Spirit Lexus

I bought a 2011 Lexus ES350 from Candon Powell after doing quite a bit of shopping at other dealers for both the Lexus, as well as other luxury brands. I have recommended both the car and Candon to fri doing quite a bit of shopping at other dealers for both the Lexus, as well as other luxury brands. I have recommended both the car and Candon to friends. The car is by far the best car I have ever owned and that includes several Cadillacs, Mercedes, Acuras and Mazdas. And, Candon is my car salesman. My plan is to stick with Lexus for future purchases and they will be from Candon. He takes care of his customers. More

From the minute we walked in the door, we felt a different a very friedly environment. As we passed different employees everyone was welcoming and smiling. We were introduced to the salesman Steve W different a very friedly environment. As we passed different employees everyone was welcoming and smiling. We were introduced to the salesman Steve Walton. It did not take long for my husband and I realize his professional manner in dealing with customers, knowledge, and sincerity. We spend much time with him and he offered information that was valuable to know that we did not think to ask. We have bought many cars in our 33 years of marriage and we can honestly say we had the best experience ever with Plaza Motors. We had shopped the competition and makers of other autos. We felt we got a very fair deal on the new vehicle we purchased and I could not be more thrilled! Mr. Walton is the man to see at Plaza Motors if you are ready to purchase a new luxury vehicle. Thank you again for making our car buying experience go so smoothly and so well!!! More

STEVE WALTON WAS VERY HELPFUL IN SO MANY WAYS. HE WAS STEVE WALTON WAS VERY HELPFUL IN SO MANY WAYS. HE WAS HELPFUL WITH AFTER THE SALE INFORMATION AND SERVICE. A BIG PLUS! HE IS DEFINITELY A 9 ALL TH STEVE WALTON WAS VERY HELPFUL IN SO MANY WAYS. HE WAS HELPFUL WITH AFTER THE SALE INFORMATION AND SERVICE. A BIG PLUS! HE IS DEFINITELY A 9 ALL THE WAY. More

I was extremely happy with my experience at Plaza and my salesperson Steve. I visited the dealer several times before making my purchase and each time I was met with friendly and helpful people. Steve was salesperson Steve. I visited the dealer several times before making my purchase and each time I was met with friendly and helpful people. Steve was fantastic in explaining to me the different options, prices, etc. and was enjoyable to work with. I never felt pressured and really had the sense that he wanted to make sure I was going to be happy with whatever decision I made. I was able to take a lengthy test drive - which was great in helping me make my final decision. Bob (Finance Manager) was also very helpful. After I made my purchase, Steve was also very helpful in answering any follow up questions and support. That made me feel that the transaction wasn't just a one time sale, but that I would receive continued service and support. I would recommend Plaza and Steve to my friends and family. More

I bought my car on 6/14/10 and brought in for oil change and check-up on 6/14/11 (day of my anniversary). They wrecked my car (front bumper) while my car was still in their possession. They even refused to and check-up on 6/14/11 (day of my anniversary). They wrecked my car (front bumper) while my car was still in their possession. They even refused to tell me about til I thoroughly checked my car before I drive off the lot. Luckily, I noticed big scratches and chipped paint not only damage exterior they left big stains inside my car (driver side and passenger side) which took me 1 hour to clean afterwards. They refused to fix all the damage on my car. I would Not recommend anyone to bring his/her nice car for oil change and check-up. Go to another Lexus dealer!! More

Mr. Warrts is definitely a great person to work with. I loved his spirit and his willingly to provide superior customer service. He was extremely helpful and went above and beyond his primary responsibilit loved his spirit and his willingly to provide superior customer service. He was extremely helpful and went above and beyond his primary responsibilities. He pointed all minor flaws with my suv that I would've missed and fixed them at no charge. Will be a lifetime Lexus owner! More

Steve Walton was my salesman and I recommend him highly. Love Plaza Lexus. I have traded with Plaza for many years and I find it a great place to do business with. Easy location off I 270. The service Dept. Love Plaza Lexus. I have traded with Plaza for many years and I find it a great place to do business with. Easy location off I 270. The service Dept. is quick and efficient. Everyone is very professional. More

I traded in my older Lexus for a newer model and was thrilled with the experience; not only did I drive away in a fabulous new car with all the bells and whistles, the transaction took only a few hours thrilled with the experience; not only did I drive away in a fabulous new car with all the bells and whistles, the transaction took only a few hours start to finish. I worked with Steve Walton and he was upfront with me and did not waste my time or money. Steve continues to smooth the way for service calls and follows up on all my questions. I will certainly continue to work with Plaza Lexus and recommend Steve Walton highly. More

I bought an Acura MDX from Plaza Lexus and within 11 months, the transmission died. Contacted Jay Burrows who informed me that they could fix my car for cheaper than any other quote that I had recieved months, the transmission died. Contacted Jay Burrows who informed me that they could fix my car for cheaper than any other quote that I had recieved. Plaza Lexus kept my car for 1 month, never gave me a loaner car, and tried not to fix that car for the agreed price. New (used) transmission and $3200 later they tell me that I can pick my car up it was finnished. Called Mike McDermoth that my D5 transmission issue light was blinking and had been that way since I picked it up from the shop. Car was returned to Plaza 3 times in an effort to fix the problem. Finnally I was told to take it to another shop and pay my self to have the issue diagnosed, huh. I figured that $3000 should fhave gotten me a fixed car. At that point he cut all contact. Decided to talk to the Service Manager, left numerous messages and my call was never returned. Plaza sold me a crappy car, then did horrible repair work on my car. I have told everyone I know to buy their vehicles elsewhere and spread that world. More