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Spitzer Buick GMC Parma

Parma, OH

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Employees
Reviews
Vehicles
4.4
923 Reviews
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6607 Brookpark Rd

Parma, OH

44129

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Showing 923 reviews

September 06, 2024

Nothing to do with service. Outrageous that you raised price by 100% to offset you dealer purchase. Goodbye. I can see your loss of good/great people. Your liberal ways suck. Th More

by BPARRY63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Kubow
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Sep 10, 2024 -

Spitzer Buick GMC Parma responded

BPARRY63, your trust in us for your safety and comfort on the road are indeed valuable to Spitzer Buick GMC Parma and we certainly want to ensure the correct personnel tends to your concerns to improve your experience. Please reach out to our Service Director Travis Freeman at 886.246.6093 at your allowance and until then we wish you enjoyment in your Cadillac!

September 05, 2024

This is my first new car and the experience has been amazing! Taylor Stephanie and Henry went above and beyond. They were kind, knowledgeable, and genuine. More

by barbandmike.robeson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tayler, Stephanie and Henry. I didn’t catch the name of of lady who cashed me out
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Sep 10, 2024 -

Spitzer Buick GMC Parma responded

Barb and Mike Robeson, we are so honored to know our experts Tayler, Stephanie and Henry of Spitzer Buick GMC Parma provided such a deserving amazing first new car experience to you both! It is very appreciated that their above and beyond care to you earned your recommendation to others. Congratulations and please have the safest and joyful travels in your new Chevy!

September 05, 2024

Went for an oil change. Took an hour and a half. 91.00 later..🙄 Yikes. More

by jlm61581
Recommend Dealer
Yes
Employees Worked With
Na
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Sep 10, 2024 -

Spitzer Buick GMC Parma responded

jlm61581, we truly appreciate your kind recommendations to others and certainly would like to make improvements to your experience through the correct personnel whom we offer you to reach out to our Service Director Travis Freeman at 886.246.6093 with your allowance. Until then please have the safest of travels in your GMC!

September 05, 2024

Raise price by 20 dollars since the last oil change. Every time I get my truck back at least half of the center cap plastic lug nuts aren't even installed or very loose More

by Pc
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Freeman
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Sep 10, 2024 -

Spitzer Buick GMC Parma responded

Pc, we are truly grateful for your feedback on your experiences with us at Spitzer Buick GMC Parma and indeed want to make certain the correct personnel tends to your concern. Please reach out to our General Manager Adam Black at 866.246.6093 with your allowance to improve our services to you and all our guests. Until then, thank you for your recommendation and please have the safest of travels in your GMC!

September 05, 2024

The dealership went over and above anything I expected. They were great. I'm glad I chose them. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Wenmoth
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Sep 10, 2024 -

Spitzer Buick GMC Parma responded

Tom, we are so glad you chose us for the opportunity to offer the utmost deserving excellent service to you and your GMC! From all of us at Spitzer Buick GMC Parma, please enjoy the open road with safety!

September 04, 2024

We have been dealing with Bret for years & will continue for years to come. Thanks Bret More

by SSHEFFIELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Leek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2024 -

Spitzer Buick GMC Parma responded

SSHEFFIELD, we are so pleased to know that your go to car expert is our expert Bret of Spitzer Buick GMC Parma! It is indeed another compliment to receive your recommendation to others. We look forward to continuing our excellent service to you in the future and wish joy and safety in your GMC!

September 04, 2024

The service is excellent and I will recommend it to friends . The charges are fair. Thank you for being friendly and respectful . I will be your costumer from now on. More

by MUSTAFATURKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Kubow, Travis Freeman
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Sep 10, 2024 -

Spitzer Buick GMC Parma responded

MUSTAFATURKI, it is such a delight that you found our services and professionals at Spitzer Buick GMC Parma excellent and not only will you continue to see us for your car needs but indeed recommend others to check us out! We are so appreciative of your support and wish joy and safety in your GMC until next time!

September 03, 2024

This dealership has always been a good place for service and since it was bought by Spitzer it continues. The efficient prompt and I would recommend them to any car buyer More

by mshield76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Kubow, Travis Freeman
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Sep 10, 2024 -

Spitzer Buick GMC Parma responded

mshield76, we are so delighted that our services and experts always performed to your satisfaction here at Spitzer Buick GMC! Your shout out for Dominic, Tim and Travis as well as your kind recommendation goes a long way. Please enjoy your Buick with much joy and safety!

September 03, 2024

The service department was organized, professional and efficient. The personnel were helpful and courteous. I will continue to go to Spitzer Buick GMC Parma for my maintenance on our leased car. More

by retired, bh1947
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2024 -

Spitzer Buick GMC Parma responded

retired, bh1947, we are so grateful for your awesome review about our organized, professional and efficient experts at Spitzer Buick GMC Parma! We look forward to providing you and your friends and family excellent service in the future. Enjoy your GMC on the open road with safety!

September 02, 2024

The dealership is good I have a friend that works at the dealership roni is a good worker More

by aurigemmarobyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rolanda Sargent
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2024 -

Spitzer Buick GMC Parma responded

aurigemmarobyn, it is such a delight that your good friend is also our good expert Ron of Spitzer Buick GMC Parma! Thank you for your recommendation to others and we send you our wishes for joy and safety in your Hyundai until next time!

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