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Spitzer Buick GMC Parma

Parma, OH

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Employees
Reviews
Vehicles
4.4
923 Reviews
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6607 Brookpark Rd

Parma, OH

44129

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Showing 923 reviews

April 08, 2025

They do good work. A little pricey but you know it will be right when they are done! More

by Pgallagher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your time and feedback. We are glad that our team took great care of you and your automotive needs. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns.

April 08, 2025

Gino was great to work with. Everyone was very friendly and helpful. Super quick transaction as well. More

by BRITT.LISOWSKI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gino Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2025 -

Spitzer Buick GMC Parma responded

Britt, thank you for your positive review! We are so glad that Gino was both kind and helpful throughout your visit. We wish you safe travels and we hope for an opportunity to work with you again!

April 07, 2025

Love this dealership I have bought all my cars since 1992 from this dealership that used to be Axlerod and is now Spitzer. Love The staff!! More

by PGCRETU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Blazer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2025 -

Spitzer Buick GMC Parma responded

Thank you for you amazing review! It is an honor to have your confidence and loyalty, and we are overjoyed that our team consistently takes exceptional care of you. Please do not hesitate to give us a call if we may ever be of further assistance to you.

April 07, 2025

Got new truck haven't had two days broke down and had to be fixed. Got it back to three days later and my truck still don't run right... More

by KOOLAID27410GD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
McKoy Kendrick
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2025 -

Spitzer Buick GMC Parma responded

Koolaid, Thank you for your time and feedback. We are sorry to hear that your truck as been having issues with it shutting down without a explanation. We understand your concerns and frustration. Please give us a call at our dealership and ask for the Service Manager, we would love to help you.

April 06, 2025

Thank you to Darrell Liebe! For helping me with my second car from Spitzer. He was so patient and was so enthusiastic and very hopeful that’ll I’ll get approve for a car and I d More

by ROBINSONPHYLISSITY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrell Liebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2025 -

Spitzer Buick GMC Parma responded

Thank you for choosing Spitzer Buick GMC Parma and for your wonderful review! We are happy to hear that Darrell could be of valuable assistance to you with your special purchase. Our guests' satisfaction is our top priority. On behalf of the entire team- congratulations on your new vehicle!

April 06, 2025

Bill was the best They worked really hard to get the car that I wanted. Bill was the best! More

by JENNIFERWRIGHTMERR
Recommend Dealer
Yes
Employees Worked With
Russ, Allen, Vincent, and Bill
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Apr 07, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your excellent review! Bill will be delighted to hear of your kind words and to know that you deeply valued his assistance. Congratulations on your new ride! We wish you safe travels and we hope to see you again when the time comes for your vehicle's first service.

April 06, 2025

Great mechanical and customer service. Professional atmosphere and comfortable waiting area. Love my Buick Encore GX. More

by kkwuest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your excellent review! It is always our goal to ensure our guests are comfortable with their visit, and we are glad that our team provided you with 5-star service. It is our pleasure to serve you and your Buick's needs in any way possible. Take care!

April 06, 2025

I had trouble with my truck - so I had nothing scheduled - but they got it in - then even picked me up from work the next day for a ride to pick up my truck . More

by John Kleinhenz
Recommend Dealer
Yes
Employees Worked With
Kelly Buchner
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Apr 07, 2025 -

Spitzer Buick GMC Parma responded

John, Thank you for your wonderful review! We are glad that our team got your automotive needs efficiently taken care of. Your safety and satisfaction are our utmost priorities. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

April 04, 2025

Taylor in service was very pleasant and professional. Was very good customer service And the driver was awesome very pleasant who gave me a ride home and then later picked me up to get my car More

by DLKINZ21
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The driver not sure of her name
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Apr 07, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your wonderful review! We strive for 100% customer satisfaction, and we are glad that Tayler took exceptional care of you. We hope that you continue to choose us for all of your future automotive needs!

April 04, 2025

Dealer removed antenna. Never reinstalled. Noticed it shoved in between my seats the next day. Check engine light came on when I got home. Luckily went off after 3 key More

by kara.hissom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dominic Difino
2.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2025 -

Spitzer Buick GMC Parma responded

Kara, We appreciate you taking the time to reach out to us in regard to you missing your antenna and never being reinstalled as well as your check engine light being on. We understand your concerns and would like to speak to you more on this matter, please give us a call at our dealership and ask for the Service Manager. We would love to help you.

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