Spitzer Acura - Service Center

Regarding my first service appointment:This was my Regarding my first service appointment: This was my first service appt. which was free. I called ahead of time and Pat verified that yes the first Regarding my first service appointment: This was my first service appt. which was free. I called ahead of time and Pat verified that yes the first appt is free and listened to all my concerns. It may sound small but the most pressing issue to me was a vibrating noise that I thought was coming from the door. John Layman had a tech ride with me until we were able to figure out what it was. It was the darn seat belt buckle but it wouldn’t vibrate if the tech was sitting in the front passenger seat. Needless to say it took a little while to figure this out but they were patient and persistent. In addition they installed Splash guards, door sill protectors and changed my oil. I could not be more pleased with my experience. They did charge to install the splash guards and sills as this is not part of normal maintenance but the price was right and it looks fantastic. The service department seems like a good crew. John went that extra mile to make sure that me and my Acura left there with no issues. Pat is a really nice guy who runs a great shop and will listen to your concerns and make sure they get resolved. I have total faith in Spitzer Acuras service dept (Unlike other places I have been). I would not be worried in the slightest that they would try to pull some shady stuff or overcharge like some service departments are known to do. I am glad I bought the extended warranty and I am not worried at all .... that should I need to actually use that warranty, it will be taken care of. More

Always pleased with Keith’s knowledge and friendliness. He does a super job assisting with all my questions and needs. Does his very best to take care of the customer. He does a super job assisting with all my questions and needs. Does his very best to take care of the customer. More

I brought my car in for a state inspection and emissions test. Keith Knowlson took my call, received the car, and notified me when the car was finished. Keith answered all of my questions and, as always, w test. Keith Knowlson took my call, received the car, and notified me when the car was finished. Keith answered all of my questions and, as always, was a pleasure to work with. Although he is not listed below, I would give Keith a 5-Star rating. More

Excellent service from Spitzer Acura Great service from John Lane! I did not have an appointment for my 2018 Acura Ilx but Spitzer service dept. helped me out of a jam! I bought the car d Great service from John Lane! I did not have an appointment for my 2018 Acura Ilx but Spitzer service dept. helped me out of a jam! I bought the car down South in Wilmington N.C and they treated me like a life long customer! Thanks so much. John H. More

My service attendant Layne Ciminel always takes the time My service attendant Layne Ciminel always takes the time to rake good care of me. He has been doing this for many years and he is one of the reasons My service attendant Layne Ciminel always takes the time to rake good care of me. He has been doing this for many years and he is one of the reasons that I keep coming back to Spitzer Acura. More

Great staff at Spitzer Acura in McMurray I had my RDX inspection done recently and Layne Ciminel took care of me . He was very professional and friendly. It was a very easy, hassle-free se I had my RDX inspection done recently and Layne Ciminel took care of me . He was very professional and friendly. It was a very easy, hassle-free service experience. More

I have been dealing with Spitzer Acura shortly after they opened their dealership in the Pgh south hills. I bought my last Acura at a different dealership because it was prior to Spitzer opening. I just boug opened their dealership in the Pgh south hills. I bought my last Acura at a different dealership because it was prior to Spitzer opening. I just bought a new 2019 Acura there last. year. One of the main. reasons is I trust and feel comfortable with their service department. I always make my appts with Layne Ciminel, a service consultant because he always makes sure all I ask for gets done. More

Another hassle-free service visit As always, Layne Ciminel made my recent service appointment as convenient and speedy as possible. I especially appreciate him opening the doors 10 min As always, Layne Ciminel made my recent service appointment as convenient and speedy as possible. I especially appreciate him opening the doors 10 minutes early so i could get on my way to work! The complimentary loaners are also great. More

new computer The car was serviced by Keith Knowlson, who went beyond expectations in not only fixing the computer (under warranty to our delight), but giving a loa The car was serviced by Keith Knowlson, who went beyond expectations in not only fixing the computer (under warranty to our delight), but giving a loaner vehicle (nice!) and keeping in touch on the status. We will surely be back there for our next vehicle!! Superb service! More

Keith Knowlson always provides great service! We have purchased 4 cars from Spitzer Acura and always get our cars serviced here. We have been impressed with the level of service all the staff provides. purchased 4 cars from Spitzer Acura and always get our cars serviced here. We have been impressed with the level of service all the staff provides. More