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Spitzer Buick GMC Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.4
886 Reviews
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6607 Brookpark Rd

Parma, OH

44129

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Showing 886 reviews

April 23, 2024

I have been with Spitzer Buick GMC for over eight years now. I have been extremely satisfied with all the service from the I day I purchased my 2015 Terrain. It was a great car with always wonderful servic More

by GLUV0120
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Reppucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Spitzer Buick GMC Parma responded

Thank you so much for your wonderful review, and loyalty to our dealership for the past 8 years! We are honored to have had the opportunity to work with you, and to provide you with the quality service that you so much deserve! We warmly congratulate you on your newest vehicle, and wish you the safest of travels- on behalf of the entire team!

April 23, 2024

I called to have an appointment for warranty work. I told them what work I needed done and that it should be under warranty. They made my appointment and I dropped off my truck. I then got a call from More

by CHARLES WITTAL III
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service manager but not sure his name and cashier at the service desk
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April 22, 2024

Good selection of cars. Salesman was professional and well versed in all of the features of the vehicle More

by DIANE.NETEMEYER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Cseke
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Apr 22, 2024 -

Spitzer Buick GMC Parma responded

Hi Diane, It is our pleasure to serve you in any way possible. Thank you for the great feedback! Please drive safely, and do not hesitate to let us know how we may be of further assistance to you in the future.

April 21, 2024

Friendly good environment very helpful I really believe they helped me get the best deal possible More

by meansxavier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Cseke
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Apr 22, 2024 -

Spitzer Buick GMC Parma responded

We appreciate your lovely feedback! Thank you so much and please contact us if there is anymore we can do. Take care.

April 20, 2024

Very good dealership Tom the salesman took care of us process was fast and fair More

by ALDSTOR2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Shaffer
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Apr 22, 2024 -

Spitzer Buick GMC Parma responded

Thank you for your wonderful review! We are so glad that Tom could provide you with top-notch service and make your experience with us remarkable. Safe travels!

April 20, 2024

They thrive off taking financial advantage of people in a tough spot. I blew my tire out and had to pay $560 to replace 1 tire. 1 year ago I replaced all 4 of my tires for $650. I didnt have much of a choice More

by Andreus10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ken
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Apr 22, 2024 -

Spitzer Buick GMC Parma responded

Hello Andreus, Were sorry to hear of your disappointment with our dealership, specifically the cost of the repairs. The tire was $380 and also we had found that the TPMS sensor was broken so we replaced that as well. We only charged $64 for labor. If you would like to discuss further, please contact us at the dealership and ask for the service manager. Thank you. Spitzer Buick GMC Parma

April 19, 2024

They were very nice and helpful when I needed a fob so I could get into my truck when I get locked out. More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
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Apr 19, 2024 -

Spitzer Buick GMC Parma responded

Hi Gary, It is an honor to have your confidence, and we look forward to providing you with the same top-notch service and deals in the years to come. We wish you the safest of travels until we meet again!

April 18, 2024

Tim Kubow always makes sure that my car is fixed right the first time on time. The service prices are in line with others in the area. More

by carguyruss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
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Apr 18, 2024 -

Spitzer Buick GMC Parma responded

Thank you for your 5-star rating! We are happy to hear that Tim provided you with top-notch service throughout your visit! We hope to see you again the next time your vehicle is ready for service.

April 18, 2024

Don't know to much about the dealer ship but the service was great. I was there for a while but they were very pleasant. Thank you More

by GEWNTRAMMER58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken
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Apr 18, 2024 -

Spitzer Buick GMC Parma responded

Thank you for the great feedback! We appreciate you choosing out dealership, and look forward to serving your automotive needs again.

April 17, 2024

Rolanda and her team were very professional and kept the process moving swiftly. She didnt force me to get a car that i didnt want to be in. Honestly i think it was her first sale and she did a great job. More

by james.maxey7714
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rolanda Seargant, Brandon Payne
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Apr 17, 2024 -

Spitzer Buick GMC Parma responded

James, thank you for your positive review! Our guests' satisfaction is our utmost priority, and we are glad that Rolanda provided you with a smooth and efficient experience. It is our pleasure to assist you in any way possible. Congratulations on your new vehicle!

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