Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Spitzer Buick GMC Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.4
840 Reviews
Contact Dealership

6607 Brookpark Rd

Parma, OH

44129

Directions

By Type

Showing 840 reviews

March 04, 2025

Este lugar es muy bueno con una atención al cliente muy buena ,todos son muy amables y conseguí una buena garantía extendida More

by Orozcoroseling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 06, 2025 -

Spitzer Buick GMC Parma responded

Gracias por su evaluacion de 5-estrellas! Nos complace saber que nuestro equipo le haya brindado un servicio de primer nivel. Por favor no dude en decirnos si hay algo mas en lo que le podemos ayudar.

March 03, 2025

I like the fact that they were able to get me in less than a week. More

by rjohnson
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your very kind review. We are happy to hear that your Service Department was able to get you into the shop fast and easy. If there is anything else we can do to assist you, please give us a call at our dealership.

March 03, 2025

Excellent job excellent service excellent job caring always looks and runs great after Will and always have gone ther More

by Ronald Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Reppucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
McKoy Kendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Leek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Blazer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolanda Sargent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2025 -

Spitzer Buick GMC Parma responded

Ronald, Thank you for your very kind review. We are delighted to hear that you fully and completely trust us with your vehicle service needs! Thank you! We look forward to seeing you again when your vehicle is ready for its next service.

March 02, 2025

I took my Gmc sierra denali for a collision Sensor replacement the front bumper needed to be removed to install the module Sensor it took 5hrs after I drove it home I opened the hood two of the hood r More

by Luis Hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dominic Difino
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2025 -

Spitzer Buick GMC Parma responded

Luis, Thank you for sharing your service experience with us. We do apologize for the issues you encountered after the service to your truck. I would like to speak to you directly to discuss your concerns. Please contact me at 216-661-5060 ext 183. Thank you, Richard Lohn Service Manager Spitzer Buick GMC Parma

March 02, 2025

Always a good experience with the service department at this location. Friendly, respectful and efficient. More

by ASHUCKEROW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2025 -

Spitzer Buick GMC Parma responded

Thank you for sharing your experience with us. We are glad to hear your trip to- Empire Buick GMC Parma was so pleasant. We look forward to the next opportunity to serve your automotive needs again!

March 02, 2025

They were very professional quick and easy to work with! I would recommend them to everyone i know! More

by areiannagill9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly b
Report | Print
Mar 03, 2025 -

Spitzer Buick GMC Parma responded

Areinna, Thank you for sharing this kind review with us. Everyone will be thrilled to hear of your satisfaction and willingness to recommend us to others, thank you. We look forward to the opportunity to serve you again!

March 02, 2025

I wast treated with respect and top notch care and knowledge. I will be back More

by SILER.TEIJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your feedback and time. We are thrilled to hear that our entire team was able to assist you with all your concerns and questions. We look forward to the next time we serve you again.

March 02, 2025

Its wierd to pull in and just be sitting in a garage without anyone greeting you. Happened both times I was there. Staff was skeptical initially of my claims despite paperwork from a dealership. Onc More

by ZAPPA19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Blazer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2025 -

Spitzer Buick GMC Parma responded

Zapp, Thank you for taking the time to write this review although it was a pleasant one. We are very sorry to hear that our team wasn't able to assist you with your concerns and needs during your visit at our dealership. If you would like to speak more on this matter, please give our Service Department a call. We would be happy to help!

March 01, 2025

Sorry. .. I had no direct contact or any personal experience with your dealership. Spitzer Kia brought my new car to your location for a special service. More

by rush2xlnc
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2025 -

Spitzer Buick GMC Parma responded

Thank you for taking the time to write this wonderful review. We are delighted to hear that our service team was able to assist you from the start to end. If there is anything else we can do for you, please contact our dealership and ask for the Service Manager. We would love to help!

March 01, 2025

I bought my car here at Spitzer GMC then Alexrold with McCoy. Great experience! Bow, I go back for maintenance, got great help from Dominic Difino, who explained the oil change and status of my car. More

by HelgaZ
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh
Report | Print
Mar 03, 2025 -

Spitzer Buick GMC Parma responded

Helga, Thank you for your time and feedback. We are delighted to hear that we were able to help make your vehicle repair quick and hassle-free. Spitzer Buick GMC Parma strives to offer our customers exceptional service both before and after the sale, so it isn't a surprise that Alexrold and Dominic were able to assist you!

1
2
3
...
84