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Spitzer Buick GMC Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.5
602 Reviews
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6607 Brookpark Rd

Parma, OH

44129

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Showing 602 reviews

February 03, 2024

Immediately made to feel welcome. All employees were very friendly. They took their time to go over everything I was concerned about and questioning. More

by nllesh31843
Recommend Dealer
Yes
Employees Worked With
Darryl Mercer And Susie Axelrod ________ I don't remember Susie's last name, but she was Great and answered all of my financial questions. Darryl was very well informed about the vehicle that I was interested in and purchased!
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Feb 05, 2024 -

Spitzer Buick GMC Parma responded

We greatly appreciate you for leaving us this spectacular review! We are honored to have had the opportunity to work with you and we are glad that our team could provide you with top notch service. We are delighted to know that they made you feel welcomed and was very friendly. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Spitzer Buick GMC Parma team!

February 03, 2024

They didn't fix the seat in my wife's truck it been back a few times More

by TONYSEARLES88
Recommend Dealer
No
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February 03, 2024

Very good work, done as I requested Car was set up very nicely for long highway drive into Canada More

by Ggoudreau
Recommend Dealer
Yes
Employees Worked With
Rob, service mgt
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Feb 06, 2024 -

Spitzer Buick GMC Parma responded

Thank you for your positive review! We are glad that our team took great care of you and your vehicle. Your safety and satisfaction are our utmost priorities. Wishing you the safest of travels until we meet again!

February 03, 2024

Good communications. Tough repair on a poorly designed manifold that led to a blown rear seal. Your dealer did the best they could under GMC self inflicted issues. I was More

by Gbilyk282
Recommend Dealer
Yes
Employees Worked With
Dominic
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February 03, 2024

Great service Great service despite GMC self inflicted known issues. Appreciated the communication from service More

by Gbilyk282
Recommend Dealer
Yes
Employees Worked With
Dominic
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Feb 07, 2024 -

Spitzer Buick GMC Parma responded

Thank you for your 5-star rating! It is our pleasure to serve you. If there is ever anything more that we may help you with, please do not hesitate to let us know.

February 03, 2024

Every encounter wether on the phone was professional & courteous. Kept me informed. Excellent service More

by TERRIANNB1
Recommend Dealer
Yes
Employees Worked With
Tim
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Feb 06, 2024 -

Spitzer Buick GMC Parma responded

Thank you for your positive review! We are glad that our team was both helpful and informative. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

February 03, 2024

Got there at 9:30am didn't leave out till 3pm Too long of a wait time with no communication More

by Zhariahorn3201
Recommend Dealer
No
Employees Worked With
Tim
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February 01, 2024

Tim the service writer i had always been great to me! Very knowledgeable respectful just a class act! Thank you Tim! More

by Tezee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2024 -

Spitzer Buick GMC Parma responded

Tezee, Thank you so much for leaving Tim this positive review! We are glad to hear that Tim took great care of you and your automotive needs. We are happy to know that he was very knowledgeable and respectful. Please do not hesitate to let us know how we may be of further service to you.

January 31, 2024

Very good. Everything went smoothly, from the time I arrived through to the completion of the service. More

by PAHESSLER
Recommend Dealer
Yes
Employees Worked With
Dominic Difino.
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Feb 01, 2024 -

Spitzer Buick GMC Parma responded

Providing impeccable and quality service is so important to us here at Spitzer Buick GMC Parma and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that everything went smoothly from start to finish. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

January 31, 2024

Very good. Everything went smoothly, from the time I arrived through to the completion of the service. More

by PAHESSLER
Recommend Dealer
Yes
Employees Worked With
Dominic Difino.
Report | Print
Feb 01, 2024 -

Spitzer Buick GMC Parma responded

Providing impeccable and quality service is so important to us here at Spitzer Buick GMC Parma and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that everything went smoothly from start to finish. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

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