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Spitzer Buick GMC Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.4
923 Reviews
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6607 Brookpark Rd

Parma, OH

44129

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Showing 923 reviews

August 02, 2024

I had a relaxing feeling paying a car First time ever. The service was excellent. More

by beverlywalker245
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly Hettinga
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Aug 02, 2024 -

Spitzer Buick GMC Parma responded

Beverly, we are humbled that your purchasing experience with us at Spitzer Buick GMC Parma allowed you to complete your first payment with ease and relaxation! Thank you for recommending others to give us a try as we continue to provide the utmost deserving buying experience to our guests. Congratulations and safest of travels everywhere!

August 01, 2024

Very professional and courteous got job done in a timely manner and it was done correctly More

by oyster15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know her name
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Aug 02, 2024 -

Spitzer Buick GMC Parma responded

Oyster, it is our pleasure that our team provided you professional care and efficiently repaired your car in good timing! Your recommendation for others to try us out means greatly and we wish you safety in all your travels with your Buick!

August 01, 2024

The staff is friendly and kind and they all work together to ensure everyone is happy. The dealership is clean and neat. More

by anela1215
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Heger Jr
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Aug 02, 2024 -

Spitzer Buick GMC Parma responded

Anela, it is truly our honor to know our staff is friendly and all worked smoothly as a team to ensure your purchasing experience was positively worthy of your recommendation! Thank you for finding our facility to be neat and clean and please let us know if we can be of any assistance in the future. Congratulations and enjoy your new Buick with safety!

August 01, 2024

Not 100% convinced the work was actually completed on my truck. I will be taking it to another dealer to ascertain the work was done correctly for peace of mind! More

by Shytown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Kubow
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Aug 02, 2024 -

Spitzer Buick GMC Parma responded

Shytown, thank you for your review about your recent service at Spitzer Buick GMC Parma! It is much to our concern that you are having another source look at our teams' work as reasons being that is what we are here for. We certainly want to ensure your vehicle is operating properly under our care which we offer you to reach out to our Service Director Travis Freeman at 886.246.6093 to allow us the opportunity to correct any persisting issues for your GMC. In the meantime, please enjoy the open road!

July 31, 2024

It was a pleasure to be working with Tom . He made the whole process painless and fast. Great customer service. More

by rozewiczewa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Shaffer
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Aug 02, 2024 -

Spitzer Buick GMC Parma responded

Roze, we are so delighted for you that Tom provided you service that was painless and efficient here at Spitzer Buick GMC Parma! Your recommendation for others to give us a try goes a long way and if there is anything else we can be of service to you please let us know. Enjoy your new Buick on the open road!

July 30, 2024

Rolanda Ro she was awesome and I love my new car every one was great to help me More

by aurigemmarobyn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rolanda Sargent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roni Kocar
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Jul 31, 2024 -

Spitzer Buick GMC Parma responded

Robyn, we are super thrilled for your new Hyundai from Spitzer Buick GMC Parma and your awesome 5 star review! It is so great to know that Rolanda and the rest of our team were awesome assistance to your buying experience. Please enjoy your new car with safety!

July 28, 2024

The Staff was very efficient and friendly. The purchasing process moved very smoothly. Alan was very patient with us as we went well through the process. More

by thebergs003
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Alan Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 29, 2024 -

Spitzer Buick GMC Parma responded

The Bergs, we congratulate you on your new Buick with us at Spitzer Buick GMC Parma! Thank you for leaving your positive words on Alan and our staff's assistance with patience and efficiency ensuring a smooth purchasing experience which you proudly recommend to others. Please enjoy your new car on the open road with safety!

July 27, 2024

I had a tire sensor replaced for the second time this year. I was told it should be under warranty then I was told it would cost me $199. I waited 3 1/2 hours which was ridiculous since I’ve had it repla More

by OFFBACK62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dominic Difino
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 29, 2024 -

Spitzer Buick GMC Parma responded

We are truly grateful for your review on your experience with us at Spitzer Buick GMC Parma! It is much to our concern that details were not reflective of satisfaction with our service and we want to make certain that your concerns have been attended to properly by the correct personnel regarding your warranty. Please reach out to our Service Director Travis Freeman at 886.246.6093 at your allowance to turn your experience around. Until then please enjoy the open road!

July 26, 2024

The people were nice and helped me when I did not know what I was doing since it was my first time buying a car. More

by christopherkocar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolanda Sargent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise, Kelly Hettinga, Tim Kubow
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Jul 26, 2024 -

Spitzer Buick GMC Parma responded

Christopher, big congratulations on your first new car and thank you for making it with us at Spitzer Buick GMC Parma! We are so thrilled that our team provided the utmost excellent assistance you deserve. Also thank you for recommending others to check us out and we wish you safest of travels in your new Jeep!

July 26, 2024

Good atmosphere. Easy to work with. No one was pushy. Would definitely recommend to others! More

by Jim Rice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Hettinga
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Jul 26, 2024 -

Spitzer Buick GMC Parma responded

Jim, it is so pleasing to know that our team provided you the purchasing experience with ease earning your recommendation for others to check us out! Thank you for trusting us with your safety and comfort on the road and we wish you enjoyment in your new Buick!

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