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Spitzer Buick GMC Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.4
846 Reviews
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6607 Brookpark Rd

Parma, OH

44129

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Showing 846 reviews

October 20, 2023

Very nice people working there, they put you first to make sure they get the job done More

by Porkchophill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Oct 20, 2023 -

Spitzer Buick GMC Parma responded

We are so glad that our team took great care of you! It is our pleasure to assist you in any way possible. We thank you for your positive review and we hope for an opportunity to work with you again in the future. Safe travels!

October 19, 2023

Took truck in for transmission concern. Was fixed same day and runs great. Very friendly staff. More

by Travisf339
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Kless
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Oct 20, 2023 -

Spitzer Buick GMC Parma responded

Thank you for your positive review! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. Please do not hesitate to let us know if there is ever anything more that we may help you with.

October 19, 2023

Travis and team were great to work with. They listen to my requests and kept me up to date through out the maintenence event. More

by Agullifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Freeman
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Oct 20, 2023 -

Spitzer Buick GMC Parma responded

Thank you so much for your positive review! We are so glad that Travis and the team could provide you with a seamless and efficient experience. It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again in the future!

October 19, 2023

Very reasonable and no high pressure sales people. Darryl, Susie (in finance) and the gang were exceptional. More

by Boxing & Basketball Fans x3;)
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Susie, Mitchell Axelrod, Jerry Kless, Darryl Mercer
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Oct 20, 2023 -

Spitzer Buick GMC Parma responded

Thank you for leaving Darryl and Susie this positive review and recommendation! We are so glad that they took great care of you and met your automotive needs. It is our pleasure to assist you in any way possible. We wish you and your family the safest of travels- on behalf of the entire team!

October 18, 2023

Your Service department continues to do an excellent job. Selena Sooklall was your service rep and explained the service that was performed. Good job!! More

by FCMDD@AOL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Selena Sooklall
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Oct 18, 2023 -

Spitzer Buick GMC Parma responded

Thank you for leaving Selena this wonderful review! We are glad that she could provide you with a smooth, pressure-free experience. It is our pleasure to assist you in any way possible. We wish you safe travels and we hope for an opportunity to work with you again!

October 18, 2023

Worked hard to follow through on my issue and appt. Took time to be personal. More

by seescale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
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Oct 18, 2023 -

Spitzer Buick GMC Parma responded

Thank you for taking the time to leave us this positive review! We are so glad that our team could provide you with 5-star service. It is our pleasure to assist you in any way possible. We look forward to serving your automotive needs for years to come!

October 17, 2023

The service center processed the vehicle and arranged for a courtesy vehicle. Most importantly, the staff was quite professional and informative. More

by John.Knighth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justine, Brandon Payne
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Oct 18, 2023 -

Spitzer Buick GMC Parma responded

We are happy to hear that our team could provide you with quality and efficient service. It is our pleasure to assist you in any way possible. Thank you for your positive review and we hope that you do not hesitate to let us know if there is ever anything more that we may help you with!

October 16, 2023

I am very pleased with the work I have had done the other day. Dominic Difino was very professional, kind and knowledgeable. I will definitely be coming back to him. More

by parttimer59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
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Oct 18, 2023 -

Spitzer Buick GMC Parma responded

We are happy to hear that Dominic took great care of you and your automotive needs throughout your visit. It is our pleasure to assist you in any way possible. Thank you for the wonderful feedback and we look forward to serving all of your automotive needs in the future!

October 14, 2023

It took 2 hours for an oil change. I have never had to wait that long. I will not be back. I would use this location because of the great service and short time. But now I will be go More

by KIMNIQUE229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
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October 14, 2023

Immediate response to my inquiry. Friendly, professional. Exceeded my expectations. Will return for future business! More

by msangelawilliams1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
McKoy Kendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Payne
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Oct 18, 2023 -

Spitzer Buick GMC Parma responded

We are pleased that we could provide you with the quality service you so much deserve! We wish you safe travels. Please be sure to give us a call if there is anything more that our team may help you with and thank you for the great review!

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