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Spitzer Buick GMC Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.4
789 Reviews
Contact Dealership

6607 Brookpark Rd

Parma, OH

44129

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Showing 789 reviews

October 02, 2024

I’ve taken my truck to Spitzer GMC (3) times including them currently having my truck for an engine code they assured me was fixed. I paid over $1,000.00 which included A diagnostic test that I’m not so s More

by KOLARE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Travis Freeman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Niemesch
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
1.0
This rating includes all reviews, with more weight given to recent reviews.
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October 01, 2024

Service was great looking forward to my next visit. The service tech did a great job More

by wschulz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Leek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Niemesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Kubow
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Oct 04, 2024 -

Spitzer Buick GMC Parma responded

Thank you for leaving us this incredible review! We are happy to know that our team did a great job. We look forward to serving you again in the future when the time comes.

October 01, 2024

They were very polite put all the effort into getting us approved and well something didn’t work. They try something else. The car we picked didn’t work. It failed the inspection so they put us in something More

by DARBY54
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
McKoy Kendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Blazer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Niemesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Gilmore
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Oct 04, 2024 -

Spitzer Buick GMC Parma responded

DARBY, Providing exemplary service is so important to us here at Spitzer Buick GMC Parma and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they were very polite. We wish you safe travels until we meet again. Congratulations on your new vehicle- behalf of the entire team!

September 30, 2024

My service was performed quickly. My service writer Tayler was professional and kind. Thanks for washing my car! More

by SIS758
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2024 -

Spitzer Buick GMC Parma responded

SIS, We are grateful for you leaving Tayler this exceptional review! We are pleased to know that Tayler was professional and kind. Please drive safely and do not hesitate to let us know how we may be of further service to you.

September 29, 2024

Service was quick and on point. Adviser was polite and on her game. Great experience More

by RUFDOGSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2024 -

Spitzer Buick GMC Parma responded

Providing quick and on point service is so important to us here at Spitzer Buick GMC Parma and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they were polite and made your experience great. We wish you safe travels until we meet again!

September 29, 2024

Very nice customer service over the phone or at the dealership, service are fast they answer all my questions so far I love it. More

by Raoctavio1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2024 -

Spitzer Buick GMC Parma responded

We are grateful for you leaving Tayler this stunning review! We are pleased to know that she answered all of your questions and so far you loved your experience here at Spitzer Buick GMC Parma. Please drive safely and do not hesitate to let us know how we may be of further service to you.

September 29, 2024

From check in to service everybody was great very helpful and polite will be back More

by P.CILENTI12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of her name
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Oct 04, 2024 -

Spitzer Buick GMC Parma responded

Providing outstanding and quality service is so important to us here at Spitzer Buick GMC Parma and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they were great, very helpful and polite. We wish you safe travels until we meet again!

September 29, 2024

Service and admin need to coordinate. Received mail after the fact that I am still due/late for service! More

by RKASHI7090
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tayler Wenmoth
4.0
This rating includes all reviews, with more weight given to recent reviews.
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September 29, 2024

Very organized and professional Drove me to my office and picked me up after the work was done. More

by mshield76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2024 -

Spitzer Buick GMC Parma responded

Thank you for leaving us this terrific review! We are happy to know that Dominic was very organized and professional even drove you to your office and picked you up when your vehicle was done. Please do not hesitate to let us know how we may be of further service to you.

September 27, 2024

They did a great job we found the truck I want and was in and out quickly More

by rjewell1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Reppucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2024 -

Spitzer Buick GMC Parma responded

We appreciate you for leaving us this phenomenal review! We are delighted to know that our team got you in and out quickly and did a great job. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Spitzer Buick GMC Parma team!

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