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Spitzer Buick GMC Parma
Parma, OH
791 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 791 reviews
September 01, 2024
Very clean and comfortable waiting area. Staff were very friendly and knowledgeable. Coffee wasn’t very good. Staff were very friendly and knowledgeable. Coffee wasn’t very good. More
by kencook1969
Verified CustomerEmployees Worked With
August 31, 2024
My 2024 Envista was brought in for an a/c problem in July. The problem was not resolved and the A/C was just recharged. I brought it in for a second time in early august and the part that needs replaced July. The problem was not resolved and the A/C was just recharged. I brought it in for a second time in early august and the part that needs replaced is on back order. I’ve gone most of the summer without any a/c. More
by mcdaniels256
Employees Worked With
August 31, 2024
Always pleased when I visit this location. Everyone I have encountered has been polite, helpful, and they’re always done in a reasonable amount of time. Everyone I have encountered has been polite, helpful, and they’re always done in a reasonable amount of time. More
by ASHUCKEROW
August 31, 2024
Always top notch service department really makes you feel like family Travis and Zach are great! like family Travis and Zach are great! More
by Todd
August 30, 2024
Service was courteous. Oil change was done in a timely manner. When I have had my oil changed at this dealership, my vehicle was washed. I really appreciated that level of Oil change was done in a timely manner. When I have had my oil changed at this dealership, my vehicle was washed. I really appreciated that level of service. I was disappointed that my vehicle was not washed. I had a coupon, but unfortunately forgot it home. I was hoping that the young lady who had assisted me would have allowed me to use it. She could not- More
by CP
Employees Worked With
Young lady assisted me
August 30, 2024
They went above and beyond to find me the vehicle that worked best for me. worked best for me. More
by dpmulvihill
August 29, 2024
Would have been nice if they didn’t assign the wrong vin, then contact me a week later asking to bring the car back. Then asking me three weeks later for my ss card. Good service by ALAN but obviously unorga then contact me a week later asking to bring the car back. Then asking me three weeks later for my ss card. Good service by ALAN but obviously unorganized as xxxx. More
by tmh.ssc
Employees Worked With
August 28, 2024
Job well done . Did what I wanted done. See you next time when I need service.. Did what I wanted done. See you next time when I need service.. More
by GEORGE R. Steets
Employees Worked With
August 28, 2024
They had great customer service, Kelly was awesome and so was my finance officer Thanks again GMC was my finance officer Thanks again GMC More
by donna.jones1120
August 27, 2024
They were very th They were very good on what they did in changing the oil and checking other things did in changing the oil and checking other things More
by Italiansweety563
