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Spitzer Buick GMC Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.4
886 Reviews
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6607 Brookpark Rd

Parma, OH

44129

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Showing 886 reviews

April 07, 2024

The Dealership was very attentive to my issues and quickly resolved the issue with understanding More

by miklam95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Spitzer Buick GMC Parma responded

Our guests' satisfaction is our utmost priority, and we hope that you do not hesitate to give us a call if you ever have any further questions or concerns. Safe travels!

April 06, 2024

The Sales Manager, Adam called he an xxxxxxx because I requested that he turn down the music blasting in the waiting area. More

by BVJUSTO
Recommend Dealer
No
Employees Worked With
Brett Leek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Black
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Blazer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 04, 2024

Very good quality staff inventory and service. Plan to stay a customer. Thanks Very good quality staff inventory and service. Plan to always stay a loyal customer . Thanks More

by MIKE@MPIZZUTI.COM
Recommend Dealer
Yes
Employees Worked With
I don't know about everyone. Service and I bought a vehicle. Have been a customer since 2000
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Apr 04, 2024 -

Spitzer Buick GMC Parma responded

Thank you for your wonderful review, Mike! It is an honor to know how confident you are in our efforts, and we are glad that our team could provide you with a 5-star experience. Safe travels until we meet again!

April 03, 2024

Everything went well. Very professional. Had oil changed and tire rotation. Took a little longer than expected. Usually it's done in an hour and it took an hour and 45 min More

by Katwoman1230
Recommend Dealer
Yes
Employees Worked With
Dominic
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Apr 04, 2024 -

Spitzer Buick GMC Parma responded

Thank you so much for your 5-star review! Providing quality and reliable service is so important to us, and we are always happy to get your needs swiftly resolved. Please be sure to give us a call if there is anything more that we may help you with in the future!

April 03, 2024

Very helpful when in a bind. Fast and efficient, well clean maintenance department like my video inspection Thank you More

by SSHERRA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
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Apr 04, 2024 -

Spitzer Buick GMC Parma responded

Thank you so much for your wonderful review! It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Take care!

April 03, 2024

They took but didn't replace reminder oil chg. sticker, no car wash,not very organized like Axlerod was,I told them I had discount coupon ,they forgot. More

by CRESPO8329
Recommend Dealer
No
Employees Worked With
idk, they didn't introduce themselves
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April 01, 2024

I waited way too long to get someone to check me in. The credit card machine could not handle my Apple Pay transaction. More

by KM
Recommend Dealer
Yes
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April 01, 2024

They were quick and thorough. Ken was also kind and helpful. It was a good experience More

by fad3dm1nd1
Recommend Dealer
Yes
Employees Worked With
Ken
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April 01, 2024

Great customer service by all. !!Brandon is a true asset to this dealership! Susie is also! They made buying a new car go smoother. More

by pharhalos
Recommend Dealer
Yes
Employees Worked With
Brandon Payne, Jamie & Susie
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Jul 08, 2024 -

Spitzer Buick GMC Parma responded

Pharhalos, it is our honor to receive your kind review about your purchasing experience at Spitzer Buick GMC of Parma! Thank you for mentioning the excellent services by Brandon and Susie as our team is an asset to our company. On behalf of the Spitzer Family, we congratulate you on your new car and safest of travels!

March 31, 2024

Not as stressful as I would have thought Every one l dealt with treated me like family More

by Numberonepicker12
Recommend Dealer
Yes
Employees Worked With
Darryl Mercer
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Apr 01, 2024 -

Spitzer Buick GMC Parma responded

Thank you so much for your 5-star review! Providing quality and efficient service is so important to us, and we will be sure to offer you nothing less in the future.

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