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Spitzer Buick GMC Parma
Parma, OH
789 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 789 reviews
October 12, 2024
I'm very disappointed with this dealerships mechanic shop they didn't solve my problem my car went in with no check engine light on and came out with a check engine light on and they were very sketchy acting they didn't solve my problem my car went in with no check engine light on and came out with a check engine light on and they were very sketchy acting then they said it would be $187 to diagnose why my check engine light is on More
by adamplonski45
Verified CustomerEmployees Worked With
Mechanic shop
October 12, 2024
I purchased my vehicle from Axelrod but since then Spitzer purchased the dealership, I have had no issues with the work done but I am unable to drive any longer so my neighbor brings my vehicle in fo Spitzer purchased the dealership, I have had no issues with the work done but I am unable to drive any longer so my neighbor brings my vehicle in for service. and he had no complaints, More
by jmatheny1
October 11, 2024
So far I am very happy with Spitzer. Only 2nd time and happy with with all. Only 2nd time and happy with with all. More
by XTS
October 10, 2024
Spitzer replaced the engine coolant thermostat in my 2016 GMC Sierra 1500. Work was great, surprised that I was charged the diagnostic fee of $186.00, when I had Spitzer do the work for $500. Dealers GMC Sierra 1500. Work was great, surprised that I was charged the diagnostic fee of $186.00, when I had Spitzer do the work for $500. Dealers in the past deduct the diagnostic fee when they do the work. I can understand charging the fee if they do not do the work. More
by Fwbrauer57
Employees Worked With
October 10, 2024
They seem to get things done in a timely manner rarely have problems with waiting too long. have problems with waiting too long. More
by COLEGREENAWAY
Employees Worked With
October 09, 2024
Very satisfied with the advisor and service. . Will return for service in the future for my car. . Will return for service in the future for my car. More
by edzorn
Employees Worked With
October 09, 2024
Kelly Buchner. Can’t say enough good things about her she is the epitome of Customer Service very knowledgeable and very helpful Can’t say enough good things about her she is the epitome of Customer Service very knowledgeable and very helpful More
by Dkraushaar9
October 09, 2024
Very satisfied with the service staff management kept well informed throughout the repairs will be first choice when looking for a new car well informed throughout the repairs will be first choice when looking for a new car More
by RHCPHT
October 08, 2024
They was on time fast and very clear with everything they did to my car. They were all very pleasant and great to deal with did to my car. They were all very pleasant and great to deal with More
by Ltaylor28
Employees Worked With
