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Spitzer Buick GMC Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.4
923 Reviews
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6607 Brookpark Rd

Parma, OH

44129

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Showing 923 reviews

September 29, 2024

Service and admin need to coordinate. Received mail after the fact that I am still due/late for service! More

by RKASHI7090
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tayler Wenmoth
4.0
This rating includes all reviews, with more weight given to recent reviews.
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September 29, 2024

Service was quick and on point. Adviser was polite and on her game. Great experience More

by RUFDOGSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2024 -

Spitzer Buick GMC Parma responded

Providing quick and on point service is so important to us here at Spitzer Buick GMC Parma and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they were polite and made your experience great. We wish you safe travels until we meet again!

September 29, 2024

Very nice customer service over the phone or at the dealership, service are fast they answer all my questions so far I love it. More

by Raoctavio1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2024 -

Spitzer Buick GMC Parma responded

We are grateful for you leaving Tayler this stunning review! We are pleased to know that she answered all of your questions and so far you loved your experience here at Spitzer Buick GMC Parma. Please drive safely and do not hesitate to let us know how we may be of further service to you.

September 29, 2024

Very organized and professional Drove me to my office and picked me up after the work was done. More

by mshield76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2024 -

Spitzer Buick GMC Parma responded

Thank you for leaving us this terrific review! We are happy to know that Dominic was very organized and professional even drove you to your office and picked you up when your vehicle was done. Please do not hesitate to let us know how we may be of further service to you.

September 27, 2024

They did a great job we found the truck I want and was in and out quickly More

by rjewell1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Reppucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2024 -

Spitzer Buick GMC Parma responded

We appreciate you for leaving us this phenomenal review! We are delighted to know that our team got you in and out quickly and did a great job. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Spitzer Buick GMC Parma team!

September 27, 2024

They were fast and very polite. This was the third time I had to go in for my door part to be replaced. More

by Marekpamela40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2024 -

Spitzer Buick GMC Parma responded

Thank you for leaving us this fantastic review! We are happy to know that our team was fast and very polite. We appreciate your continued business with us. We look forward to serving you again in the future when the time comes.

September 24, 2024

I came in for an oil change and tires rotation and my tires did get rotated.. because I make my tires and they're all still the same. They usually do a good job..they usually check everything but not th More

by MOBYCANDY69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Reppucci
4.0
This rating includes all reviews, with more weight given to recent reviews.
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September 24, 2024

Thank you to Taylor for her wonderful help with my vehicle. She worked with me me being out of town and everything. More

by halfen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2024 -

Spitzer Buick GMC Parma responded

Halfen, We are grateful for you leaving Tayler this stunning review! We are thrilled to hear that Tayler took incredible care of you and could provide you with thorough and efficient service. We are pleased to know that she was a wonderful help. Please drive safely and do not hesitate to let us know how we may be of further service to you.

September 23, 2024

Waited too much time for a tire repair, tire fine problem not fixed must be a sensor but didn’t check it keep getting text alert and email alert and car alert low pressure annoying. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember name
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September 22, 2024

Very helpful, and showed concern about my issue. I would definitely be returning for maintenance on my Buick. More

by Mirandabenjamin744
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Niemesch
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Sep 24, 2024 -

Spitzer Buick GMC Parma responded

Thank you for your positive review! Your safety and satisfaction are our utmost priorities, and we are glad that our team took great care of you and your Buick's needs. Please do not hesitate to give us a call if you ever have any further questions or concerns.

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