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Spitzer Buick GMC Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.4
1,022 Reviews
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6607 Brookpark Rd

Parma, OH

44129

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Showing 1,022 reviews

March 15, 2025

Great customer service. I really appreciate the time taken to explain and answer all the questions that I asked. More

by MJDESIGNS718
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
McKoy Kendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2025 -

Spitzer Buick GMC Parma responded

Thank you for taking the time to leave us this positive review! We are glad that our team was both helpful and informative. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns.

March 15, 2025

Didn’t fill my DEF. Didn’t wash car even though they said they would when I checked on. Oil dripped on my driveway. More

by kevin@c21pp.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Reppucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2025 -

Spitzer Buick GMC Parma responded

Kevin, We appreciate you taking the time to write to us on this matter. We are very disheartened to hear that your service experience was unpleasant. We would like to speak to you on this matter to see how we can help and resolve this issue. Please give us a call at our dealership and ask for the Service Manager. We would love to help!

March 14, 2025

Very nice and very friendly always checking to make sure your good and need anything More

by JANELLEJELKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your wonderful review! We are glad that our team was both kind and helpful. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

March 14, 2025

Tom “Squid” and company were Great. My lease was ending shortly, went it for oil change and they were able to get me set up with a new lease with the price range I wanted to be in and v More

by Ryan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Reppucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2025 -

Spitzer Buick GMC Parma responded

Ryan, Thank you for taking the time to leave us this positive review! We are honored by your continued business, and we are glad that Tom took great care of you and made your experience with us worthwhile. Your satisfaction means so much to us. We warmly congratulate you on your new vehicle and we wish you the safest of travels until we meet again!

March 14, 2025

Professional. ...courteous....helpful.. ..explained the service clearly...washed my car...made appointment quickly...I am very happy with the service from this dea More

by NOEMAIL20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula...sheila
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Mar 14, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your kind review! Providing thorough and efficient service is so important to us, and we are glad that our efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

March 14, 2025

I always receive excellent service and always referring this dealership to people I know The service personnel are always so courteous More

by JMFOLGER61
Recommend Dealer
Yes
Employees Worked With
Dominic
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Mar 17, 2025 -

Spitzer Buick GMC Parma responded

We appreciate your positive review! Providing top-notch service is so important to us, and we are glad that our efforts consistently meet your satisfaction. We hope that you continue to choose us for all of your future automotive needs!

March 14, 2025

Was greated and attentive when first arrived and had a pleasant experience. Recommend to others. More

by ASHBD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rolanda Sargent
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your positive review and recommendation! We are pleased to hear that our team provided you with top-notch service. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

March 14, 2025

Good service, but my auto issue was not resolved. Hopefully, this c can be resolved in the future. More

by KYRO.TAYLOR37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tayler Wenmoth
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2025 -

Spitzer Buick GMC Parma responded

Kyro, Thank you for sharing your positive experience with us. We are thrilled to hear that your service experience was so exceptional. We understand that your auto issues wasn't resolved and we would like to speak to you to see how we can resolve this matter. Please give us a call at our dealership and ask for the Service Manager. We look forward to speaking to you!

March 11, 2025

Dealership service department has drive in vehicle drop off. Very nice on a cold and snowy day. They keep you updated on your vehicle’s progress. More

by paddycole
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Reppucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Leek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2025 -

Spitzer Buick GMC Parma responded

Thank you for sharing your positive experience with us! We are glad that our team took great care of you and kept you well informed throughout your service. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

March 10, 2025

I am a carryover from axelrod I've had good service with the new owner More

by Brett
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Gilbert
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2025 -

Spitzer Buick GMC Parma responded

Brett, Thank you for your positive review! We are happy to hear that our team consistently provides you with top-notch service. Our guests' satisfaction is our utmost priority. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

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