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Spitzer Buick GMC Parma
Parma, OH
791 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 791 reviews
August 01, 2024
The staff is friendly and kind and they all work together to ensure everyone is happy. The dealership is clean and neat. to ensure everyone is happy. The dealership is clean and neat. More
by anela1215
Verified CustomerEmployees Worked With
August 01, 2024
Not 100% convinced the work was actually completed on my truck. I will be taking it to another dealer to ascertain the work was done correctly for peace of mind! truck. I will be taking it to another dealer to ascertain the work was done correctly for peace of mind! More
by Shytown
Employees Worked With
Tim Kubow
July 30, 2024
Rolanda Ro she was awesome and I love my new car every one was great to help me one was great to help me More
by aurigemmarobyn
July 28, 2024
The Staff was very efficient and friendly. The purchasing process moved very smoothly. Alan was very patient with us as we went well through the process. The purchasing process moved very smoothly. Alan was very patient with us as we went well through the process. More
by thebergs003
Employees Worked With
July 27, 2024
I had a tire sensor replaced for the second time this year. I was told it should be under warranty then I was told it would cost me $199. I waited 3 1/2 hours which was ridiculous since I’ve had it repla year. I was told it should be under warranty then I was told it would cost me $199. I waited 3 1/2 hours which was ridiculous since I’ve had it replaced before and had other work done it took maybe 1 1/2 hours. I was also told that the part they took off wasn’t a GMC part and I told them that you are the only ones who work on my vehicle so I don’t know where the part came from. Then when the vehicle was done I was told there is no charge. Well I won’t be bringing my vehicle back to you again. More
by OFFBACK62
Employees Worked With
July 26, 2024
The people were nice and helped me when I did not know what I was doing since it was my first time buying a car. what I was doing since it was my first time buying a car. More
by christopherkocar
July 26, 2024
Good atmosphere. Easy to work with. No one was pushy. Would definitely recommend to others! Easy to work with. No one was pushy. Would definitely recommend to others! More
by Jim Rice
July 24, 2024
Jerrod Jordan( sales manager), allowed for a seamless experience for me. Dave Heger my sales person, greeted me with enthusiasm and walked me through a few simple steps, allowing me to drive off the lot experience for me. Dave Heger my sales person, greeted me with enthusiasm and walked me through a few simple steps, allowing me to drive off the lot with no concerns . Overall wonderful and stress free car purchase experience. More
by pebbly-riff-0g
