Spitzer Buick GMC Parma

I just want to say thank you so much for your help and my bf Roni Kocar that really helped me with my new car Rolanda RO that is really awesome she is the best bf Roni Kocar that really helped me with my new car Rolanda RO that is really awesome she is the best More

The Staff was very efficient and friendly. The purchasing process moved very smoothly. Alan was very patient with us as we went well through the process. The purchasing process moved very smoothly. Alan was very patient with us as we went well through the process. More

I had a tire sensor replaced for the second time this year. I was told it should be under warranty then I was told it would cost me $199. I waited 3 1/2 hours which was ridiculous since I’ve had it repla year. I was told it should be under warranty then I was told it would cost me $199. I waited 3 1/2 hours which was ridiculous since I’ve had it replaced before and had other work done it took maybe 1 1/2 hours. I was also told that the part they took off wasn’t a GMC part and I told them that you are the only ones who work on my vehicle so I don’t know where the part came from. Then when the vehicle was done I was told there is no charge. Well I won’t be bringing my vehicle back to you again. More

The people were nice and helped me when I did not know what I was doing since it was my first time buying a car. what I was doing since it was my first time buying a car. More

Good atmosphere. Easy to work with. No one was pushy. Would definitely recommend to others! Easy to work with. No one was pushy. Would definitely recommend to others! More

It was fine. Appreciated the car wash. I don't like surveys, I really don't like them Appreciated the car wash. I don't like surveys, I really don't like them More

Jerrod Jordan( sales manager), allowed for a seamless experience for me. Dave Heger my sales person, greeted me with enthusiasm and walked me through a few simple steps, allowing me to drive off the lot experience for me. Dave Heger my sales person, greeted me with enthusiasm and walked me through a few simple steps, allowing me to drive off the lot with no concerns . Overall wonderful and stress free car purchase experience. More

I love Axelrod. I’ve purchased several vehicles here in Parma from Squid. The service department is friendly and knowledgeable. They even gave me a loaner vehicle I’ve purchased several vehicles here in Parma from Squid. The service department is friendly and knowledgeable. They even gave me a loaner vehicle until mine was fixed. Thank you, Julie A Buckingham More

Everything for most part was good. However, I asked about the tire pressure light and the light never went off so I do not know why the warning is still on and if tire pressure was ch However, I asked about the tire pressure light and the light never went off so I do not know why the warning is still on and if tire pressure was checked. More

An hour and 45 minutes wait for an oil change is too long. I will rethink getting an oil change there in the future. I had a 10:00 am appt and out of there at 11:45. long. I will rethink getting an oil change there in the future. I had a 10:00 am appt and out of there at 11:45. More