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Spitzer Buick GMC Parma
Parma, OH
923 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 923 reviews
September 17, 2024
When I walked through the door I felt welcome everyone was so professional and kind. The best thing is the Manager offered us some lunch. was so professional and kind. The best thing is the Manager offered us some lunch. More
by dturner0116
Verified CustomerEmployees Worked With
Other Employees :
Tim Kubow, Travis Freeman, Zach Niemesch
September 17, 2024
Very efficient. Friendly greeting, pleasant waiting area with amenities. I was asked if I wanted the additional filters needed at my car mileage, I agreed & that was Friendly greeting, pleasant waiting area with amenities. I was asked if I wanted the additional filters needed at my car mileage, I agreed & that was immediately taken care of. Very friendly, helpful staff More
by DONNATHEBAKER
September 16, 2024
I been servicing my vehicle here since I bought it they tell me everything is good and there not checking nothing I just checked it my self and had no fluids in my car like radiator and break tell me everything is good and there not checking nothing I just checked it my self and had no fluids in my car like radiator and break More
by CJTHEDFORD
Employees Worked With
September 12, 2024
Took 3 visits to fix one issue. Zzzzzzz ZZZ zz. Zz z ZZZ. ZZZ z z z zzzz. Z Zzzzzzz ZZZ zz. Zz z ZZZ. ZZZ z z z zzzz. Z More
by mikin.quality
Employees Worked With
September 11, 2024
I've been coming to that dealership from 2013 and love it I probably wouldn't go anywhere else I probably wouldn't go anywhere else More
by tkozanis
Employees Worked With
September 10, 2024
Made an appointment on my Buick app and was told they didn’t have it in their system. Said I would need to reschedule then after I told them I made the appointment two weeks ago they finally found it. Th didn’t have it in their system. Said I would need to reschedule then after I told them I made the appointment two weeks ago they finally found it. The 2 women at the desk weren’t rude but weren’t that nice. Made weird comments that it wasn’t my fault their system wasn’t working… not coming back here More
by Anon
September 08, 2024
I went in for a simple oil change tire rotation and to patch a tire that had a plug in it and the technician working on it scratched my rim in multiple places while dismounting and mounting the tire on th patch a tire that had a plug in it and the technician working on it scratched my rim in multiple places while dismounting and mounting the tire on the tire machine. Very disappointed on the level of service I received from what I thought was a reputable dealership More
by DANIEL SIMU
Employees Worked With
Tayler Wenmoth
September 07, 2024
They were nice. They were understandable. They were patient. They were respectful and he really took time and help me and I appreciate everything they have done for They were understandable. They were patient. They were respectful and he really took time and help me and I appreciate everything they have done for me. Mr. Mckoy was great. Sue was great and the rest of the team as well. More
by sopshirebonnie
