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Spitzer Buick GMC Parma

Parma, OH

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Employees
Reviews
Vehicles
4.4
789 Reviews
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6607 Brookpark Rd

Parma, OH

44129

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Showing 789 reviews

October 18, 2024

I took my car for a tire rotation, left with one TPMS nOt functional. Took it back for a check up and left with all 4 not functional and lost stabilitrack. More

by asavelieff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
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October 17, 2024

Bret answered my concerns and treated me very fair and also help me to understand questions on my car very helpful. More

by polidorisr
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Brett Leek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2024 -

Spitzer Buick GMC Parma responded

Providing exemplary service is so important to us here at Spitzer Buick GMC Parma and we are glad that Bret's efforts could meet your satisfaction! We are thrilled to know that he answered your concerns and treated you very fair. We wish you safe travels until we meet again!

October 17, 2024

From the service dept to sales dept, the people were friendly and helpful. Xxx xxxxx. Xxxxxx z xxxxx xxxxxxx More

by MLSWIT11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russ dodrill
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Oct 18, 2024 -

Spitzer Buick GMC Parma responded

We appreciate you for leaving us this remarkable review! We are delighted to know that our team was friendly and helpful. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Spitzer Buick GMC Parma team!

October 16, 2024

I am really satisfied. The service was excellent and prompt. There was no lag time and the staff was friendly More

by JUANITAWOODS555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2024 -

Spitzer Buick GMC Parma responded

Thank you for sharing your positive experience with us. Providing quality and efficient service is so important to us, and we are glad that our efforts met your satisfaction. We hope that you continue to choose us for all of your future automotive needs!

October 16, 2024

Everything was absolutely Fantastic and in all ways ‼️‼️🥳🥳🥳 Zak showed me how to work all the buttons on my new truck 🤣😂👻 More

by Cindarella122165
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Niemesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2024 -

Spitzer Buick GMC Parma responded

Cinderella, We are grateful for you leaving Zak this exceptional review! We are pleased to know that everything was absolutely fantastic in all ways. Please drive safely and do not hesitate to let us know how we may be of further service to you.

October 15, 2024

It entire experience very professional and friendly. I would recommend the dealership to all my friends. A plus rating More

by PANNWITZMARIANNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2024 -

Spitzer Buick GMC Parma responded

Thank you for your 5-star rating! We are glad that our team was both kind and helpful. Your recommendation means so much to us. If there is ever anything more that we may help you with, please do not hesitate to give us a call!

October 15, 2024

Service diagnosed an engine cylinder misfire by swapping coils with an adjacent cylinder. Then I received a texted video showing the problem and demonstrating the solution. More

by DAN.KOSAREO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2024 -

Spitzer Buick GMC Parma responded

Thank you for your wonderful review! We are happy to hear that our team provided you with thorough and efficient service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

October 15, 2024

Always the best service department team Travis and he’s team are the Best Five stars 🌟 🌟 🌟 🌟 🌟 More

by angel pinto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolanda Sargent
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2024 -

Spitzer Buick GMC Parma responded

Angel, Thank you for your wonderful review! We are honored that you continuously confide in us with your automotive needs, and we are so glad that Travis and the team consistently provide you with top-notch service. Please drive safely, and do not hesitate to give us a call if we may ever be of further assistance to you.

October 15, 2024

I’ve been to many dealerships and they were by far the nicest and didn’t feel pressured. More

by taylorc9594
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2024 -

Spitzer Buick GMC Parma responded

Thank you for your positive review! It is always our goal to ensure our guests are comfortable with their visit, and we are glad that our team took great care of you. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

October 12, 2024

Work was good, smelled spilled antifreeze for several days. Little disappointing that I was billed $187 diagnostic fee, when I had the $500 worth of repair work done at Spitzer, usually diagnostic fee i More

by Fwbrauer57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
4.0
This rating includes all reviews, with more weight given to recent reviews.
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