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Spitzer Buick GMC Parma
Parma, OH
842 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 842 reviews
February 16, 2025
I took in my car for a scheduled oil change, tire rotation and check engine light. They did not do the oil change or tire rotation. So I took my car to another third party for the oil change and ti rotation and check engine light. They did not do the oil change or tire rotation. So I took my car to another third party for the oil change and tire rotation and they discovered an oil leak. Which should have been caught by the inspection done when I took my car in to the dealership. When I called (oil leak should be covered by the turbocharge policy) I was told I would have to pay another $187 for an inspection, when it should have been caught originally on my first visit: More
by JENNIFER.R.MASTERS
Verified Customer
February 13, 2025
The Spitzer Buick dealership service center was very organized. The waiting area was clean the staff was friendly. The service time was awesome. I will definitely be back. organized. The waiting area was clean the staff was friendly. The service time was awesome. I will definitely be back. More
by Layslay
Employees Worked With
February 13, 2025
Extremely friendly, professional, honest and efficient. You are greeted quickly. Car was washed and it did not take long. You are greeted quickly. Car was washed and it did not take long. More
by HOLSTERGUY2
February 12, 2025
Taylor is the absolute worst service advisor ever, steer clear away from her at all costs! clear away from her at all costs! More
by sammymuhamad
Employees Worked With
Other Employees :
Rich who is the new service manager was the only reason that my experience was sort of worth while.
February 12, 2025
I met with Calib, my salesperson. He was amazing to work with and helped me with finding the perfect car for me. He was very pleasant and professional and not at all pushy like oth He was amazing to work with and helped me with finding the perfect car for me. He was very pleasant and professional and not at all pushy like other dealerships. Top notch service as well as Eric’s who helped with the financing. More
by DLHAUGHTON
Employees Worked With
Other Employees :
Calib and Erica, Travis Freeman, Zach Niemesch
February 10, 2025
Very informative and productive visit. Kind receptionist and took good care of my issue. Great service. Kind receptionist and took good care of my issue. Great service. More
by kelvinandsam29
Employees Worked With
February 06, 2025
Dominic and the entire team were very professional from start to finish of the repair process!! start to finish of the repair process!! More
by walter.wojnicz
Employees Worked With
February 06, 2025
Great experience they bring back to original Way cars were sold friendly family try not to touch too many strings show you the right way go through the finance and the car. It’s pretty neat. were sold friendly family try not to touch too many strings show you the right way go through the finance and the car. It’s pretty neat. More
by REBEL1960
Employees Worked With
Thomas squid
February 06, 2025
Everything was great. Clarissa is a wonderful employee that is very courteous. Everyone was great! Clarissa is a wonderful employee that is very courteous. Everyone was great! More
by rclle33
Employees Worked With
Other Employees :
Clarissa, excellent! Susie, excellent!, Travis Freeman, Zach Niemesch
