter despite having an appointment weeks in advance, and they somehow got oi The first visit my oil change took 2 hours, as they didn’t have my oil filter despite having an appointment weeks in advance, and they somehow got oil on my fender. The second time my oil change once again took two hours (without a tire rotation) and the employee Dominic had no urge to help me, rather, he ignored me since he wasnt’t facilitating the service of my car. This dealership has lost my business and ironically I have yet to exhaust my free oil changes that came with my car purchase. I strongly urge anyone who wants their time respected to look elsewhere, in my eyes it is worth forfeiting my remaining oil change(s) and look elsewhere rather than bring my car back for service and once again have my time undermined. More

There was a significant communication lapse regarding a nearly $3,000 repair. I was not informed of the warranty coverage until I asked, which raises questions about the process and their awareness of the nearly $3,000 repair. I was not informed of the warranty coverage until I asked, which raises questions about the process and their awareness of the warranty. I strongly doubt they would have applied the warranty without my intervention. More