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Spitzer Buick GMC Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.4
923 Reviews
Contact Dealership

6607 Brookpark Rd

Parma, OH

44129

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Showing 923 reviews

February 06, 2025

Dominic and the entire team were very professional from start to finish of the repair process!! More

by walter.wojnicz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2025 -

Spitzer Buick GMC Parma responded

We appreciate your 5-star rating! Providing quality and efficient service is so important to us, and we are glad that our efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

February 06, 2025

Great experience they bring back to original Way cars were sold friendly family try not to touch too many strings show you the right way go through the finance and the car. It’s pretty neat. More

by REBEL1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas squid
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Feb 06, 2025 -

Spitzer Buick GMC Parma responded

Thank you for taking the time to write this review. We are delighted to hear that you had an exceptional time while purchasing your vehicle. The entire team will be thrilled to hear that all your needs were well taken care of, we look forward to the next opportunity to serve your needs again.

February 06, 2025

Thank you Spizter Buick. Friendly staff and quick, quality service with a nice waiting area. More

by m3aganne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2025 -

Spitzer Buick GMC Parma responded

Thank you for sharing your positive experience with us. We are happy to hear that our team provided you with top-notch service throughout your visit. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

February 06, 2025

Everything was great. Clarissa is a wonderful employee that is very courteous. Everyone was great! More

by rclle33
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Leek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Blazer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clarissa, excellent! Susie, excellent!, Travis Freeman, Zach Niemesch
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Feb 06, 2025 -

rclle33 responded

Everything was Great!!

Feb 06, 2025 -

rclle33 responded

Everything was Great!!

Feb 07, 2025 -

Spitzer Buick GMC Parma responded

We appreciate your kind review and we are glad that Clarissa took great care of you. We hope that you continue to choose us for all of your future automotive needs!

February 05, 2025

Although my car issue could not be determined. Everyone was very professional, attentive and courteous. I highly recommend. More

by Micka
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2025 -

Spitzer Buick GMC Parma responded

Micka, Thank you for taking the time to write this review. We are delighted to hear that our dealership was able to assist you with your vehicle. If there is anything else we can do to assist you please let us know we would be glad to help. Thank you for your willingness to recommend them to others, thank you.

February 04, 2025

I can honestly say that I actually had an enjoyable car buying experience. I did go in knowing exactly what vehicle I wanted to test drive and she came home with me! More

by Crystal Glass
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2025 -

Spitzer Buick GMC Parma responded

We would like to thank you for letting us know how we are doing. Here at- Spitzer Buick GMC Parma, we work extremely hard to ensure that our guests are comfortable with their visit. We are glad to hear that our team was able to assist you in finding a vehicle that was right for you.

February 04, 2025

Feel like I was pressured i don't like the car stay away from there.... More

by wsanders1976.ws
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tom Reppucci
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2025 -

Spitzer Buick GMC Parma responded

Sanders, Thank you for taking the time to write this review. We are very sorry to hear that you had a bad experience at our dealership, feeling like you were pressured. We never want you to feel like you can't make a decision. We are all here to help and make sure that you chose the price and best car just for you. We would love to speak to you on this matter to resolve the discomfort with our department. Please give us a call and ask for the Sales Manager, they would be pleased too assist you. Thank you for your time and patience.

February 03, 2025

Absolutely incredible experience. Joe and Adam made sure that all my vehicle needs were met and delivered exceptional customer experience throughout the process. I highly recommend th More

by HOFBAUER10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Ashley 5 stars!!!
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Feb 04, 2025 -

Spitzer Buick GMC Parma responded

We would like to thank you for letting us know how we are doing. Here at- Spitzer Buick GMC Parma, we work extremely hard to ensure that our guests are comfortable with their visit. We are glad to hear that Joe and Adam was able to assist you in finding a vehicle that was right for you.

February 03, 2025

They listened and performed the work I wanted done very professionally and satisfactorily. I liked the service More

by Ggoudreau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Freeman
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Feb 04, 2025 -

Spitzer Buick GMC Parma responded

We are delighted to hear that we were able to help make your vehicle inspection and repair trouble-free. We strive to offer our customers exceptional service both before and after the sale. If we can assist you in any way in the future, please do not hesitate to contact us. We would be happy to help!

February 03, 2025

Kelly my Service Writer was extremely friendly and extremely courteous. My service was performed perfectly. More

by TG5582422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
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Feb 04, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your very kind review! We are always happy to hear that our customers are 100% satisfied with service they received from us! Kelly will be thrilled to hear that you added her to your stellar review, thank you. We look forward to the next opportunity to serve you again.

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