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Spitzer Buick GMC Parma
Parma, OH
923 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 923 reviews
October 10, 2024
Spitzer replaced the engine coolant thermostat in my 2016 GMC Sierra 1500. Work was great, surprised that I was charged the diagnostic fee of $186.00, when I had Spitzer do the work for $500. Dealers GMC Sierra 1500. Work was great, surprised that I was charged the diagnostic fee of $186.00, when I had Spitzer do the work for $500. Dealers in the past deduct the diagnostic fee when they do the work. I can understand charging the fee if they do not do the work. More
by Fwbrauer57
Verified CustomerEmployees Worked With
October 09, 2024
Kelly Buchner. Can’t say enough good things about her she is the epitome of Customer Service very knowledgeable and very helpful Can’t say enough good things about her she is the epitome of Customer Service very knowledgeable and very helpful More
by Dkraushaar9
October 09, 2024
Very satisfied with the advisor and service. . Will return for service in the future for my car. . Will return for service in the future for my car. More
by edzorn
Employees Worked With
October 09, 2024
Very satisfied with the service staff management kept well informed throughout the repairs will be first choice when looking for a new car well informed throughout the repairs will be first choice when looking for a new car More
by RHCPHT
October 08, 2024
Hello the service was great and you took care of every thing that we need done and more thanks thing that we need done and more thanks More
by ben.cannon
Employees Worked With
Other Employees :
Tim Kubow, Travis Freeman, Zach Niemesch
October 06, 2024
I’ve taken my car in there a number of times complaining about a sound in my wheels which hasn’t been addressed. Then I call to get a battery replacement and am told to bring it in. It yet made to feel li about a sound in my wheels which hasn’t been addressed. Then I call to get a battery replacement and am told to bring it in. It yet made to feel like I’m doing something wrong when I get there. I’m told they will come talk to me about the price but never do. More
by rmpar29
Employees Worked With
Sabrina
October 06, 2024
An amazing experience, up front about everything and very very quick and courteous to make sure any question or concern was answered very very quick and courteous to make sure any question or concern was answered More
by Davideastside216
October 05, 2024
Everyone was very nice and kept me informed about what was happening with my vehicle and explained that I needed a few things extra done to keep my vehicle running great and I had the opportunity to wait was happening with my vehicle and explained that I needed a few things extra done to keep my vehicle running great and I had the opportunity to wait for a later date to take care of it and that was great to me because it was my choice and they washed my vehicle and when I left I felt like they had treated me as special customer I thank them all for the wonderful service. More
by NITATRUNDLE
Employees Worked With
Other Employees :
Tim Kubow, Travis Freeman, Zach Niemesch
