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Spitzer Buick GMC Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.4
920 Reviews
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6607 Brookpark Rd

Parma, OH

44129

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Showing 920 reviews

April 15, 2025

Dominic always listens and takes care of me thru Service Department , I’ve never met him in person, but I’m satisfied with his attentiveness More

by CHRISMACK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your positive review! Providing top-notch service is so important to us, and we are glad that Dominic's efforts consistently meet your satisfaction. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

April 15, 2025

Brought my vehicle in for a oil change and tire rotation it took 2 hours and they were finger/hand prints all over the grill Hood both door handles with not happy about that More

by FORDADESOTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2025 -

Spitzer Buick GMC Parma responded

Fordade, Thank you for your time and feedback. We are disheartened to hear that your service experience was unpleasant as your vehicle came back with finger prints all over it. Your feedback matters to us and would like the opportunity to speak to you on this matter, please give us a call at our dealership and ask for the Service Manager. We would love to help you.

April 14, 2025

Salesman helped us right away and got the vehicle me we were interested in driving right away. Financing was efficient and we were on our way with our car in a few hours. Highly recommend that More

by KTHOMPSON9999
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Ashley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2025 -

Spitzer Buick GMC Parma responded

Congratulations on your new vehicle! We are so glad that our team took exceptional care of you and made your experience with us an all-around success. Your kind recommendation means so much to us. Thank you and safe travels!

April 14, 2025

In for oil change. Quick and efficient! Had me in and out quickly! No conplaints! More

by skontura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know who took care of me!
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Apr 14, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your kind review! We are delighted that our team got your automotive needs swiftly resolved. If there is ever anything more that we may assist you with, please do not hesitate to give us a call.

April 14, 2025

Fast and friendly service The service was friendly and fast and my wait was comfortable. My vehicle was returned washed and in good condition More

by Dave N
Recommend Dealer
Yes
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Apr 14, 2025 -

Spitzer Buick GMC Parma responded

Thank you for sharing your wonderful review! Providing quality and efficient service is so important to us, and we are glad that our efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

April 14, 2025

My experience with this dealership was absolutely awesome. You are always greeted at the door with a warm friendly smile which is so welcoming. The staff makes you feel like they are happy to have yo More

by sthom96102
Recommend Dealer
Yes
Employees Worked With
Tayler Wenmoth was my Service Writer and she did an excellent job keeping me up to date on the status of my repairs. I was very pleased with the service I got and I would definitely refer the Parma Spitzer Dealership to others. I am a very satisfied cust
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Apr 15, 2025 -

Spitzer Buick GMC Parma responded

Thank you for taking the time to leave us this positive review! We strive for 100% customer satisfaction and we are honored by your willingness to refer us to others. We look forward to continue providing you with the same 5-star service in your visits to come!

April 13, 2025

Everytime I have service done on my vehicle, the staff are always professional and through. More

by FNOVILLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your excellent review! We are pleased to hear that our team consistently takes great care of you and your automotive needs. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

April 13, 2025

Service was performed as requested and in a timely manner. Work was completed on time More

by hocevchlh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Butch Kusa
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Apr 14, 2025 -

Spitzer Buick GMC Parma responded

We appreciate your wonderful review! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. We hope to see you again the next time you are in need of automotive service!

April 12, 2025

Good experience. They did a good job. I would recommend Spitzer Buick GMC to other people. More

by clevelandrocksangel
Recommend Dealer
Yes
Employees Worked With
Taylor
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Apr 14, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your positive review! We are so glad that our team took great care of you. Your kind recommendation means so much to us. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

April 11, 2025

Helped me get in the truck that I wanted and everyone was very polite to me More

by JRXBZ1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Ashley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2025 -

Spitzer Buick GMC Parma responded

Congratulations on your new vehicle! We are so glad that our team was both kind and helpful. It is our pleasure to assist you in any way possible. Thank you and safe travels!

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