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Spitzer Buick GMC Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.4
923 Reviews
Contact Dealership

6607 Brookpark Rd

Parma, OH

44129

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Showing 923 reviews

February 19, 2025

i felt the service was friendly, attentive, professional, quick, efficient, easy to work with, clean, More

by slcassidy05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2025 -

Spitzer Buick GMC Parma responded

Thank you for sharing your positive experience with us. We are glad that our team was both kind and helpful. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

February 19, 2025

I was in for and oil change but stopped by to see Brett Leek about leasing a new vehicle. I’ve dealt with Brett for several years, and he is great. I also dealt with Rolanda Sargent, and both were very pro More

by HHOCKEYPUC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Leek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolanda Sargent
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your 5-star rating! We are so glad that Brett and Rolanda could get you into a vehicle that you love- while providing you with top-notch service. It is our pleasure to assist you in any way possible. Wishing you the safest of travels until we meet again!

February 16, 2025

The service I received was outstanding! ; I'm a Veteran and I know great service when I receive it and experience it! More

by ohblsims0712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Freeman
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Feb 18, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your positive review! We are glad that our team provided you with the quality care that you deserve. Our guests' satisfaction is our utmost priority. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

February 16, 2025

I took in my car for a scheduled oil change, tire rotation and check engine light. They did not do the oil change or tire rotation. So I took my car to another third party for the oil change and ti More

by JENNIFER.R.MASTERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dominic Difino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Freeman, Zach Niemesch
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Feb 18, 2025 -

Spitzer Buick GMC Parma responded

Hi Jennifer, Thank you for sharing your service experience with us. I am very sorry to hear of your concerns with the services performed on your vehicle. I would like to speak to you directly on this. Please contact me at 216-661-5060 at Ext: 183 at your earliest convenience. Thank you, Richard Lohn Service Manager Spitzer Buick GMC Parma

February 13, 2025

The Spitzer Buick dealership service center was very organized. The waiting area was clean the staff was friendly. The service time was awesome. I will definitely be back. More

by Layslay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 14, 2025 -

Spitzer Buick GMC Parma responded

We appreciate your 5-star rating! Providing a top-notch experience is always our goal, and we are glad that our efforts met your satisfaction. We look forward to continue providing you and your automotive needs with our best care in your visits to come.

February 13, 2025

Extremely friendly, professional, honest and efficient. You are greeted quickly. Car was washed and it did not take long. More

by HOLSTERGUY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Freeman, Zach Niemesch
Report | Print
Feb 14, 2025 -

Spitzer Buick GMC Parma responded

Thank you for taking the time to leave us this positive review! We are so glad that our team was both kind and helpful. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

February 12, 2025

Taylor is the absolute worst service advisor ever, steer clear away from her at all costs! More

by sammymuhamad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tayler Wenmoth
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich who is the new service manager was the only reason that my experience was sort of worth while.
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Feb 12, 2025 -

Spitzer Buick GMC Parma responded

Sammy, Thank you for taking the time to write this review. We are very sorry to hear that you had a bad experience with our service advisor, we would like to hear more on this matter. If you would give us the opportunity to speak to you, please give us a call at our dealership and ask for our Service Manager. They would be glad to help!

February 12, 2025

I met with Calib, my salesperson. He was amazing to work with and helped me with finding the perfect car for me. He was very pleasant and professional and not at all pushy like oth More

by DLHAUGHTON
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Calib and Erica, Travis Freeman, Zach Niemesch
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Feb 13, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your 5-star rating! We are so appreciative of the opportunity to work with you, and we are glad that our team took great care of you and ensured your experience with us was as smooth as possible. Congratulations on your new vehicle! If there is ever anything more that we may help you with, please do not hesitate to give us a call.

February 10, 2025

MPVI Complementary Multi Inspection Everything was in working order as expected for a brand new Red Buick Envista More

by nmattisha
Recommend Dealer
Yes
Employees Worked With
Tayler Wenmoth
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Feb 10, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your positive review! We are glad that our team provided you with a 5-star experience. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

February 10, 2025

Very informative and productive visit. Kind receptionist and took good care of my issue. Great service. More

by kelvinandsam29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your positive review! We are glad that our team was both helpful and informative. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

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