Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Spitzer Buick GMC Parma
Parma, OH
792 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 792 reviews
May 22, 2024
Came in for an oil change and tire rotation I was the third person in had a 8:45 appointment didn’t get out until 11:35 everyone who came in after me left before me l’m still upset I had other things t third person in had a 8:45 appointment didn’t get out until 11:35 everyone who came in after me left before me l’m still upset I had other things to do that got shelved Goodness More
by LiLMack8812
Verified CustomerEmployees Worked With
Kenneth Neitzel
May 20, 2024
Everyone was so helpful and the customer service was amazing, I will be buying from here again in the futire amazing, I will be buying from here again in the futire More
by joer3864
Employees Worked With
May 20, 2024
Travis in service is outstanding ! Took my truck ( 2024 GMC 2500 HD ) That for some reason would not start .He called a tow truck right away and started working to find the problem ! Took my truck ( 2024 GMC 2500 HD ) That for some reason would not start .He called a tow truck right away and started working to find the problem ! A great service manager ! More
by PAPASTONE4840
Employees Worked With
May 19, 2024
Extremely pleased with my service visits to Spitzer Chevy Brookpark. Always ready to service the car at the appointment time and complete the service in the estimated time. Comfortable waiting area and hel Brookpark. Always ready to service the car at the appointment time and complete the service in the estimated time. Comfortable waiting area and helpful staff with a great attitude. Convenient, neat, clean and reasonable. More
by LELANDLEARD
May 19, 2024
May 18, 2024
The service department associate was helpful and knowledgeable. I would definitely recommend Spitzer Buick to friends and family. knowledgeable. I would definitely recommend Spitzer Buick to friends and family. More
by srecord216
Employees Worked With
May 17, 2024
I have been going to this dealership for quite some time, and this time was not like all of the other times. I felt like I was a bother from the minute I walked in until the minute I left. It just didn’t and this time was not like all of the other times. I felt like I was a bother from the minute I walked in until the minute I left. It just didn’t feel like the normal welcoming and friendly enviroment. A “one hour job” turned into what feels like a 2 1/2 hour job with no real updates. I understand things take time but a little update without me chasing someone down would have gone a long way. Then when it was done it was another twenty minutes to run it through the car wash. The car came back wet… The service was done properly. Like everywhere else everybody is understaffed and overworked. Even with that being true we all have time for a simple nod or a smile. Because of my excellent previous experiences with this dealership I will be back for future repairs. Thanks for listening. Bob Ballas More
by Bob
Employees Worked With
May 17, 2024
Clean nice waiting room, excellent service I will back for my next oil change in the fall for my next oil change in the fall More
by sutowskib
Employees Worked With
May 17, 2024
Extremely helpful and friendly staff, cleanly place and outstanding service from Thomas Reppucci! The best! outstanding service from Thomas Reppucci! The best! More
by jesswood443
May 16, 2024
Nice waiting area and showroom waiting time was not to long update service on car to long update service on car More
by KCAMZ
Employees Worked With
