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Spitzer Buick GMC Parma
Parma, OH
787 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 787 reviews
November 24, 2024
Rotated the tires but did not balance them. Said that was a different process inconceivable Said that was a different process inconceivable More
by JAMESCHAMPION
Verified CustomerEmployees Worked With
November 23, 2024
Very nice people and so helpful and very good to my mom. They took there time with us and took care of our needs. Great help all around. They took there time with us and took care of our needs. Great help all around. More
by tecsmith
November 23, 2024
Helpful, competent, accommodating knowledgeable understanding teamwork hard-working Polite courteous hygienic proper clean uplifting positive understanding teamwork hard-working Polite courteous hygienic proper clean uplifting positive More
by wdbroud
Employees Worked With
November 23, 2024
The mechanic was friendly but ultimately didn’t solve either of the two issues. Dunno why my truck is making a tapping noise off the cat/pipe. either of the two issues. Dunno why my truck is making a tapping noise off the cat/pipe. More
by TOBY’s Trailer
Employees Worked With
November 22, 2024
It was the most excellent experience I had they’re great people especially my salesman, Darrell and your service manager, Adam Your service manager was also a great help to me. This is the first GMC vehicl people especially my salesman, Darrell and your service manager, Adam Your service manager was also a great help to me. This is the first GMC vehicle I have. I hope it does well. More
by Bencivengo
Employees Worked With
November 22, 2024
This dealership provides excellent service. After the oil change and tire rotation was completed, the dealership provided a video of the oil change, tire rotation, and car safety inspection. After the oil change and tire rotation was completed, the dealership provided a video of the oil change, tire rotation, and car safety inspection. This video was very informative on the condition of the brakes, tire wear, etc. More
by Bob
Employees Worked With
November 22, 2024
We were over an hour from home and had an issue with the truck on a Saturday afternoon. We were 1 mile from the dealership and when I called, they said to bring the truck in and the Service Detector would truck on a Saturday afternoon. We were 1 mile from the dealership and when I called, they said to bring the truck in and the Service Detector would try to determine the issue. The front wheel bearing had failed and the truck was undrivable. The Service Director was able to provide us with a loaner vehicle so that we could continue with our weekend and get home. The truck was repaired and ready for me to pick up by mid-afternoon that Monday. They went above and beyond to help us out and I would highly recommend this service team at this dealership! More
by GNOSBORNE01
November 22, 2024
In for oil change and tire rotation. very fast and efficient. Won’t hesitate to go back. very fast and efficient. Won’t hesitate to go back. More
by dlm2150
Employees Worked With
