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Spitzer Buick GMC Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.5
601 Reviews
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6607 Brookpark Rd

Parma, OH

44129

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Showing 601 reviews

April 11, 2024

My service was done quicker than I thought. Like the coffee machine. An employee tutored me. More

by vbobby12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

Spitzer Buick GMC Parma responded

Thank you so much for your wonderful review! It's great to know that our team solved your automotive needs quickly. Please do not hesitate to give us a call if you ever have any further questions or concerns. Take care!

April 11, 2024

I had 2-3 people ask if I’m being taken care of. I appreciated that and how courteous they were. My car was taken care of and I also left with a nice car wash! More

by Barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

Spitzer Buick GMC Parma responded

Barbara, It's great to know that our team could be of valuable assistance to you, and we greatly appreciate you taking the time to leave this 5-star review! Please do not hesitate to let us know how she and the team may be of further assistance to you.

April 11, 2024

I felt l received timely and friendly service. It was very professional. All was explained to me. More

by PANNWITZMARIANNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Blazer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Spitzer Buick GMC Parma responded

We are so happy to hear of your positive experience, and committed to providing our customers with nothing less than 5-star service. We look forward to the opportunity to serve your auto needs again in the future.

April 10, 2024

Taylor is a very nice salesperson. She kept in touch with me and went above and beyond to help me. Bill in finance kept me in the loop as far as the financial end of the buying the car More

by RE2MA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill in finance and Taylor in sales.
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Apr 10, 2024 -

Spitzer Buick GMC Parma responded

Thank you for your positive rating! Taylor and Bill are always here to provide you with a smooth, 5-star experience. It is our pleasure to assist you in any way possible. Congratulations on your new vehicle!

April 10, 2024

Fast oil change service and polite employees I have gotten every oil change done here since purchasing my vehicle More

by DTCANNON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recognize anyone
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Apr 11, 2024 -

Spitzer Buick GMC Parma responded

Thank you for leaving this 5-star review! Please drive safely, and be sure to give us a call if there is anything more that the team may help you with!

April 07, 2024

The Dealership was very attentive to my issues and quickly resolved the issue with understanding More

by miklam95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Spitzer Buick GMC Parma responded

Our guests' satisfaction is our utmost priority, and we hope that you do not hesitate to give us a call if you ever have any further questions or concerns. Safe travels!

April 06, 2024

The Sales Manager, Adam called he an xxxxxxx because I requested that he turn down the music blasting in the waiting area. More

by BVJUSTO
Recommend Dealer
No
Employees Worked With
Brett Leek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Black
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Blazer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 04, 2024

Very good quality staff inventory and service. Plan to stay a customer. Thanks Very good quality staff inventory and service. Plan to always stay a loyal customer . Thanks More

by MIKE@MPIZZUTI.COM
Recommend Dealer
Yes
Employees Worked With
I don't know about everyone. Service and I bought a vehicle. Have been a customer since 2000
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Apr 04, 2024 -

Spitzer Buick GMC Parma responded

Thank you for your wonderful review, Mike! It is an honor to know how confident you are in our efforts, and we are glad that our team could provide you with a 5-star experience. Safe travels until we meet again!

April 03, 2024

Very helpful when in a bind. Fast and efficient, well clean maintenance department like my video inspection Thank you More

by SSHERRA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2024 -

Spitzer Buick GMC Parma responded

Thank you so much for your wonderful review! It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Take care!

April 03, 2024

They took but didn't replace reminder oil chg. sticker, no car wash,not very organized like Axlerod was,I told them I had discount coupon ,they forgot. More

by CRESPO8329
Recommend Dealer
No
Employees Worked With
idk, they didn't introduce themselves
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