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Spitzer Buick GMC Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.5
601 Reviews
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6607 Brookpark Rd

Parma, OH

44129

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Showing 601 reviews

February 14, 2024

Had my oil changed and tires rotated It was an easy experience That's all folks More

by maria
Recommend Dealer
Yes
Employees Worked With
Selena sooklall
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Feb 15, 2024 -

Spitzer Buick GMC Parma responded

Hi Maria, We are happy to hear that our team could get your oil change efficiently taken care of. It is our pleasure to serve you. Thank you so much for your positive review!

February 13, 2024

Everyone on staff was very friendly and helpful. They helped work with me until I could get the car that I wanted. More

by lisaransick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Blazer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Cseke
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Feb 14, 2024 -

Spitzer Buick GMC Parma responded

We are so glad that our team could get your automotive needs efficiently taken care of. Your satisfaction means so much to us. Thank you so much for your positive review!

February 12, 2024

Had an appointment for 11:30, was not happy that it took 2 hours for oil change and tire rotation More

by slowe540
Recommend Dealer
No
Employees Worked With
Selena Sooklall
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February 12, 2024

He did exactly what I was asking for. The whole experience was smooth and satisfying More

by jartino85
Recommend Dealer
Yes
Employees Worked With
Brandon Payne
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Feb 13, 2024 -

Spitzer Buick GMC Parma responded

Offering 5-star service is always our goal, and we are pleased that our efforts met your satisfaction. If there is anything that you would like to discuss further, please be sure to give us a call. We are happy to assist you in any way possible. Thank you!

February 11, 2024

Sales consultant Tom Reppucci was excellent to work with. Very patient and knowledgeable with our questions and a very nice man. Also Susan with Finance was very helpful and took the time to educate my dau More

by Laura
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Reppucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2024 -

Spitzer Buick GMC Parma responded

Laura, Thank you for your positive review! It's wonderful to know that Tom and Susan could provide you with top-notch service throughout your visit. If there is ever anything more that we may help you with, please do not hesitate to let us know.

February 11, 2024

Wasted time, poor communication and parts fell off inside car. Very frustrated with wasting my time More

by CSHETTERLY
Recommend Dealer
No
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February 11, 2024

Everyone was super helpful and respectful. I have a car that fits my needs and is within my budget and is reliable and gets excellent mileage. And I had my car in good time. I did not spend to More

by RuthMorris71767
Recommend Dealer
Yes
Employees Worked With
Taylor
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Feb 13, 2024 -

Spitzer Buick GMC Parma responded

Thank you so much for your wonderful review! We are honored to have had the opportunity to work with you, and to provide you with the quality service that you so much deserve! We warmly congratulate you on your newest vehicle, and wish you the safest of travels- on behalf of the entire team!

February 11, 2024

From scheduling to checking in then checking out it was smooth and efficient. I asked Selena to utilize a coupon and she applied to my service as requested. More

by GRODZIKH
Recommend Dealer
Yes
Employees Worked With
Selena
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Feb 13, 2024 -

Spitzer Buick GMC Parma responded

Thank you for sharing the positive experience you had with Selena! Offering thorough and efficient service is so important to us, and we are glad that she provided you with nothing less. Please do not hesitate to give us a call if you ever have any further questions or concerns.

February 10, 2024

Selena met me as I drove in for service. What impressed me was she listened. She also seemed concerned. I have never had that when the dealer was Axelrod. When the service was complete, she More

by Gizmo
Recommend Dealer
Yes
Employees Worked With
Selena Sooklall
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Feb 13, 2024 -

Spitzer Buick GMC Parma responded

Thank you so much for your wonderful review! We are so appreciative of the opportunity to work with you, and thrilled that Selena made your experience with us successful. Please do not hesitate to let us know if there is ever anything more that we may help you with.

February 09, 2024

Double charged for diagnostics, so had to pay $600 for about $110 in parts. I had to bring the vehicle back because the bad part was missed the first time. Disappointed. More

by MIKE.DAIUTO
Recommend Dealer
No
Employees Worked With
Dominic
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