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Spitzer Buick GMC Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.4
923 Reviews
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6607 Brookpark Rd

Parma, OH

44129

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Showing 923 reviews

February 03, 2025

Great experience! I was amazed at how quickly everything went. I’m very happy with the vehicle I got from Adam Black and the crew at Spitzer Buick GMC. I will definite More

by Mike gedeon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Blazer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 04, 2025 -

Spitzer Buick GMC Parma responded

Mike, We are thrilled to hear about your positive experience at- Spitzer Buick GMC Parma. Our entire dealership takes great pride in providing the best possible buying experience and Adam will be thrilled to hear your very kind words.

February 02, 2025

Customer service and knowledge excellent! Brett, Lolanda, and finance manager goes out of way to serve. Awesome service. More

by jessica_kayla_angel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Leek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolanda Sargent
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 04, 2025 -

Spitzer Buick GMC Parma responded

Jessica, Thank you for sharing this review with us. Brett and Lolanda and the rest of our service crew are always striving to be very thorough and concise. We are glad to hear that you experienced and appreciated their attention to detail.

February 02, 2025

First time using Spitzer GMC. Very easy process. I will be coming back again for future service. More

by mcdanielboys3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The girl who checked me in.
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Feb 04, 2025 -

Spitzer Buick GMC Parma responded

Daniel, Thank you for your time and feedback. We are pleased to hear that your experience with us was so positive. We look forward to seeing you again when you are ready to purchase your vehicle.

January 31, 2025

Deceitful, dishonest, fraudulent. Be very careful reading your sales contract mis represented sales tax, wrong purchase price, add ons “mandatory.. More

by seck2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jamie Blazer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rolanda Sargent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance manager Susie zero stars
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Feb 04, 2025 -

Spitzer Buick GMC Parma responded

Seck, Thank you for your time and feedback. We are very sorry to hear that you had a bad experience with our sales department. We would love to speak to you on this matter. If you could please give us a call at our dealership and ask for the Sales Manager, they would love to help you.

January 31, 2025

Great service They have great service and seem to be very knowledgeable. It is a very clean shop More

by sabrina.newberry2011
Recommend Dealer
Yes
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Jan 31, 2025 -

Spitzer Buick GMC Parma responded

We appreciate your kind review, Sabrina! It is our pleasure to serve you and we hope that you do not hesitate to give us a call if there is ever anything more that we may help you with.

January 31, 2025

I had an appointment for oil change and routine service. I was greeted promptly and waited less than an hour for my truck to be done. The truck was washed and nice and clean. More

by RONBELSAN62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

Spitzer Buick GMC Parma responded

Ron, Thank you for your time to give feedback about our Service Department. We are pleased to hear that your vehicle service experience with us was, hands down, second to none. We look forward to seeing you again when your vehicle is ready for its next service.

January 31, 2025

We have been very impressed with the Service Center at Spitzer. From the cashiers, the office personnel to the mechanics, everyone has always been very professional, kind and efficient. After another deal More

by AngelaH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Freeman, Zach Niemesch
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Jan 31, 2025 -

Spitzer Buick GMC Parma responded

Angela, Thank you for taking the time to leave us this wonderful review! Your safety and satisfaction are our utmost priorities, and we are glad that our team got your automotive needs swiftly resolved. Please do not hesitate to give us a call if you ever have any further questions or concerns.

January 31, 2025

Friendly staff! Great customer service.! Service was done quickly in and out Spitzer Buick in Parma is the place to go when service is needed on your vehicle. More

by Brich142
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Hettinga
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Jan 31, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your excellent review! It is always our goal to ensure our guests' experience is as smooth as possible, and we are glad that our team took great care of you. We hope that you continue to choose us for all of your future automotive needs!

January 31, 2025

They did a great job very efficient in and out will use them again clean dealership, friendly staff More

by giadom18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 04, 2025 -

Spitzer Buick GMC Parma responded

Gia, Thank you for your time to give feedback about our Service Department. We are so pleased to hear that your vehicle service experience with us was, hands down, second to none. We look forward to seeing you again when your vehicle is ready for its next service.

January 28, 2025

I was there first time and the place it clean and everyone is nice and respectful definitely I am going back next time,thanks for a great service More

by Constantin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 28, 2025 -

Spitzer Buick GMC Parma responded

Constantin, Thank you for your positive review! We are glad that our team provided you with a 5-star experience. We wish you safe travels and we look forward to continue providing you with our best care in your visits to come!

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