Spirit Lexus
Creve Coeur, MO
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Had an appointment for an oil change at 2:00 PM today. Drove into the service bay at 1:55 PM and was told an advisor would be able to assist me and directed to the lounge. Waited until 2:30 PM with no con Drove into the service bay at 1:55 PM and was told an advisor would be able to assist me and directed to the lounge. Waited until 2:30 PM with no contact from anyone before deciding to leave. It was only when asking that the garage door be opened that someone identifying themself as a service manager came to discuss my concern. They apologized and in doing so tried to kept me even longer. I nevertheless decided to leave because there was no way I was going to have a rushed service performed on my vehicle to make up for the lost time. This is my first luxury vehicle and I chose to have service done by the dealer while under warranty. Because of the poor service, I do not think I will be returning to Plaza. More
I worked with Scott Johnson and was very impressed with his professionalism! Scott ensured I left with the vehicle I wanted, and went the extra mile for me over two visits. I’d highly recommend Scott and P his professionalism! Scott ensured I left with the vehicle I wanted, and went the extra mile for me over two visits. I’d highly recommend Scott and Plaza Lexus for anyone looking to purchase a new vehicle. More
I am very comfortable with the knowledge and friendly personality of Chris Blumeyer who sold us a RX 350. I did not make it easy for him but his patience with me was impressive. personality of Chris Blumeyer who sold us a RX 350. I did not make it easy for him but his patience with me was impressive. More
The whole experience was very professional and seamless. I would highly recommend the dealership and especially Chris B. to anyone looking for a great car and fantastic experience. I would highly recommend the dealership and especially Chris B. to anyone looking for a great car and fantastic experience. More
Chris was Excellent! Very good experience with salesman Chris. He was prompt and his customer service is excellent. I really appreciated the fact that he was knowledgeable Very good experience with salesman Chris. He was prompt and his customer service is excellent. I really appreciated the fact that he was knowledgeable and on top of his game. We will defiantly purchase from Chris again in the future. More
Listed a car on Cars.com and their own website. Then said car was not for sale. How do you List a car on at least two platforms and then act like you did not know it was to be sold? They do not want to sell car was not for sale. How do you List a car on at least two platforms and then act like you did not know it was to be sold? They do not want to sell you the car. But to a neighbor car lot and then they can sell it for more to you. SCAMMERS... All dealers are the same... More
Chris and everyone at Plaza Lexus was great. Non pressure and ensured we were happy with everything before moving forward. This is our second transaction with Plaza Lexus and won’t be our last. Thanks! and ensured we were happy with everything before moving forward. This is our second transaction with Plaza Lexus and won’t be our last. Thanks! More
Our First Luxury Car My wife and I have always been domestic car owners. When it was time to start looking for a new vehicle and we decided to test the waters for our fir My wife and I have always been domestic car owners. When it was time to start looking for a new vehicle and we decided to test the waters for our first new luxury car. We researched the different car manufacturers and decided on the Lexus RX350. We visited StL Plaza Lexus and we were introduced to Chris Blumeyer. Chris was very knowledgeable and professional. Chris made our first luxury car experience very easy and painless. I highly recommend Chris and the StL Plaza Dealership Team! T. Lacey & Patti Bernard More