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Spitzer Buick GMC Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.4
923 Reviews
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6607 Brookpark Rd

Parma, OH

44129

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Showing 923 reviews

March 14, 2025

Very nice and very friendly always checking to make sure your good and need anything More

by JANELLEJELKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your wonderful review! We are glad that our team was both kind and helpful. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

March 14, 2025

Was greated and attentive when first arrived and had a pleasant experience. Recommend to others. More

by ASHBD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rolanda Sargent
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your positive review and recommendation! We are pleased to hear that our team provided you with top-notch service. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

March 14, 2025

I always receive excellent service and always referring this dealership to people I know The service personnel are always so courteous More

by JMFOLGER61
Recommend Dealer
Yes
Employees Worked With
Dominic
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Mar 17, 2025 -

Spitzer Buick GMC Parma responded

We appreciate your positive review! Providing top-notch service is so important to us, and we are glad that our efforts consistently meet your satisfaction. We hope that you continue to choose us for all of your future automotive needs!

March 14, 2025

Good service, but my auto issue was not resolved. Hopefully, this c can be resolved in the future. More

by KYRO.TAYLOR37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tayler Wenmoth
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2025 -

Spitzer Buick GMC Parma responded

Kyro, Thank you for sharing your positive experience with us. We are thrilled to hear that your service experience was so exceptional. We understand that your auto issues wasn't resolved and we would like to speak to you to see how we can resolve this matter. Please give us a call at our dealership and ask for the Service Manager. We look forward to speaking to you!

March 14, 2025

Tom “Squid” and company were Great. My lease was ending shortly, went it for oil change and they were able to get me set up with a new lease with the price range I wanted to be in and v More

by Ryan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Reppucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2025 -

Spitzer Buick GMC Parma responded

Ryan, Thank you for taking the time to leave us this positive review! We are honored by your continued business, and we are glad that Tom took great care of you and made your experience with us worthwhile. Your satisfaction means so much to us. We warmly congratulate you on your new vehicle and we wish you the safest of travels until we meet again!

March 11, 2025

Dealership service department has drive in vehicle drop off. Very nice on a cold and snowy day. They keep you updated on your vehicle’s progress. More

by paddycole
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Reppucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Leek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 12, 2025 -

Spitzer Buick GMC Parma responded

Thank you for sharing your positive experience with us! We are glad that our team took great care of you and kept you well informed throughout your service. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

March 10, 2025

The customer service representative was incredibly helpful and friendly, going above and beyond to resolve my issue quickly. More

by glorybrissett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2025 -

Spitzer Buick GMC Parma responded

Thank you for sharing your positive experience with us. We are glad that our team got your automotive needs swiftly resolved. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

March 10, 2025

I am a carryover from axelrod I've had good service with the new owner More

by Brett
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Gilbert
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2025 -

Spitzer Buick GMC Parma responded

Brett, Thank you for your positive review! We are happy to hear that our team consistently provides you with top-notch service. Our guests' satisfaction is our utmost priority. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

March 10, 2025

There was no loaner car ready for me, and I wasn't told when my car part would arrive. More

by kc19832001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2025 -

Spitzer Buick GMC Parma responded

Thank you for taking the time to write this review. We are very sorry to hear that your car piece wasn't ready for your vehicle. We understand your frustration and would like to speak to you more on this matter. Please give us a call at our dealership and ask for the Service Manager. We would be happy to help!

March 10, 2025

Good service and fixed my car quickly. Only complaint is about their shuttle service— no where online does it outline their radius. Despite this being the closest Buick dealer to me, they More

by anniehoag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 12, 2025 -

Spitzer Buick GMC Parma responded

Annie, Thank you for your time and feedback. We are delighted to hear that your service experience with us was so exceptional from the start to finish. We are disappointed to hear that the only complaint you had was with the shuttle services, we are very sorry to hear that you experienced this issue. If you still had concerns or questions, feel free to contact our dealership and ask for the Service Manager. We would be happy to help you.

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