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Spitzer Buick GMC Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.4
878 Reviews
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6607 Brookpark Rd

Parma, OH

44129

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Showing 878 reviews

March 18, 2024

The work was excellent and Kenneth made sure I was able to get on with my day when itbead determined significant repair was needed More

by Eric
Recommend Dealer
Yes
Employees Worked With
Kenneth Neitzel
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Mar 18, 2024 -

Spitzer Buick GMC Parma responded

Eric, Thank you for leaving Kenneth this positive review! We are happy to hear that he took great care of you throughout your visit. Please do not hesitate to let us know if there is ever anything more that he and the team may help you with.

March 18, 2024

I just filled out a review this morning, but I guess this is a different one. As I stated in my earlier review, our experience was just great from the minute we walked through the front door. Our salesman More

by pill1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Cseke, Tom Shaffer, Selena Sooklall
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Mar 20, 2024 -

Spitzer Buick GMC Parma responded

Thank you for taking the time to leave Tom this amazing review! We greatly appreciate the opportunity to work with you, and so glad that he took great care of you. He definitely is an asset to our team, and will be honored to hear of your kind words. Please drive safely!

March 16, 2024

Excellent service xxxx up with car after just a few weeks. But dealership fixes the issues quickly. More

by AJoy
Recommend Dealer
Yes
Employees Worked With
Ken and Mccoy
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Mar 18, 2024 -

Spitzer Buick GMC Parma responded

Thank you so much for your wonderful feedback! Providing top-notch service is so important to us, and we are glad that our efforts could meet your satisfaction. We hope that you continue to choose us for all of your future automotive needs!

March 16, 2024

He was borderline rude and unprofessional to the other people waiting with me. Not happy! More

by notthemomma1961
Recommend Dealer
No
Employees Worked With
Kevin in service bay. Borderline rude and unprofessional to the other people waiting with me.
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March 15, 2024

They fixed my car and it is working quite well. They were pleasant and professional. More

by DJHAGEN0
Recommend Dealer
Yes
Employees Worked With
Dominic
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March 15, 2024

Since I’ve bought my Buick, never had a problem getting my car in for service, they always take car of my vehicle. Service Personnel: Dominic More

by CHRISMACK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2024 -

Spitzer Buick GMC Parma responded

Thank you for taking the time to share your experience with us! We are pleased to know that Dominic has taken such great care of you. Our aim is to give every guest the highest possible level of customer service and quality.

March 13, 2024

Everyone is very knowledgeable, patient, helpful I will definitely be returning for service w my new/used car. More

by jjamiot
Recommend Dealer
Yes
Employees Worked With
Tom Squid, Brett, Darryl, Steve (all in sales). Dom in service
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Mar 14, 2024 -

Spitzer Buick GMC Parma responded

Thank you for your 5-star rating! We are glad that our team could get your automotive needs taken care of. It is our pleasure to serve you. If there is ever anything more that we may help you with, please do not hesitate to let us know.

March 12, 2024

The purchase experience was fast easy and efficient Mckoy had answers to every question I had More

by MORGAN_IRVINE81
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
McKoy Kendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Blazer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2024 -

Spitzer Buick GMC Parma responded

Thank you for sharing your positive experience, Morgan! We are honored to have had the opportunity to work with you, and provide you with 5-star service. We are delighted to hear of your very kind words. Congratulations on your new purchase!

March 10, 2024

Prompt service. Clean car when they were finished I plan to use Axlerod for all my Buick needs. More

by CONNIE18
Recommend Dealer
Yes
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Mar 11, 2024 -

Spitzer Buick GMC Parma responded

Thank you for your excellent review! We are glad that our team could provide you with a smooth, 5-star experience. Our guests' satisfaction is our utmost priority. Wishing you the safest of travels- on behalf of the entire team!

March 10, 2024

It was fast and great experience Good prices excellent detailing car was so clean it looked new McCoy was very attentive and made the sales experience smooth More

by MORGAN_IRVINE81
Recommend Dealer
Yes
Employees Worked With
McCoy Kendrick Jamie Blazer
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Mar 11, 2024 -

Spitzer Buick GMC Parma responded

Thank you so much for your positive review! Offering quality and efficient service is so important to us, and we are glad that McKoy provided you with nothing less. Please do not hesitate to give us a call if anything!

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