Spirit Lexus

Andrew was a pleasure to work with and worked dilligently to find the vehicle we wanted. Although the price was a little higher than we wanted to pay, due to limited availability, he worked with us to give to find the vehicle we wanted. Although the price was a little higher than we wanted to pay, due to limited availability, he worked with us to give us the best offer available. More

Plaza Lexus is a great dealership because of the exceptional customer service. Every time I go to the dealer, I am always greated with a smile and someone is always there to assist me with my needs. exceptional customer service. Every time I go to the dealer, I am always greated with a smile and someone is always there to assist me with my needs. Khalia Collier, is definitely an employee that exhibits excellent customer service. During my first vist, Khalia showed me around the entire dealership and showed me a variety of vehicles. Also, she took the time to get to know me and needs as a car owner. I did not feel rushed and I was able to find exaclty what I was looking for. Additionally, I needed to service my car and she was able to get my car seen in a timely manner with a reasonable price. I would definitely recommend her as a sales representative to all potential buyers. More

Khalia Collier is an exceptional asset to Plaza Lexus. She not only goes above and beyond to extend her time to provide the greatest customer service, but she also expresses her care for each client and w She not only goes above and beyond to extend her time to provide the greatest customer service, but she also expresses her care for each client and wants what is truly best for them. She is so personable and respectful and will go to great lengths to take care of people. That type of quality is not trained, it is innate. Khalia's character is astonishing and made my expereince with Plaza the most pleasant. More

Kahalia Collier has been awesome in her effort to help me find the type of Lexus that I am looking to purchase. She has been very attentive to every aspect of the deal. Her professional ability coupled with find the type of Lexus that I am looking to purchase. She has been very attentive to every aspect of the deal. Her professional ability coupled with her customer service is outstanding. When we, as customers, expericence such attentiveness and professionalism it ensures that we will continue to remain loyal customers. More

Khalia Collier was great form the time I inquired about a car until the purchase. She has been available to answer questions even afterwards. I have had nothign but positive experinces with Plaza and would d car until the purchase. She has been available to answer questions even afterwards. I have had nothign but positive experinces with Plaza and would definitely recommend others to buy from them as well. More

My time with Khalia was great and that's why I rated Plaza's experiences all 5's. I was looking at the Lexus Hybrid and worked with Khalia. She provided fanatical customer service and though I did n Plaza's experiences all 5's. I was looking at the Lexus Hybrid and worked with Khalia. She provided fanatical customer service and though I did not choose the Lexus, I would only want to deal with Khalia in the future. My husband drives a Lexus and we have been very happy with Plaza. More

Steve is a great sales agent. I actually had a lower offer from another dealer but decided to pay a little bit more because of Steve's service. It's been a good decision. I have recommended Plaza Mot offer from another dealer but decided to pay a little bit more because of Steve's service. It's been a good decision. I have recommended Plaza Motors and Steve Walton to several friends. More

We were treated respectfully and courteously at all times consistently by all people involved. Their knowledge of the cars available was helpful, particularly since we were on a short time frame to make a consistently by all people involved. Their knowledge of the cars available was helpful, particularly since we were on a short time frame to make a selection. After test driving perhaps six different vehicles, we were pleased with the speed, responsiveness, and overall selection. I rated price only good because the overall cost was more than we anticipated. We were able to negotiate a bit on price, which helped. Thank you. We will use you again. Greg Noe More

I am giving Plaza Lexus and John Holtz the highest ratings. I was seeking to purchase a 2010 or 2011 Lexus RX350 and was working with Plaza and Mungenast. In the end, I wanted to purchase the auto fro ratings. I was seeking to purchase a 2010 or 2011 Lexus RX350 and was working with Plaza and Mungenast. In the end, I wanted to purchase the auto from John because he was nice. .... He kept in touch with me letting via email, letting me know when a car came on the lot which met my specifications but was not contacting me excessively with hard sell techniques. When I came in to test drive the car I purchased, he had pulled it into a garage so we wouldn't have to stand outside and discuss the car in the cold, that was a nice touch. And of course, he offered me water or coffee while I was waiting as we negotiated. The Mungenast experience was with a sales rep that didn't follow-up to let me know when a car was on the lot, I had been monitoring their inventory so I re-contacted him. When I arrived to test drive, we stood outside in the cold to discuss the car and that was ok. After the test drive, the sales guy left me standing in the showroom for 10 minutes or so while he went to the manager to see what the price would be. Eventually he offered me a seat but altho I was in their showroom for well over an hour, I wasn't offered anything to drink. A day later, Tom Ebenreck the sales manager at Mungenast learned of the lack of courtesy and did telephone me twice to follow-up which was nice. I hope he'll perform some additional training with the sales rep I dealt with there. As a woman, purchasing a car on her own, I did feel this dealership was dismissive but I did appreciate the time the service manager took to follow-up. In the end, I could have purchased either car from either dealership. The cars were indistinguishable to me and I liked them both. As I was speaking with John at Plaza and over the telephone with Tom at Mungenast, it came down to the fact that John created a desire to buy from him because he was just so nice. I found John Holtz to be easy to work with, respectful, and considerate and all things being equal, people buy from people they like. More

I have bought two vehicles from Plaza Motors the first was an LS 430, John Holtz was my salesperson and my second purchase was a RX 350, Dick Tenge was my salesperson for this car. Both salesmen were gre was an LS 430, John Holtz was my salesperson and my second purchase was a RX 350, Dick Tenge was my salesperson for this car. Both salesmen were great to deal with, no pressure and I felt they helped me to get the best price possible. I would recommend either John Holtz or Dick Tenge if you visit Plaza Motors in St. Louis. As for the service department my experience has been very professional, efficient and very accommodating. I would very much recommend this dealership. More