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Spitzer Buick GMC Parma
Parma, OH
886 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 886 reviews
April 17, 2024
I want there to get my 2014 Buick Encore diagnosed. They told me that the main cause of the problem was my map sensors and that when I get it fixed my check engine light would go out. They told me wher They told me that the main cause of the problem was my map sensors and that when I get it fixed my check engine light would go out. They told me where to find it and I went to get the part but when I tried to install it, it was the wrong part. They told me the wrong part and I wasted my time to go and get a part that didn’t even fit. Furthermore, I paid around $200 for just the diagnostic alone. Even when I install the map sensor that they told me about. My check engine light did not go out. What was even the point me spending that much money when I got nothing in return. My check engine light is still on and I had to spend around $200 for the car diagnostic plus another $75 a part they told me to get, but wasn’t even the right one. I have wasted my time and money by going to this dealership. More
by Ma Faye Palma
Verified CustomerEmployees Worked With
Tim Kubow
April 15, 2024
went to replace a tire! Met ZACH told me he would have one in the early AM the next day called me at 8AM and the work was being done ! went in turned the car over to ZACH ev Met ZACH told me he would have one in the early AM the next day called me at 8AM and the work was being done ! went in turned the car over to ZACH everything was done to perfection ! really great service Thanks !!! More
by wayne
Employees Worked With
ZACH
April 12, 2024
I’ve had good experiences each time I’ve taken my vehicle in for an oil change. in for an oil change. More
by ASHUCKEROW
April 11, 2024
The wait was longer than normal, and i did hear one of people waiting say that she had called that same morning to get her oil changed. I had scheduled my appointment several days before. Price also went people waiting say that she had called that same morning to get her oil changed. I had scheduled my appointment several days before. Price also went up. More
by DEEDA409
Employees Worked With
April 11, 2024
I had 2-3 people ask if I’m being taken care of. I appreciated that and how courteous they were. My car was taken care of and I also left with a nice car wash! I appreciated that and how courteous they were. My car was taken care of and I also left with a nice car wash! More
by Barbara
Employees Worked With
April 11, 2024
I felt l received timely and friendly service. It was very professional. All was explained to me. It was very professional. All was explained to me. More
by PANNWITZMARIANNE
April 10, 2024
Taylor is a very nice salesperson. She kept in touch with me and went above and beyond to help me. Bill in finance kept me in the loop as far as the financial end of the buying the car She kept in touch with me and went above and beyond to help me. Bill in finance kept me in the loop as far as the financial end of the buying the car. More
by RE2MA
Employees Worked With
Bill in finance and Taylor in sales.
