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Spitzer Buick GMC Parma - Service Center

Parma, OH

4.3
738 Reviews

738 Reviews of Spitzer Buick GMC Parma - Service Center

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April 16, 2025

Car has been in shop 5 times and problem still exists. Don't understand why they won't fix it More

by ADAM.SULLIVAN86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dominic Difino
1.0
This rating includes all reviews, with more weight given to recent reviews.
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April 16, 2025

Everyone was Great, Knowledgeable, courteous, respectful and pleasant to deal with on the repair to my vehicle. Great experience. More

by ddudas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2025 -

Spitzer Buick GMC Parma responded

Thank you for sharing your positive experience with us. We are glad that our team took great care of you and your automotive needs. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns.

April 15, 2025

Brought my vehicle in for a oil change and tire rotation it took 2 hours and they were finger/hand prints all over the grill Hood both door handles with not happy about that More

by FORDADESOTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 15, 2025

Attempted to pick up vehicle 3 times and problem was not resolved after spending $1100.00 More

by Chrisauto5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tayler Wenmoth
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2025 -

Spitzer Buick GMC Parma responded

Chris, Thank you for your time and feedback. We are very sorry to hear that you attempted to retrieve your vehicle a couple of times but had no success. We would like to speak to you on this matter, please give us a call at our dealership and ask for the Service Manager.

April 15, 2025

Dominic always listens and takes care of me thru Service Department , I’ve never met him in person, but I’m satisfied with his attentiveness More

by CHRISMACK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your positive review! Providing top-notch service is so important to us, and we are glad that Dominic's efforts consistently meet your satisfaction. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

April 14, 2025

In for oil change. Quick and efficient! Had me in and out quickly! No conplaints! More

by skontura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know who took care of me!
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Apr 14, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your kind review! We are delighted that our team got your automotive needs swiftly resolved. If there is ever anything more that we may assist you with, please do not hesitate to give us a call.

April 14, 2025

Fast and friendly service The service was friendly and fast and my wait was comfortable. My vehicle was returned washed and in good condition More

by Dave N
Recommend Dealer
Yes
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Apr 14, 2025 -

Spitzer Buick GMC Parma responded

Thank you for sharing your wonderful review! Providing quality and efficient service is so important to us, and we are glad that our efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

April 14, 2025

My experience with this dealership was absolutely awesome. You are always greeted at the door with a warm friendly smile which is so welcoming. The staff makes you feel like they are happy to have yo More

by sthom96102
Recommend Dealer
Yes
Employees Worked With
Tayler Wenmoth was my Service Writer and she did an excellent job keeping me up to date on the status of my repairs. I was very pleased with the service I got and I would definitely refer the Parma Spitzer Dealership to others. I am a very satisfied cust
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Apr 15, 2025 -

Spitzer Buick GMC Parma responded

Thank you for taking the time to leave us this positive review! We strive for 100% customer satisfaction and we are honored by your willingness to refer us to others. We look forward to continue providing you with the same 5-star service in your visits to come!

April 13, 2025

Everytime I have service done on my vehicle, the staff are always professional and through. More

by FNOVILLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your excellent review! We are pleased to hear that our team consistently takes great care of you and your automotive needs. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

April 13, 2025

Service was performed as requested and in a timely manner. Work was completed on time More

by hocevchlh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Butch Kusa
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Apr 14, 2025 -

Spitzer Buick GMC Parma responded

We appreciate your wonderful review! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. We hope to see you again the next time you are in need of automotive service!

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