Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Spitzer Buick GMC Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.4
923 Reviews
Contact Dealership

6607 Brookpark Rd

Parma, OH

44129

Directions

By Type

Showing 923 reviews

September 22, 2024

Always treated great when I bring my vehicle in for service Dominic kept me well informed and answered all my questions sometimes even before I asked them, it's like he was reading my mind. More

by dmariee06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2024 -

Spitzer Buick GMC Parma responded

Thank you for your kind review! We are honored that you continuously confide in us with your automotive needs, and we are glad that Dominic took great care of you and kept you well informed throughout the process. If there is ever anything more that we may help you with, please do not hesitate to give us a call!

September 22, 2024

Russ D was very friendly, and very informative about the inventory at the dealership. Thanks! More

by angie.hunter.3950
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russ D.
Report | Print
Sep 24, 2024 -

Spitzer Buick GMC Parma responded

Angie, Thank you for leaving Russ this positive review! We are glad that he was both kind and helpful throughout your visit. It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again!

September 21, 2024

Can you give me my socks and shoes I think the service department was very friendly and I enjoyed my experience I will return for future appointments for future endeavors More

by Don. Maxwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
September 21, 2024

Great service and friendly. I even got a call back the next day to check on things. More

by Tammyviserta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2024 -

Spitzer Buick GMC Parma responded

Thank you for sharing your positive experience with us. We are glad that our team took great care of you. Our guests' satisfaction is our utmost priority. Please do not hesitate to give us a call if you ever have any further questions or concerns.

September 21, 2024

Got us in on time! Friendly people there to work with! Got our car back in a timely manner! Clean place! More

by LAURENZOLLARS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2024 -

Spitzer Buick GMC Parma responded

Thank you for taking the time to leave us this positive review! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Take care!

September 20, 2024

They were very professional and courteous and very informative about what was going on with my car. And I will be bringing my truck back for future service. More

by cmagby1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2024 -

Spitzer Buick GMC Parma responded

Thank you for your 5-star rating! We are glad that our team provided you with thorough and efficient service and we look forward to continue serving you and your automotive needs with our best care in your visits to come!

September 20, 2024

Upon arrival with two men sitting in front on me not one greeted me or said hello I’ll be with you in a minute or offered me anything fir ten minutes. More

by Aa11dd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
September 20, 2024

Very friendly upon arrival and also very informative about the work planned and completed. Thank You More

by Mgilbrid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Reppucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly
Report | Print
Sep 24, 2024 -

Spitzer Buick GMC Parma responded

We appreciate your kind review! We are glad that our team took great care of you and your automotive needs. Providing top-notch service is so important to us. We hope to see you again the next time your vehicle is ready for service!

September 20, 2024

Kelly was a very nice and polite lady. Also, professional. Answered all my questions. The experience was great! I'm moving to Colorado and I have to find a new mechanic and I'm not looking More

by SALLY.MAE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly, Zach Niemesch
Report | Print
Sep 24, 2024 -

Spitzer Buick GMC Parma responded

Sally, Thank you for sharing the positive experience you had with Kelly. We are so glad that she was both kind and helpful during your recent visit. It is our pleasure to serve you and your automotive needs in any way possible. Wishing you the safest of travels- on behalf of the entire team!

September 19, 2024

Alan Gilbert is the man! He went out of his way to find a car I wanted and get me in it. More

by keving9012
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2024 -

Spitzer Buick GMC Parma responded

Keving, Providing stellar service is so important to us here at Spitzer Buick GMC Parma and we are glad that Alan's efforts could meet your satisfaction! We are so appreciative of the opportunity to work with you. We are thrilled to know that he is the man. We wish you safe travels until we meet again. Congratulations on your new vehicle- behalf of the entire team!

1
...
35
36
37
...
93