Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Spitzer Buick GMC Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.4
1,132 Reviews
Contact Dealership

6607 Brookpark Rd

Parma, OH

44129

Directions

By Type

Showing 1,132 reviews

April 10, 2025

Everything went smooth and came out as I hoped. I got the exact truck I wanted if it was built from factory More

by MTROBERTS23
Recommend Dealer
Yes
Employees Worked With
Alan was my salesman and Bill from finance
Report | Print
Apr 11, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your wonderful review! We are so glad that our team took great care of you and ensured your experience with us was as smooth as possible. Our guests' satisfaction is our utmost priority. Wishing you the safest of travels- on behalf of the entire team!

April 10, 2025

Kelly to care of everything for me as usual. Always professional and courteous to me. More

by JoeThompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
kelly Bushic
Report | Print
Apr 10, 2025 -

Spitzer Buick GMC Parma responded

Joe, thank you for your wonderful review! We are pleased to hear that Kelly consistently takes great care of you and that she made this experience with us no different. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with.

April 09, 2025

Kelly. l, who greyed me was both friendly & professional. The check pilot also went very well. More

by mhollis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Buchner
Report | Print
Apr 10, 2025 -

Spitzer Buick GMC Parma responded

We appreciate your positive review! We are happy to hear that Kelly and the team provided you with top-notch service. We wish you safe travels and we hope that you continue to choose us for all of your future automotive needs!

April 09, 2025

I wasn't informed I had to call myself. They didn't keep me informed I was just not kept informed. I had to call when they were telling me they would call and let me know. It took 24 hours More

by steinbrenner1230
Recommend Dealer
No
Report | Print
Apr 10, 2025 -

Spitzer Buick GMC Parma responded

Stein, Thank you for your time and feedback. We are very sorry to hear that your service took longer than it needed too, we will relay your concerns to our service team so this situation will not occur to you or anyone else. If you would like to speak to us, please give us a call at our dealership and ask for the Service Manager, we would love to help.

April 09, 2025

Easy, non pushy, knowledgeable Treated us with respect. Didn't try to push us into anything. Answered any questions we had. Didn't try to rush us through the process. More

by NLN24
Recommend Dealer
Yes
Employees Worked With
Russ
Report | Print
Apr 10, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your 5-star rating! We are so glad that our team took great care of you and ensured your experience with us was as smooth as possible. Our guest's satisfaction is our utmost priority. Please do not hesitate to give us a call if you ever have any further questions or concerns.

April 08, 2025

Gino was great to work with. Everyone was very friendly and helpful. Super quick transaction as well. More

by BRITT.LISOWSKI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gino Perkins
Report | Print
Apr 10, 2025 -

Spitzer Buick GMC Parma responded

Britt, thank you for your positive review! We are so glad that Gino was both kind and helpful throughout your visit. We wish you safe travels and we hope for an opportunity to work with you again!

April 08, 2025

Courteous, professional and efficient. I was satisfied with the speediness of service and their courtesy. More

by Cloud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2025 -

Spitzer Buick GMC Parma responded

We appreciate your positive review! Providing quality and efficient service is so important to us, and we are glad that our efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

April 08, 2025

They do good work. A little pricey but you know it will be right when they are done! More

by Pgallagher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your time and feedback. We are glad that our team took great care of you and your automotive needs. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns.

April 07, 2025

Got new truck haven't had two days broke down and had to be fixed. Got it back to three days later and my truck still don't run right... More

by KOOLAID27410GD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
McKoy Kendrick
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2025 -

Spitzer Buick GMC Parma responded

Koolaid, Thank you for your time and feedback. We are sorry to hear that your truck as been having issues with it shutting down without a explanation. We understand your concerns and frustration. Please give us a call at our dealership and ask for the Service Manager, we would love to help you.

April 07, 2025

Love this dealership I have bought all my cars since 1992 from this dealership that used to be Axlerod and is now Spitzer. Love The staff!! More

by PGCRETU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Blazer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2025 -

Spitzer Buick GMC Parma responded

Thank you for you amazing review! It is an honor to have your confidence and loyalty, and we are overjoyed that our team consistently takes exceptional care of you. Please do not hesitate to give us a call if we may ever be of further assistance to you.

1
...
24
25
26
...
114