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Spitzer Buick GMC Parma

Parma, OH

4.4
783 Reviews
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6607 Brookpark Rd

Parma, OH

44129

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Showing 784 reviews

December 15, 2024

Employees are great. The work is done. Everyone is very friendly.They're very informative More

by nmb814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Freeman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Leek
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Black
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Blazer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Niemesch
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Spitzer Buick GMC Parma responded

Thank you for your very kind review. We are always happy to hear that we have given our customers 100% satisfaction! We look forward to seeing you again when your car is ready for its next service. Thanks again! Safe travels and Happy Holiday's!

December 15, 2024

The are friendly and courteous and get the service done right the first time. Clean shop More

by JoeThompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Blazer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Spitzer Buick GMC Parma responded

Joe, Thank you for your very kind review. We are delighted to hear that you fully and completely trust us with your vehicle service needs! Thank you! We look forward to seeing you again when your vehicle is ready for its next service. Safe travels and Happy Holiday's!

December 14, 2024

Ruined my driveway from simple oil change. . Service manager rude and car still not fixed More

by Jodi Denise~
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Travis Freeman
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2024

Recently had my LOF done at the dealership on my 2023 Acadia. The service was excellent as usual, I've been bringing my leased cars back to the dealership for mor than 30 years. Would recommend them to a More

by retired, bh1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Spitzer Buick GMC Parma responded

We are delighted to hear that we were able to help make your vehicle inspection and repair trouble-free. Thank you for the dedication and loyalty but also willing to refer us to other's, thank you! We strive to offer our customers exceptional service both before and after the sale. If we can assist you in any way in the future, please do not hesitate to contact us. We would be happy to help! Safe travels and Happy Holiday's!

December 14, 2024

Dominick did a great job with my tire order from the selection process to the installation. I am very pleased with the outcome! More

by Pgallagher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Spitzer Buick GMC Parma responded

Thank you for your time and feedback. It's always a pleasure hearing from our wonderful customers! We are delighted to hear that we were able to find the right tires just for your vehicle. Dominick will be over-joyed to hear that you added him to your stellar review! Safe travels and Happy Holiday's!

December 14, 2024

They did a good job wish the could have fixed the paint but it is what it is. They took care of recalls, bad key fob fiction and air leak on sun roof. Seems rattle in dash is gone but time will tell. More

by bdknopf
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Spitzer Buick GMC Parma responded

Thank you for your very kind review. We are delighted to hear that you fully and completely trust us with your vehicle service needs! Thank you! We look forward to seeing you again when your vehicle is ready for its next service. Safe travels and Happy Holiday's!

December 14, 2024

Very helpful with My purchase and service. Had some issues with the new truck but they are working on it. More

by NATHAN58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Spitzer Buick GMC Parma responded

Nathan, Thank you for your very kind review. We are delighted to hear that your experiences with us have been so positive and you are totally confident in our expertise and service. Congratulations on your new truck and we are quick sure you will be out there in a jiffy enjoying your new vehicle. We look forward to seeing you again when it's time for your vehicle’s next service. Safe travels and Happy Holiday's!

December 14, 2024

The employees are very accommodating. Friendly and respectful. They will answer every question you ask till your satisfied. More

by tommygriff13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Spitzer Buick GMC Parma responded

Tommy, Thank you for your time and review. We appreciate hearing feedback from customers like you! We are so pleased to hear that we have been able to provide you with quick and top notch service. Safe travels and Happy Holiday's!

December 14, 2024

Service was on time and on schedule. It took about two hour from my appointment time until finished More

by curtis.wilson62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Spitzer Buick GMC Parma responded

Curtis, Thank you for your very kind review! We are always happy to hear that our customers are 100% satisfied with service they received from us! We look forward to seeing you again when your truck is ready for its next service. Safe travels and Happy Holiday's!

December 14, 2024

Super support and outstanding service team To answer all your questions and keep you inform More

by wschulz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Spitzer Buick GMC Parma responded

Thank you for sharing your experience with us. We are glad to hear your trip to- Spitzer Buick GMC Parma was so pleasant. We look forward to the next opportunity to serve your automotive needs again. Safe travels and Happy Holiday's!

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