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Spitzer Buick GMC Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.5
601 Reviews
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6607 Brookpark Rd

Parma, OH

44129

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Showing 601 reviews

March 27, 2024

Tim Kubow in the service dept is always pleasant and professional. He had my rental ready for me when I got there and had me back on the road as promised. More

by Jruge32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2024 -

Spitzer Buick GMC Parma responded

Thank you for leaving Tim this wonderful review! We are delighted that he could provide you with the A+ service that you deserve and he will be honored to know how confident you are in his efforts. Take care!

March 27, 2024

Happy that they finally took care of the problem that I knew it was all along after bringing it in multiple times for the check engine light issue that kept coming on. It is now running better n quieter More

by HABAIM
Recommend Dealer
Yes
Employees Worked With
Dominic D.
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Jul 08, 2024 -

Spitzer Buick GMC Parma responded

Habaim, we are so thrilled that our team provided successful service and your GMC is running great! Your safety is our utmost highest priority and we thank you for letting us know how we can do better. We wish you safest of travels until next time!

March 26, 2024

Nothing but issues with the vehicle I'm highly disappointed Someone needs to contact me asap More

by packers161927
Recommend Dealer
No
Employees Worked With
Travis Freeman
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Jul 18, 2024 -

Spitzer Buick GMC Parma responded

Thank you for this review on your experience with us at Spitzer Buick GMC Parma! It is our concern to ensure your issues regarding your vehicle are properly addressed with the appropriate person. Please reach out to our General Manager Adam Black at 886.246.6093 at your earliest allowance so that he may get more details towards turning your experience around. In the meantime please enjoy the open road!

March 26, 2024

Excellent Talk later I have no problem with your dealership so far all ways do a good job More

by HONDAMAN048
Recommend Dealer
Yes
Employees Worked With
Tim kubow
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Mar 27, 2024 -

Spitzer Buick GMC Parma responded

Thank you for your 5-star rating! We are so glad that our team provided you with top-notch service. Please do not hesitate to let us know if there is ever anything more that we may help you with!

March 24, 2024

Waited on promptly. Took care of maintenance on my car. Went over everything. Great Customer Service. Will definitely return. More

by debdolin1
Recommend Dealer
Yes
Employees Worked With
Kenneth Neitzel
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Mar 25, 2024 -

Spitzer Buick GMC Parma responded

Thank you so much for your excellent review! It is always our goal to provide our guests with top-quality experiences. We appreciate your business. Please do not hesitate to let us know how our team may serve you again!

March 24, 2024

The dealership was clean. Everyone had a pleasant attitude and very friendly. I had appointment waiting time wasn’t bad More

by cjharley06
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2024 -

Spitzer Buick GMC Parma responded

Your positive feedback means so much to us. Please drive safely, and do not hesitate to let us know how our team may serve you again!

March 23, 2024

Paula is always great and is available to book any inspection for us...**** Thank you Spitzer Buick!! More

by EMILHLUCKYJR
Recommend Dealer
Yes
Employees Worked With
Dominic
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Mar 25, 2024 -

Spitzer Buick GMC Parma responded

We are so glad that great feedback! It is our pleasure to serve your needs in any way possible, Paula will be delighted to hear of your kind words. Thank you for taking time to leave this positive feedback, please reach back out to us if anything!

March 21, 2024

Fast and efficient They took me in right away for service. They were done quickly More

by Leftygirl
Recommend Dealer
Yes
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Mar 22, 2024 -

Spitzer Buick GMC Parma responded

Thank you for writing the wonderful review! We are happy to hear of your satisfaction during your visit, and look forward to the opportunity to assist with any service your car might need in the future!

March 21, 2024

We have bought many cars from axelrod and many cars from Spitzer when it was on Brook Park. We always had good experiences at both places. More

by Driftwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2024 -

Spitzer Buick GMC Parma responded

Thank you so much for your excellent review! Your positive feedback means so much to us. Please drive safely, and do not hesitate to let us know how our team may serve you again!

March 21, 2024

The people we worked with were friendly and professional. They worked with us to find a veg to satisfy our needs. More

by srihvalsky
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Reppucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Leek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2024 -

Spitzer Buick GMC Parma responded

Thank you so much for your 5-star review! If there is ever anything more that we may help you with, please do not hesitate to let us know.

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