Spitzer Buick GMC Parma

Service was fine on my recent oil change. Waited at the dealership while the work was done. Waited at the dealership while the work was done. More

Last appointment I waited 3 hours and 15 minutes and nothing was accomplished. They were unable to install and program 4 new tire sensors. No follow up to reschedule or rectify nothing was accomplished. They were unable to install and program 4 new tire sensors. No follow up to reschedule or rectify More

I was told that my vehicle was serviced when I bought it. I was lied to straight to my face. I happen to work on cars as a side job, so I was checking the info on the cluster and it said oil was at 19% so I I was lied to straight to my face. I happen to work on cars as a side job, so I was checking the info on the cluster and it said oil was at 19% so I popped the hood to find out the oil was black, coolant was low , the air filter was black and clogged. I took pictures of all of it and the service manager still stood there and told me it was serviced. The sales person was awesome but when it comes to the service dept. they need to do better. You never know who you’re gonna lie to next More

High quality work you would expect from a car dealership for the cost but if you want things done to spec and solid - go here. for the cost but if you want things done to spec and solid - go here. More

My salesperson Joe Ashley was on it made myself and my wife very comfortable. Joe knows the product that he sales he is a young professional. Thanks Joe the wife loves the car. Now comes Jamie Blazer sh wife very comfortable. Joe knows the product that he sales he is a young professional. Thanks Joe the wife loves the car. Now comes Jamie Blazer she a champ working with her was a pressure. She works to get use where it was a good deal thank you Jamie! Willam Gilmore Made the finish of all paper easy and understanding he work to get the best rate for use thank you Bill! I work at dealer for 22 years a tech. Your dealership has a group of pros people can't go wrong shopping at your dealership. Outstanding job thank you all very much! -Tony Ferrini More

Drop off was perfect and everything got went perfect and according to plan and I will definitely go back when needed more done according to plan and I will definitely go back when needed more done More

Kelly my service rep is very good and makes sure I understand everything. Also the loaner was very clean understand everything. Also the loaner was very clean More

EXTRADINARY CUSTOMER SERVICE NEVER HAPPENS ACCIDENTALLY. TAYLER WENMOTH & STAFF AT SPITZER BUICK PARMA HAVE CREATED A CULTURE THAT IS SERIOUS ABOUT PUTTING THE CUSTOMER FIRST. THEY PUT ME FIRST. I DEFINITE TAYLER WENMOTH & STAFF AT SPITZER BUICK PARMA HAVE CREATED A CULTURE THAT IS SERIOUS ABOUT PUTTING THE CUSTOMER FIRST. THEY PUT ME FIRST. I DEFINITELY WILL BE BACK FOR MORE SERVICE. More

Butch did a great job on my truck, the video text is a nice touch. nice touch. More

Pleasant experience at this dealership to get my oil change. The woman who helped me was friendly, the service was fast and reliable. Would definitely recommend and will return as well! change. The woman who helped me was friendly, the service was fast and reliable. Would definitely recommend and will return as well! More