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Spitzer Buick GMC Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.5
601 Reviews
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6607 Brookpark Rd

Parma, OH

44129

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Showing 601 reviews

February 29, 2024

My visit was for a LOF and recall work. The service department was great as usual, especially Tim Kubow who went out of his way to make sure that we were satisfied. I have alwats trusted my More

by retired, bh1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 29, 2024 -

Spitzer Buick GMC Parma responded

Thank you so much for your wonderful review! Offering thorough and efficient service is so important to us, and we are glad that Tim provided you with nothing less. We hope to see you again!

February 28, 2024

The people who work at the dealership are very friendly and pleasant. Very helpful and know their products More

by LPP1010
Recommend Dealer
Yes
Employees Worked With
Mr.Do I if Difino
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Feb 29, 2024 -

Spitzer Buick GMC Parma responded

We appreciate you taking the time to write this great review. Painless and efficient visits are what we aim for, so it is pleasing to hear our team took such great care of you. Safe travels!

February 28, 2024

Ron and travis were absolutely awesome. .. Took care of my car from a different dealership and as soon as I lemon law that car I'm taking them both for beers after I go to the Gmc place an More

by The_Polak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron was a xxxx blast promote that guy , Steve Cseke
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Feb 29, 2024 -

Spitzer Buick GMC Parma responded

Congratulations on your new vehicle! We are always here to provide you with the remarkable experience that you so much deserve. Ron and Travis will be honored to know how greatly you valued their efforts, and will be awaiting the opportunity to work with you again!

February 26, 2024

I trust bringing my vehicle Spitzer! Dominic Difino always keeps me in the loop. There is always total transparency, I really appreciate that More

by HEARDB4123
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
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Feb 26, 2024 -

Spitzer Buick GMC Parma responded

Thank you so much for your wonderful review! Providing top-notch service is so important to us, and we are glad that Dominic's efforts could meet your satisfaction. We hope that you continue to choose us for all of your future automotive needs!

February 26, 2024

Good experience but was surprised that the truck wasn't washed No Ok there you go More

by JBAKERP24
Recommend Dealer
Yes
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Feb 28, 2024 -

Spitzer Buick GMC Parma responded

Thank you for the great feedback! Please contact us if there is anymore we can do for you.

February 26, 2024

They are the best made us feel like family. Also I didn't feel like we got screwed. More

by Lbiedron
Recommend Dealer
Yes
Employees Worked With
Brett and Brandon
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Feb 28, 2024 -

Spitzer Buick GMC Parma responded

We are delighted that our team could provide you with thorough and efficient service. Thank you for your 5-star rating, and we hope that you continue to choose us for all of your future automotive needs!

February 25, 2024

Its a dealership nothing to say it was ok Its ok I found it tolerable More

by Deb
Recommend Dealer
Yes
Employees Worked With
dont know his name
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Feb 26, 2024 -

Spitzer Buick GMC Parma responded

Thank you for the great feedback, Deb! We hope you continue to choose us for your automotive needs. Take care!

February 25, 2024

Very fast service and explained all my needs for service Service department was very friendly and professional More

by woodw34
Recommend Dealer
Yes
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Feb 26, 2024 -

Spitzer Buick GMC Parma responded

We are always here to provide you with a positive experience, and hope you will choose us again for your future car needs. Thank you for sharing your 5-star review with us!

February 25, 2024

Dominic was very knowledgeable and helpful. Unfortunately there was a week wait for my car to get worked on and I was without a car for 2 weeks. Otherwise, so far the work do was good. More

by SUEANDAVERY
Recommend Dealer
Yes
Employees Worked With
Dominic
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February 24, 2024

Very understanding. Helpful and went above and beyond. Always great to work with and find the best solution. More

by Michael216
Recommend Dealer
Yes
Employees Worked With
Dominic
Report | Print
Feb 26, 2024 -

Spitzer Buick GMC Parma responded

Thank you so much for your positive review, Michael! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. Please do not hesitate to give us a call if anything!

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