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Spitzer Buick GMC Parma
Parma, OH
478 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 478 reviews
May 09, 2024
Professional friendly people answered all my questions and concerns. Everything was done in a timely manner. and concerns. Everything was done in a timely manner. More
by NANIEME
Verified CustomerEmployees Worked With
Helpful May 09, 2024
I called needing service for our Acadia for a last minute trip. They accommodated my request and got me in and done. Dominic was very professional and helpful. It was a pleasure doing business! trip. They accommodated my request and got me in and done. Dominic was very professional and helpful. It was a pleasure doing business! More
by Bob marella
Employees Worked With
May 09, 2024
Short staff so had to wait longer than I expected to service my car in but it was worth the wait. service my car in but it was worth the wait. More
by THOMASBROOKS1104
May 08, 2024
Great organization, easy to work with, and the sales person Kelly was very helpful and professional person Kelly was very helpful and professional More
by tommykoz
May 08, 2024
The sales team at Spitzer is very friendly, unfortunately they work in hidden, mandatory fees into the final price. An example of such is the vin etching fee that does not show up online and when asked to re they work in hidden, mandatory fees into the final price. An example of such is the vin etching fee that does not show up online and when asked to remove the fee they claim it can't be removed as they already completed the process on the vehicle when it was brought into their lot. They also force you to go through a third party for registration and titling which is extremely overpriced and slow. Both of these practices are very shady and reduces the overall experience at the dealership. More
by bphst7
Employees Worked With
May 07, 2024
The problem was 10Days out of warranty I was told they would try to get it through All I got was a sorry They didn’t even try. I would never purchase a GMC vehicle again and I’m recommending to everyon would try to get it through All I got was a sorry They didn’t even try. I would never purchase a GMC vehicle again and I’m recommending to everyone I know not to. I’ve had other vehicles that were over the warranty and the other dealers worked with me. This is truly sad More
by JMBUCHA74
Employees Worked With
May 06, 2024
Comfy seats. Very clean. I was greeted immediately. Wait time wasn’t too bad. I was able to schedule early. And got a truck wash. Very clean. I was greeted immediately. Wait time wasn’t too bad. I was able to schedule early. And got a truck wash. More
by shalace2000
Employees Worked With
May 05, 2024
The appointment we made was kept and on time. The service was excellent and they got us out in a timely manner. The service was excellent and they got us out in a timely manner. More
by lasmith10
Employees Worked With
